Fantastic Service
Fantastic service! Took a large picture here to have its frame replaced and within 20 minutes the job was done. Very efficient and highly recommend 5 star service. Thank you Picture Frames Buddy
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Fantastic service! Took a large picture here to have its frame replaced and within 20 minutes the job was done. Very efficient and highly recommend 5 star service. Thank you Picture Frames Buddy
Ordered 23rd December, to date no order arrived. Emails have bounced back
Lets get this right, frames ordered arrived in good time, quality of frames was good, however (and this was my fault) the frame was the wrong size. I emailed company to ask what I needed to do, 10 days later still no reply. Phoned and spoke to a 'gentle'man to try and explain my predicament, mostly to ask if there was a standard size I should have ordered and how to return. The not so 'gentle'man proceeded with a "it's your fault" response, my fault he hadn't received the email, implying that one wasn't sent! My fault the size was incorrect (agree) and "what did I want, we are busy" Rude, curt and unhelpful. The product may be fine, the customer service unfortunately is dire! I ended the call without resolution, appalled at his manner and will take my business elsewhere.
Fantastic Frame.
Just had a large photograph framed by Picture Frame Buddy - really wonderful!! The copy of the photo was excellent quality, the silver frame and glass really make the entire piece look fabulous- love it! Thank you so much, I could not be more pleased.
Marie Bannister
We needed quite a few pictures re-framing for the COOMBE SOCIAL CLUB in Coventry for our newly re-furbished bar.This company completed our order in a day and their friendly amiable service was second to none. We would wholeheartedly recommend them to anyone,100%
I found the Picture Frames Buddy very helpful and also not too expensive. Will definitely use them again for bespoke picture frames.
...the photo frames were luvly...and at a very fair price compared to other sellers I have checked out, even on eBay
Lovely, helpful staff. Allowed me to collect, rather then wait for delivery. Very pleased with end product and service received. Would happily use this company again!
I looked at several places locally and not one of them could supply the frame i needed. Well to be honest one would do it but at a high price! So you guys came to the rescue. Cheers!
A joy to do business with, prompt, efficient and at a very good price.
Highly recommended
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