Phone Bar Reviews 183

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely incredible experience with PhoneBar. Sent off my Samsung S22+ that had a broken screen on Friday 13th Feb and it was with them next day, it was in the post on Tuesday by special delivery... See more

Rated 5 out of 5 stars

Absolutely first class service! Sent phone on a friday evening, was returned fully fixed on tuesday! Quickest service humanly possible! Went for these guys as they offered credit but certainly no comp... See more

Company replied

Rated 4 out of 5 stars

Excellent service, kept me informed all the way through the repair, extremely fast service, had the repaired item back to me within 4 days, amazing. Only one criticism is that I received no paperwork... See more

Rated 5 out of 5 stars

Posted iPhone for rear camera replacement. Pre order questions answered very promptly. Phone returned in perfect working order very quickly using genuine parts much cheaper than other providers. Very... See more

Company details

  1. Phone Repair Service
  2. Cell Phone Accessory Store
  3. Computer Repair Service

Written by the company

We repair most mobile phones and tablets, usually in-store, the same day. We also offer a nationwide repair service where we repair and ship within 24 hours. For Apple repairs we use Apple Certified Repair Technicians, and we offer genuine parts repairs that come direct from Apple. We use Apple repair processes and diagnostics to ensure a safe & efficient repair.


Contact info

4.8

Excellent

TrustScore 5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best phone repairs around, so happy!

Absolutely incredible experience with PhoneBar. Sent off my Samsung S22+ that had a broken screen on Friday 13th Feb and it was with them next day, it was in the post on Tuesday by special delivery pre 1pm but in typical Royal Mail fashion I didn't have the phone back until today and the screen is all fixed but they've fixed my charging port without me even asking as well!

Couldn't recommend their repair and return service enough! Great job!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Posted iPhone for rear camera…

Posted iPhone for rear camera replacement. Pre order questions answered very promptly. Phone returned in perfect working order very quickly using genuine parts much cheaper than other providers. Very happy!

24 November 2025
Rated 5 out of 5 stars

Great customer service

First package got lost in the post, but when I contacted Phone Bar, they sent me a replacement with 24 hour tracking. Excellent service! Highly recommend!

18 September 2025
Rated 5 out of 5 stars

Great service

Great service, staff extremely helpful. Parts easy to order and quick delivery, phone fixed within a couple of hours. Would highly recommend

11 August 2025
Rated 5 out of 5 stars

Brilliant!!

I have been to the shop for repairs before but have never ordered online and I am glad I did! I ordered my item on the Saturday and received it Monday…free postage too! I trust these guys completely and thank you for the fast delivery

4 July 2025
Rated 5 out of 5 stars

Very fast and efficient service

Very fast and efficient service. I had tried using iSmash at Meadowhall to repair my iPad - after quoting me a far higher price they failed to make the repair and claimed the device had a faulty chip. Luckily Phone Bar fixed the problem quickly and I had the iPad back within 24 hours. Great customer service.

11 May 2025
Rated 5 out of 5 stars

Unfortunately after sending my S22 to…

Unfortunately after sending my S22 to Alex at Phone Bar it went missing courtesy of Royal Mail tracked 48 service. Maybe putting Phone Bar on the label didn’t help .As soon as driver picked up parcel from collection point it disappeared. Anyway, before that I was in contact with Alex who was extremely helpful and replied to my emails promptly, customer service was excellent and if ever I need a repair done I will not hesitate to use this company. Thanks Alex, top man.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

I'm now on my 3rd screen replacement…

I'm now on my 3rd screen replacement with these guys! I can't fault them. On my 2nd replacement which was a Samsung s23 ultra I'd only payed for front screen not realising the back was cracked too! As it lives in a case, and they kindly done the back for me for no extra charge. 👊💯

21 March 2025
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Responds quickly to queries. Fast repair service, the best I have used so far. I would highly recommend their service.

27 January 2025
Rated 4 out of 5 stars

Excellent service

Excellent service, kept me informed all the way through the repair, extremely fast service, had the repaired item back to me within 4 days, amazing. Only one criticism is that I received no paperwork back with the item. I would have liked some form of receipt with a list of what was fixed

28 January 2025
Rated 5 out of 5 stars

I recommend these highly not just for…

I recommend these highly not just for service but for price as well.
I had a Iphone 11 that had frozen during an update i had tried everything over several days to sort it but had no luck , i took it to these in the morning and with an hour or so it was fixed and i was able use it again 5* and they didn't charge the earth to do it

10 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look