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Philip Jones Jewellery Reviews 

7,381
•
TrustScore 5 out of 5

4.8

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Considering 501 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning jewellery, noting that the pieces look far more expensive than they actually are while remaining wonderfully affordable and well-crafted. Shoppers also love the exceptionally speedy delivery service and the charming, thoughtful packaging that makes every single item feel like a truly special gift ready for any occasion. However, some customers also noted frustrating delivery delays, with a few experiencing lost parcels or unexpected shipping setbacks that disrupted their plans. Others mentioned occasional quality concerns regarding tiny clasps that were difficult to open or items not matching their initial online expectations.

What people talk about most

Product

People report positive experiences with product, highlighting the lovely jewellery and reasonable prices.... See more

Quality

Reviewers mention positive feedback about quality, praising items as well made and looking more expensive... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the remarkably fast and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting great value and affordability... See more

Order

Reviewers highlight positive aspects of order, consistently praising the quick and hassle-free online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently came across Philip Jones jewellery & have purchased 2 items from them. Both special birthday gifts. The jewellery is great quality and looks more expensive for what it is. Delivery was qu... See more

Rated 5 out of 5 stars

I bought 2 semi precious gemstone charm bracelets, together with an initial charm for each. All items were of good quality for the price and arrived quickly and beautifully packaged. As some of the ge... See more

Rated 5 out of 5 stars

All 3 items purchased are beautiful & lived upto the description on the web page. Pearl bracelet is exceptional bought for friends birthday. The other 2 items were bought for a 17 year olds birthday.... See more

Rated 5 out of 5 stars

What wonderful service and extremely quick delivery. I ordered 2 small delicate "Thank-you for tying the knot necklaces" which were beautiful and dainty. The two small travelling jewellery boxes were... See more

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Gift Shop
  4. Jeweler
  5. Jewelry Designer
  6. Wedding Store

About Philip Jones Jewellery

Written by the company

Philip Jones Jewellery

 

Philip Jones is a prominent jewellery brand based in the United Kingdom. The company is known for its commitment to quality and value, as well as its dedication to customer satisfaction. With a passion for creating beautiful and affordable collections, Philip Jones specialises in jewellery with a luxe finish that is both elegant and timeless.

Philip Jones Jewellery Summer Collection

Each piece of jewellery is well-crafted, with meticulous attention to detail and precision, ensuring that customers receive a premium product that is of exceptional quality. The brand's experienced designers are dedicated to bringing their unique, creative vision to life, resulting in jewellery that is both stylish and sophisticated.

At Philip Jones, customer satisfaction is of utmost importance, which is why the brand is devoted to delivering exceptional service to every customer. This commitment to excellence has earned Philip Jones a stellar reputation in the jewellery industry, with many loyal customers returning time and again to find the perfect addition to their jewellery collection.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(7,381)

478 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Lovely Daisy jewellery set.The size…

Lovely Daisy jewellery set.The size was excellent as in the past i have bought daisy jewellery , and found it child sized!
This was lovely. my only recommendation is that they make the daisy flowe centres for pronounced yellow/ gold to distinguish it as a daisy.

15 August 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful earrings

I like earrings, the service was great and delivery was quick as well. However, the package was left outside the apartment building which is right next to a very busy sidewalk. The driver didn't even ring the bell. I hesitate to buy again because of this.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Simply stunning

Every time I oder from here, the service is impeccable!
-Very easy to order.
-Fast delivery.
-Outstanding quality goods.
-No discolouration/ tarnishing.
-Packaging is stunning all round.
-Price is second to none.
I will continue to use thus company.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent value for money & beautifully packaged

I was so pleased with my rose-gold plated jewellery which I ordered last minute to wear to a family wedding…. I used the express delivery and it arrived with a day to spare which was excellent. I was thrilled with the quality and appearance of the pearl necklace & earrings set and received several compliments throughout the day and they transferred over to the evening perfectly - very happy 😊

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding!!

The customer service and effort that was given to help resolve the delivery issue, I encountered, was outstanding.
The packaging and quality of the chain was above and beyond what I expected, especially considering the price.
I could not have been more impressed. Thank you.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Very fast delivery and ease of ordering. Great choice as well. Excellent quality I was really pleased with the price. Will definitely shop at Philip Jones again.

10 August 2026
Unprompted review

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