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Pharma Nord UK Reviews 

8,773
•
TrustScore 5 out of 5

4.9

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Evaluating 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast next-day delivery service and state that orders arrive securely packaged without excessive waste. Consumers frequently praise the friendly support staff for their patience and helpful advice when placing orders by phone. Many buyers also express great satisfaction with the valuable rewards points system, which lets them try new items for free. However, some reviewers were not happy with product availability, mentioning that desired supplements were occasionally out of stock. A few individuals also noted experiencing issues with product expiration dates or delivery tracking problems on rare occasions.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the high standards and effectiveness... See more

Delivery service

People report positive experiences with delivery_service, noting that orders consistently arrive very quickly... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Service

Consumers find service to be outstanding, expressing high satisfaction and strong trust in what is offered.... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standards of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant I'm delighted to receive my box of Bio-Quinone Active Q10. Extremely easy to obtain through the tokens option I've been saving from my previous purchases. I am very impressed how easy it a... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more

Company replied

Rated 5 out of 5 stars

There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more

Company replied

Rated 5 out of 5 stars

Item was delivered immediately and so good to be by Royal Mail rather than a courier. The vitamin D pearls were also set out in a better form than last time - all in a straight line rather than higgle... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company
  3. Pharmacy

About Pharma Nord UK

Written by the company

Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements

Pharma Nord UK

Written by the company

FREE UK Delivery
Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
FREE Nutritional Advice
Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
Pharmaceutical Standards
All Pharma Nord products are manufactured to pharmaceutical grade standards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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4.9

All reviews

(8,773)

375 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent.

2 May 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Appreciate the feedback, Rach!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Professional service

Professional service. Very quick delivery.

25 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Marianna,

Thank you for your review! We always dispatch the same day if ordered before 3pm, and we'll only every use Roayl Mail 24 meaning you should receive your products the very next day

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Fast service

Fast service. Good product.

29 April 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks Carel!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

High quality supplements from trustworthy company

I have used Pharma Nord products for years, often buying via other vendors (Amazon etc) but have also purchased directly from them. I consider their supplements very high quality, and when purchasing direct find their customer service to be excellent. Their points system (points can be collected from vouchers inside each box of product) is really good, and I tend to use accumulated points to try new products as they are essentially free. I have complex health conditions, and trust the integrity of Pharma Nord supplements more than most other producers.

11 April 2026
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Reply from Pharma Nord UK

Hi Kate!

Thank you for such a lovely review and for being a loyal customer of Pharma Nord. We are so pleased to hear that you are able to try new products with our reward scheme - a very clever idea!

Thanks again for your continued custom, we hope to see you back again soon.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Very smooth process from start to…

Very smooth process from start to finish. Ordering was quick and straightforward, with clear communication throughout. Everything arrived as expected and on time. Overall, a reliable and hassle-free experience-would definitely recommend.

20 April 2026
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Reply from Pharma Nord UK

Exactly how it should be Katazyna, we are so happy to hear you had a great experience!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Always high quality products

Always high quality products, well packaged and a swift despatch!

27 April 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the review, John!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

When I was asked about where I…

When I was asked about where I purchased my items. The company came back quickly to acknowledge it was a proper purchase.

18 April 2026
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Reply from Pharma Nord UK

Hi Tom,

Thanks for sharing your experience, we are pleased to see you are taking advantage of our reward scheme too!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 4 out of 5 stars

Delivery is always prompt and…

Delivery is always prompt and productive quality is top-tire.

16 April 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey SG,

Thank you for the review, we are really pleased to hear everything went as expected!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

I received the order within 24 hours.

22 April 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Phillip,

Thats excellent to hear, we always dispatch using Royal Mail 24, which is why you would have received your products so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Thanks for the free supplement

Thanks for the free supplement, bought with the points I gained from a regular purchase 🙏🏻

19 April 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Samantha!

Wonderful to hear that you got a free gift with your reward points, it's always nice to get something for free, isn't it!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Staffed

Staffed, always pleasant and efficient orders made by phone call get delivered The next day

17 April 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Ray,

That is wonderful to hear, we are so pleased you always have a great experience!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Excellent service and Great products

Excellent, very good customer service and attention, as well as their products. Highly recommended.

14 April 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

That is wonderful to hear Aloany, we're so pleased everything went as expected!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Really fast delivery of top of the…

Really fast delivery of top of the range products

14 April 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Victoria,

We always dispached on the same day if ordered before 3pm, meaning you should receive your products the very next day!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Very easy

This was a repeat order so it all went very smoothly.

27 February 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Happy to hear that Jo!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

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