Pharmacy Online Reviews 

175
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that their packages always arrive promptly and in secure condition to prevent any damage during transit. Many people consistently express great satisfaction with the reliable service and the smooth overall purchasing journey from start to finish. A few other people also felt that the extensive product selection and competitive pricing offered incredible overall value for money on the market. Consumer feedback reflects the remarkably easy website navigation, straightforward ordering processes, and consistently helpful assistance provided by staff during purchases.

What people talk about most

Delivery service

Consumers find delivery service to be remarkably fast and efficient, with a strong consensus regarding timely... See more

Product

Users describe positive interactions with product, highlighting the huge range of items available at... See more

Price

People report positive experiences with price, frequently highlighting great affordability and competitive... See more

Order

Customers had positive experiences with order, highlighting straightforward online ordering and prompt... See more

Service

Customers consistently note positive experiences with service, describing it as a delight from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The range of items is really good, and I was surprised at almost everything having the best prices available on the market. Usually I'd shop around but I don't have to anymore. The range is extremely... See more

Rated 5 out of 5 stars

Everytime I order something, they deliver on time and the products are all of good quality, with great pricing. My mother-in-law regularly needs aged care products and they are always in stock too. Ve... See more

Rated 5 out of 5 stars

Product selection was easy to find with good pricing. Delivery was speedy and products were well packed to avoid damage in transit. Overall, very impessed with Pharmacy Online.

Rated 5 out of 5 stars

I chose this company to fulfil my order of the product in question (original Vaseline Lip Balm) as it’s the one that best suits my needs. I found that when I need to purchase multiple tubes of this li... See more


Company details

  1. Pharmacy
  2. Online Pharmacy

Written by the company

Pharmacy Online Australia, Discount Online Pharmacy & Warehouse


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(175)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Refused to replace faulty pen

Refused to replace faulty pen

9 February 2026
Unprompted review
Pharmacy Online logo

Reply from Pharmacy Online

Hi Howard,

We’re sorry to read this, however we’re unable to locate any order or customer record under your name, and we do not sell pens as part of our product range.

It’s possible there may have been some confusion with another retailer. If you’re able to provide further details - such as your order number, the product in question, or the email address used to place the order - we’d be more than happy to investigate and clarify.

Please feel free to contact our customer service team directly so we can assist you.

Kind regards,
The Pharmacy Online Team

Rated 5 out of 5 stars

Dulcolax drops

The product came in the next day, was so easy to order online, the price was better than anywhere else, will keep using this appt for my medication 💯

29 October 2025
Unprompted review
Rated 5 out of 5 stars

great shopping

fast service...great prices...easy to deal with...good choice of products...I enjoy shopping at this online store...thanks will do so again in the future.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

So well priced and quick

The product was really well priced. Quick to find and order. Loved that shipping was free for my larger order. It came really quickly which is rare as I'm regional nsw. Will use regularly from now on.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Positive expeience

I found the particular product I was looking for, the price was good, the shipping was reasonable and fast. Pharmacy online should be on your list

28 October 2025
Unprompted review
Rated 5 out of 5 stars

All round positive experience

Great range of products, easy to order website, competitive pricing, excellent after sales support. To top it off my order was superbly packaged including thermal protection.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and Affordable: A Satisfying Experience with PharmacyOnline

I chose this company to fulfil my order of the product in question (original Vaseline Lip Balm) as it’s the one that best suits my needs. I found that when I need to purchase multiple tubes of this lip balm, PharmacyOnline is more often than not able to accommodate my needs, especially at a reasonable price. My order was fulfilled and dispatched promptly, and I look forward to doing business with this company again.

28 October 2025
Unprompted review
Rated 4 out of 5 stars

Once again Pharmacy Online delivers…

Once again Pharmacy Online delivers product required, cost of that product & the speed of the delivery, which in my case was some 2 hours out of the Sydney Metropolitan Area. It seems Pharmacy Online & Sendle have a consistent & reliable working relationship & one I will use & trust in the future.

28 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look