This is the only company I've found which supplies the only interdental tooth cleaners that work for me. Whenever I order they arrive when expected and quickly.
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Ships quickly. Great communication I always know where my order is and when to expect it.. I will order from them again and again.. :)
Company replied
Great pharmacy I get what I can no longer get in the shops. Very prompt delivery, good communications.
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All good, ordered some probiotyc and it came as is should, well packed and all traciking workerd fine.
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My experience was very positive. The product was delivered on time and was precisely what I irdered.
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I received my order on time. Quality products! I would recommended Silipack for hypertrophic scars.
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Great service and fast delivery. The product came as described! I highly recommend it!
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Always have everything we want and always deliver on time and very quick x
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Great experience; I've been ordering from the US for the past 3 years.
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Easy to order online and quick delivery. Love the added samples too!
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Really useful to order herbal product not available in the uk.
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Great product. Good communication from seller. Arrived on time
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Very impressed of the delivery time. Was fast and exact .
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Great service as always, fast delivery and great price
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My order came quickly ordering was easy.
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Easy to order and received plenty of delivery updates. 👍
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Very fast service. Second time ordering from them. Very happy
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Quick, Well packaged, and exactly as advertised.
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You always deliver quickly. Thank you.
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Delivery on time and product as advertised.
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Easy to shop, quick delivery.Very happy with the product. Even got a free sample to try :)
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Had the item i needed, quick delivery.
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Happy with the product and the delivery time.
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Super fast delivery thank you
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Great product! Glad I could find these glass bottles instead of plastic
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Great response and great delivery
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prompt supply of difficult to find eye medication.
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Prompt service & delivery , kept advised.
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On time as promised.
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Products received in estimated schedule, and corresponding the website information
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Perfect communication, packaging and delivery.
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I have been writing PharmacyClub since April because of damaged products, products was not packed correctly. Now 3 mounts later, they blame the transportation company, and tells its been too long ti... See more
Company replied
EDIT 15.12.2025 Answer to Pharmacyclub's answer: 1. It took you nearly 7 weeks to answer this rating 2. I can gladly provide each and every interaction with Pharmacy-Club as I still have all th... See more
Company replied
I never received this product. When I contacted the company saying the photo from FedEx said my address but to photo was not my front door, they simply said “the carrier confirmed it was delivered”.... See more
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I ordered the same item #8032472024439 Neobianacid 70 Tablets in 11/24 and now in 3/25 but the product is different. It's more chalky and has a different flavor and the bottle is different. Doesn't... See more
Company replied
I am deeply disappointed with Pharmacy Club's service. I placed an order and repeatedly requested a correct invoice, but despite numerous follow-ups, they failed to provide one. It's incredibly frustr... See more
Company replied
28/10/25: I would like to provide an update regarding my review below. As previously noted, I have placed numerous orders with PharmacyClub and have consistently been satisfied with their service.... See more
Company replied
I was sent an incorrect item and emailed the company. They asked me to send photos of the item I received which I did. They have not replied even after I emailed them again
Company replied
My experience with them has been mixed, hence the 3 stars. I have ordered a few times from them in the last 4 years or so and, if I had to go with the experience from those orders without the la... See more
Company replied
Company details
About Pharmacyclub
Written by the company
⭐At PharmacyClub, we combine tradition and the latest technology to offer you the high quality service that you deserve. Since our founding in 1890, we’ve offered our professional services to the pharmaceutical sector, being there for you when you need us.
🏅We are very selective in the brands that we sell, which is why we make sure to highlight the history, prestige and philosophy of each brand in our pharmacy.
✅When it comes to presenting our products, we use high quality images and organize our products by category and brand. Within the categories, you can filter the products according to their properties to see which features each brand can offer you.
🔒Our high investment in technology makes it possible for our online store to be equipped with the best security measures available.
Contact info
Spain
- www.pharmacyclub.net
4.5
Excellent
2K reviews
Replied to 81% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great pharmacy I get what I can no…
Great pharmacy I get what I can no longer get in the shops. Very prompt delivery, good communications.
31 July 2025
Reply from Pharmacyclub
Dear Customer,
Thank you so much for your wonderful review!
We're truly grateful to have customers like you. We work hard to deliver the best possible experience, and we’re thrilled to hear we met your expectations.
And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨
If you have any questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again soon!
Wishing you a great day ahead,
The PharmacyClub Team
I received my order at time
I received my order on time. Quality products! I would recommended Silipack for hypertrophic scars.
1 October 2025
Reply from Pharmacyclub
Dear Moisés,
Thank you for your kind words. We are glad to hear that you are happy with our service, and we hope you enjoy your purchase.
Please feel free to contact us if we can do anything else for you. We look forward to seeing you again!
Don’t miss our new arrivals and special promotions, follow us on social media! Instagram: @pharmacyclub_net 🌟📷
Thanks again for choosing PharmacyClub.
Have a wonderful day!
The PharmacyClub Team
My experience with them has been mixed
My experience with them has been mixed, hence the 3 stars. I have ordered a few times from them in the last 4 years or so and, if I had to go with the experience from those orders without the last one, I'd rate them with a 5. However, if my last order had been my first one with them, I'd give them an 1. I made my order on the 6th of August. I knew I'd be flying out of the country for a month on 22/8 but I thought that the time was more than enough to receive my order, especially since before completing the order it was giving me a timeframe for the delivery time which was around 10 days before my trip. However, at 11/8 I got an email that my order had been delayed due to a problem with the stock of one product. The same day I replied to the email that I would be flying out of the country on 22/8 and if it can't be delivered by then it should be cancelled. I didn't receive a reply to that email.
The next day (12/8) I received an automated message that my order had been sent. I thought that ok, obviously I'll get it with a few days delay but there are still many days left for my trip, so I should receive it by then. Having to tend to preparations for my trip, I forgot about it, expecting that, having informed them about my upcoming trip, they'd make sure I received it by then. However, on the 19th I hadn't received anything and I messaged them (through the form in their website this time) asking them whether I would receive the order by the 22nd, repeating that I would be flying out of the country and if it can't be delivered by then they can cancel the order. The next day I just got a message that my parcel was on its way and how to track it. I replied asking whether they thought I would receive it by tomorrow because it appeared to still be in Belgium (I live in Denmark). I foolishly thought that maybe the tracking isn't updated, it can't be that I won't receive it, they would have cancelled it otherwise.
Their reply was what really triggered me. They claimed to "understand my concern" especially given my upcoming travel plans. They then went on to say that they can't say for sure whether I was going to receive it by the next day and their suggestion if it didn't was for either someone to receive it on my behalf or refuse to receive it, in which case I'd get a "partial" refund. I was surprised (to say the least) to see them not taking any responsibility for this and so brazenly informing me that I'd get a "partial refund" (as if all this was my fault. I replied to them that I of course expected a full refund and that I didn't even know whether I could find anyone to pick it up. Their reply was 5 days later and it was a really passive aggressive one, repeating almost the same message as the last time and telling me that the delivery was scheduled for that day and they hoped that I could resolve the situation before my departure. They repeated my options about what I could do, only this time the "partial refund" part was in bold. In the end I managed to find a friend somewhat close to me to pick it up and I finally received the package 2-3 weeks ago (last half of October), since I was away for a month and then it wasn't possible to meet with my friend because of busy schedules and illnesses (he lives somewhat close to me but is still a train ride and a bit of a long walk away, quite further out than the parcel shop I would have originally picked it up from).
I don't remember having such issues with delays in my previous orders but I guess whenever I ordered in the past it was really not urgent so it may have not mattered even if there were delays. And most importantly, I never had to message them in the past to experience their horrible customer service. I don't know if I'll order from them again, I'll try to be finding the stuff I need in other websites.
6 August 2025
Unprompted review
Reply from Pharmacyclub
Dear Olga,
Thank you very much for taking the time to share such a detailed review, and for trusting us with your orders over the past years. We truly value customers like you, and we are sorry that this last experience did not reflect the level of service that led you to rate us 5 stars before.
We’re pleased that your order was ultimately delivered safely. Our team has already contacted you directly to offer a gesture of goodwill, as we truly appreciate the time you’ve spent communicating this situation with us.
Your feedback is valuable and helps us continue improving. We hope to have the opportunity to serve you again in the future and provide the smooth shopping experience you had in your previous orders.
We wish you a lovely day!
Best regards
The Pharmacyclub Team
Great company
Ships quickly. Great communication I always know where my order is and when to expect it.. I will order from them again and again.. :)
4 November 2025
Reply from Pharmacyclub
Dear Shari,
Thanks for the awesome review!
We count ourselves lucky for customers like you. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Please feel free to contact us if you have any question or doubt. We can't wait to see you again!
And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨
We wish you a great day!
Sincerely,
The PharmacyClub Team
Reply from Pharmacyclub
Hi Harold!
Thank you for taking the time to share your experience. We love hearing feedback from our customers!
Our team will be happy to hear that their hard work has paid off! If there is anything else we can do, let us know.
Sign up for our newsletter today to unlock exclusive offers and get 5% off instantly! ✨🎁
Hope to serve you again soon.
Have a wonderful day!
The PharmacyClub Team
My order came easy and quick quickly ordering was easy.
My order came quickly ordering was easy.
5 November 2025
Reply from Pharmacyclub
Thank you so much for your kind words, Michelle. We really appreciate you taking the time out to share your experience with us. We're so glad you were satisfied about your experience.
Likewise, we’d love to continue providing great service to awesome customers like you.
Don’t forget to follow us on Instagram @pharmacyclub_net 📷 You will find the latest information about new products, promotions, giveaways.
Let us know if you need anything else.
Thanks again for choosing PharmacyClub.
Have a wonderful day!
Best wishes,
The PharmacyClub Team
Reply from Pharmacyclub
Thank you so much for your kind words, Jacqueline. We really appreciate you taking the time out to share your experience with us. We're so glad you were satisfied about your experience.
Likewise, we’d love to continue providing great service to awesome customers like you.
Don’t forget to follow us on Instagram @pharmacyclub_net 📷 You will find the latest information about new products, promotions, giveaways.
Let us know if you need anything else.
Thanks again for choosing PharmacyClub.
Have a wonderful day!
Best wishes,
The PharmacyClub Team
Very impressed of the delivery time
Very impressed of the delivery time. Was fast and exact .
4 November 2025
Reply from Pharmacyclub
Dear Xiomara,
Thank you for your message and for your kind words. Here at PharmacyClub we strive to offer the best service possible for our customers and comments like yours help us to improve.
We would like to thank you for trusting us. For any future enquiries, please do not hesitate to contact us, we are here to help.
Remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨
We wish you a great day!
Sincerely,
The PharmacyClub Team
Easy to shop
Easy to shop, quick delivery.Very happy with the product. Even got a free sample to try :)
3 November 2025
Reply from Pharmacyclub
Dear Izabela,
Thank you for your feedback. We are delighted that you find your experience satisfying. Reviews like yours allows us to improve and provide better service to our clients.
Thanks again for taking the time to tell us about your experience.
We would like to invite you to subscribe to our newsletter. By joining, you’ll not only be the first to hear about our latest news and promotions, but you’ll also receive an exclusive discount on your next purchase.✨
Please feel free to contact us if we can do anything else for you.
See you soon at PharmacyClub!
All the best,
The PharmacyClub Team
Reply from Pharmacyclub
Hi Alexander!
Thank you for taking the time to share your experience. We love hearing feedback from our customers!
Our team will be happy to hear that their hard work has paid off! If there is anything else we can do, let us know.
Sign up for our newsletter today to unlock exclusive offers and get 5% off instantly! ✨🎁
Hope to serve you again soon.
Have a wonderful day!
The PharmacyClub Team
Reply from Pharmacyclub
Dear Joshua,
Thank you for your message and for your kind words. Here at PharmacyClub we strive to offer the best service possible for our customers and comments like yours help us to improve.
We would like to thank you for trusting us. For any future enquiries, please do not hesitate to contact us, we are here to help.
Remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨
We wish you a great day!
Sincerely,
The PharmacyClub Team
prompt supply of difficult to find eye…
prompt supply of difficult to find eye medication.
30 September 2025
Reply from Pharmacyclub
Dear Declan,
Thank you for your message and for your kind words. Here at PharmacyClub we strive to offer the best service possible for our customers and comments like yours help us to improve.
Remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨
We would like to thank you for trusting us. For any future enquiries, please do not hesitate to contact us, we are here to help.
We wish you a great day!
Sincerely,
The PharmacyClub Team
BETRUG bei Versandkosten
EDIT 15.12.2025 Answer to Pharmacyclub's answer:
1. It took you nearly 7 weeks to answer this rating
2. I can gladly provide each and every interaction with Pharmacy-Club as I still have all the e-mails and all the screenshots from the ordering process
3. It's a bold lie, that your Customer Care team contacted me on this issue.
4. On the contrary, I contacted you several times in order to get a bill/receipt (for my health insurance provider), yet to this day you wouldn't provide what you owe every customer.
5. In all, you truly earned this one star rating and I will never buy at Pharmacyclub anymore.
Preis-Leistungs-Verhältnis, Lieferung und Ware ok. Für den Versand werden CHF 6.90 verrechnet, was handelsüblich ist. Und nun folgt der Hammer! Drei Wochen später erhalte ich eine Rechnung von FedEx über sage und schreibe knapp 30 Franken für die Zustellung. Das heisst, die Versandkosten stehen in keinem Verhältnis mehr zu den Warenkosten. Dies ist nicht nur irreführende Praxis, dies ist unlauter und betrügerisch!
27 October 2025
Unprompted review
Reply from Pharmacyclub
Dear Customer,
Thank you for sharing your feedback. We’re glad to hear that you were satisfied with the products, delivery time and our shipping service.
Regarding the additional charges invoiced by FedEx, we would like to clarify that these fees correspond to local customs duties, taxes and the courier’s handling charges, which are set by the destination country and the carrier itself. Unfortunately, these costs are outside of our control and are not collected by PharmacyClub.
This information is clearly stated on our website before completing the purchase, and our Customer Care team has already contacted you to indicate where this information can be found, in order to provide full transparency.
We always aim to be as transparent as possible about shipping conditions and potential additional charges for international deliveries, and we regret if this came as an unpleasant surprise.
Should you have any further questions, our team will be happy to assist you.
Kind regards,
The PharmacyClub Team
Great company until something goes wrong
28/10/25: I would like to provide an update regarding my review below. As previously noted, I have placed numerous orders with PharmacyClub and have consistently been satisfied with their service. However, I was disappointed by the delay in resolving the issue concerning my missing order.
I have now received a replacement for the item that was not delivered and am pleased that it has arrived. Nonetheless, I remain somewhat hesitant to place future orders due to the time it took to rectify the matter.
I have previously used PharmacyClub many times and always been very happy with ordering from them. However, I placed an order on 18SEP, received a notification that it had shipped on 19SEP but according to the tracking link, nothing has happened since 24SEP. I contacted PharmacyClub who confirmed they had raised a complaint with the courier company on 06OCT. On 13OCT I sent an email to PharmacyClub asking them to either confirm the delivery date or to refund me for my order to which they responded they had not received any updates from the courier company about my missing parcel. I am not sure how long it takes to locate a parcel that clearly says on the tracking link where it has stopped. It should not take 5 weeks to get an update or for the customer to continuously have to chase customer services. I will make one more attempt to get a refund for my order but I am not sure I will trust ordering from PharmacyClub again due to this.
18 September 2025
Unprompted review
Reply from Pharmacyclub
Dear An-Magritt Aune,
Thank you for updating your review and for your kind words about the good experiences you’ve previously had with us, we truly appreciate your loyalty.
We’re glad to hear that the replacement order has now arrived safely and that the issue is fully resolved. As a gesture of goodwill for the inconvenience caused during the courier’s investigation, a compensation has already been applied to your account. We hope it makes up a little for the wait.
Although the delay originated from the courier company, we understand how important fast and reliable deliveries are, and we want to reassure you that we are reviewing our internal processes and our communication with the courier involved, so situations like this are handled faster and more efficiently in the future.
Thank you once again for your patience and for choosing PharmacyClub. We would love to have the opportunity to serve you again in the future, with the smooth and pleasant experience you are used to.
We wish you a lovely day.
The PharmacyClub Team
Reply from Pharmacyclub
Hi Kadriye!
Thank you for taking the time to share your experience. We love hearing feedback from our customers!
Our team will be happy to hear that their hard work has paid off! If there is anything else we can do, let us know.
Sign up for our newsletter today to unlock exclusive offers and get 5% off instantly! ✨🎁
Hope to serve you again soon.
Have a wonderful day!
The PharmacyClub Team
Happy with the product and the delivery…
Happy with the product and the delivery time.
3 October 2025
Reply from Pharmacyclub
Dear Cosmin,
Thank you for your kind words. We are glad to hear that you are happy with our service, and we hope you enjoy your purchase.
We would like to invite you to subscribe to our newsletter. By joining, you’ll not only be the first to hear about our latest news and promotions, but you’ll also receive an exclusive discount on your next order.✨
Please feel free to contact us if we can do anything else for you. We look forward to seeing you again!
Thanks again for choosing PharmacyClub.
Have a wonderful day!
The PharmacyClub Team
Fantastic!!!!!
1 October 2025
Reply from Pharmacyclub
Hi Roberto,
Thanks a ton for your great review!
We're so happy to hear that we met your expectations. We always do our best to make sure our customers are satisfied. People like you are the reason we love what we do!
And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨
If you ever need anything, feel free to contact us. Hope to see you again soon!
All the best,
The PharmacyClub Team
My experience was very positive
My experience was very positive. The product was delivered on time and was precisely what I irdered.
30 September 2025
Reply from Pharmacyclub
Hi Richard!
Thank you so much for sharing your experience! We’re so happy to hear your product arrived on time and was exactly what you ordered.
Don’t forget to follow us on Instagram 📷@pharmacyclub_net 🌟 for our latest arrivals, special promotions, and an exclusive discount just for our followers.
We really appreciate your trust and can’t wait to see you again soon!
Warm regards,
The PharmacyClub Team
Reply from Pharmacyclub
Dear Trudy,
We truly appreciate your kind words. We’re delighted to know that both our response and delivery met your expectations.
We would like to invite you to subscribe to our newsletter. By joining, you’ll not only be the first to hear about our latest news and promotions, but you’ll also receive an exclusive discount on your next purchase ✨
Thank you once again for your trust. We’re always here to help whenever you need us.
Wishing you a wonderful day!
Warm regards,
The PharmacyClub Team
Easy to order online and quick…
Easy to order online and quick delivery. Love the added samples too!
2 September 2025
Reply from Pharmacyclub
Hi Amy!
Thank you so much for your review. We’re delighted to hear that you had a lovely experience with us. Providing a smooth and reliable service is very important to us, and it’s always rewarding to know when we’ve achieved that.
We’re also very pleased that you enjoyed the added samples. We love including them as a small way of saying thank you to our customers, and we hope they gave you the chance to discover something new.
Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to welcoming you back again soon!
And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order✨
Wishing you a great day ahead,
The PharmacyClub Team
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