Well its my first time ordering from this company and I like that my products arrived in a timely manner and was box up and packaged well.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order took a bit longer to arrive. What I appreciated was the solid packaging and how well everything was protected. The support team stayed in touch and guided me throughout, which made the delay... See more
Company replied
The ordering process was simple, easy and fast. I can't review/rate the product as i have not received it but received the reminder to do the review. As per tracking, I should receive the parcel in 2... See more
Company replied
I'm so happy that this product is available over the counter to US citizens. Here, it is a prescription. I have a prescription, but sometimes I am unable to pick mine up in time, or I run out of refil... See more
Company replied
Company details
Written by the company
Pharmacy24 is one of the leading pharmacies in British Columbia. We are open 7 days a week to serve better service to the customers. Our Prescription Reminder service makes it easier to manage your repeat prescriptions. It is a convenient way for you saving you time, and is simple to arrange your medicines. We pharmacy store available in 3 locations:- Abbotsford, Chilliwack, and Vancouver. Our mission is to bring healthcare within the reach of every individual. We are committed to the achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity
Contact info
#108 – 2777 Gladwin Rd Abbotsford, BC, V2T 4V1, Abbotsford, Canada
- (604) 966-2383
- info@pharmacy24.ca
- www.pharmacy24.ca
4.1
Great
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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On time delivery
31 July 2025
Reply from Pharmacy24
Thank you, Dann, for your feedback! We're glad to hear your order was delivered on time. We appreciate your support!
I received my order and it was exactly …
I received my order and it was exactly what I purchased at a good price. I love this product!
1 August 2025
Reply from Pharmacy24
Thank you once again, Justine! We're so pleased to hear that your order arrived just as expected and at a great value. It's always our aim to provide a smooth and satisfying shopping experience!
Reply from Pharmacy24
hank you, D. Manger, for your wonderful feedback! We're delighted to hear that you were satisfied with both the quantity and quality of your order. We look forward to serving you again soon!
Reply from Pharmacy24
Thank you, Joseph, for your feedback! We're pleased to know your order arrived on time. Timely delivery is important to us, and we're glad we met your expectations. Looking forward to serving you again!
Have not received product
22 July 2025
Reply from Pharmacy24
Hi Ann,
Thank you for reaching out. We’ve checked the tracking details, and it shows that your parcel has been successfully delivered 5 Aug at 10:113 am. For more information and confirmation, you can also visit the Canada Post tracking and embed your tracking number.
If you haven’t received the item or need any further assistance, please let us know right away—we’re here to help!
Best regards,
Pharmacy24
Reply from Pharmacy24
Dear Julian,
We're truly sorry to hear that your order never arrived. This is certainly not the experience we want for our customers. We'd like to make this right—please reach out to our support team [media@pharmacy24.ca] with your order details so we can investigate and resolve this issue promptly. Your satisfaction is very important to us, and we appreciate your patience.
Pretty bad first experience
No tracking provided. A message was left about my order not being returned. Email not answered. Overall, it was a pretty bad first experience.
1 July 2025
Reply from Pharmacy24
Hi Louis
We sincerely apologize for the inconvenience and frustration you experienced. This is not the level of service we aim to provide, especially for a first-time customer. We're sorry for the lack of tracking information and any confusion regarding your order. Your email should have been addressed promptly, and we regret missing that.
Please allow us the opportunity to make this right. Kindly contact our support team [media@pharmacy24.ca] with your order details, and we’ll do our best to resolve the issue promptly. We truly value your feedback and hope to regain your trust.
Order received on time intact.
28 June 2025
Reply from Pharmacy24
Thank you for letting us know your order arrived on time and intact. We’re glad everything went smoothly and appreciate you sharing your experience!
Reply from Pharmacy24
Thank you for your feedback! We’re happy to hear you’re pleased with your order and that it arrived promptly.
Seems to be a great product
25 June 2025
Reply from Pharmacy24
Thank you, Gordon, for your feedback! We’re glad to hear you’re happy with the product so far. We appreciate you choosing us!
Fast delivery
18 June 2025
Reply from Pharmacy24
Thank you, Steve, for your feedback! We’re glad to hear your order arrived quickly. We appreciate your support!
Reply from Pharmacy24
Thank you for your trust and positive feedback! We're glad the transaction was smooth for you. Looking forward to serving you again soon.
Unfortunately did not have a good…
Unfortunately did not have a good experience, they offered 10% off on website and also supposed to be no shipping as my order was above $150, but not even the 10% was not applied at check in (it was 5% instead) but also they charged me $10 for shipping which did not even delivering to my house and they sent it to shoppers and I had to go pick it up which is insane! I also sent a couple emails regarding my concerns but no replies!!
29 May 2025
Reply from Pharmacy24
Dear Nilofar,
We sincerely apologize for the inconvenience you experienced with your recent order. Your concerns are completely valid, and we appreciate you bringing them to our attention.
To clarify, the 10% discount displayed on our website was due to a technical glitch—our current promotion is 5%, and we've now corrected this error. We're also sorry for the confusion regarding the shipping charges. Free delivery is not part of our current policy and is not mentioned on our website. If you happened to see any information suggesting otherwise, we kindly request you to share a screenshot or the page link so we can review and correct it immediately.
We deeply regret any frustration caused and understand how this impacted your experience. Your feedback helps us improve, and we're committed to resolving these issues better in the future.
Thank you for your patience and understanding.
The order came quickly and was packaged…
The order came quickly and was packaged with care. Very good shelf like.
31 May 2025
Reply from Pharmacy24
Thank you for your kind review! We're glad to hear your order arrived quickly and in great condition. It’s wonderful to know you’re satisfied with the shelf life as well. We appreciate your support!
Order processed easily with on time…
Order processed easily with on time shipping. Great pricing.
30 May 2025
Reply from Pharmacy24
Thank you for your great feedback! We're glad the order process was smooth and the shipping was on time. It's also wonderful to hear you were happy with our pricing.
Reply from Pharmacy24
Hi Robert,
We truly appreciate you taking the time to leave a review! It’s great to hear that your order reached you promptly in the USA. Fast delivery is something we strive for, and we're happy we could deliver on that.
Thanks again for choosing us!
Happy new customer
Quick service. I got exactly what I ordered. I was a little concerned as I had not heard of the store before, but am very glad to have found it. Small complaint for dinged box, but I understand the reason behind using a bubble envelope. Product arrived undamaged. Will order here again as product is not available in US yet.
21 May 2025
Reply from Pharmacy24
Hi Sandra,
Thank you so much for your kind words!
We're happy you received your product safely. :blush:
We appreciate your understanding about the packaging — your feedback is noted.
Please keep an eye on your email; our team will reach out about reordering.
Looking forward to serving you again!
Best regards,
Support Team
Excellent service and delivery.
29 April 2025
Reply from Pharmacy24
Thank you, Mike! We truly appreciate your feedback.
It’s great to hear that you were happy with both our service and delivery. We’re committed to making every shopping experience smooth and reliable.
Reply from Pharmacy24
Hi Joan, thank you! We’re thrilled to hear your order arrived quickly and smoothly. We appreciate your support! 😊
Wonderful
Wonderful! My order was here faster than I thought. I don’t have no complaints.
Thank you!
25 April 2025
Reply from Pharmacy24
Hi Alicia, we’re so happy to hear that everything went smoothly and quickly! Thanks a bunch for your kind words! 😊
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