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Petremedies Reviews 

394
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that prices are remarkably reasonable and that browsing the user-friendly website to place an order is always entirely straightforward. Shoppers consistently appreciate the prompt delivery services, noting that parcels consistently arrive securely packaged and right on schedule without experiencing unnecessary delays. Many pet owners also express tremendous satisfaction with how effectively the specialized health items work to improve the daily lives of their animals. However, some people mentioned encountering minor challenges, such as receiving products offering lower perceived value or experiencing initial hiccups with specific item deliveries.

What people talk about most

Delivery service

Reviewers express high satisfaction with the delivery service, frequently highlighting the prompt and swift... See more

Product

People report positive experiences with product, noting that items work effectively for pets and are easy to... See more

Price

Consumers find price to be positive, highlighting always reasonable and competitive pricing. People report... See more

Order

Reviewers highlight positive aspects of order, noting that the process is consistently simple, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best Price that I found online by some margin, this is the first time that I have used this company but it won't be the last, great easy to use website and prompt delivery also not ripped off on the... See more

Rated 5 out of 5 stars

What has made this experience great, is the fact I have a 12 year old Persian Cat, who is getting arthritis, and she is a nightmare to take any pill or powder. This company has a liquid ( arthri aid... See more

Rated 5 out of 5 stars

My order was promptly processed on 25Nov and despatched was scheduled as soon as my payment was made. Today 4Dec, parcel arrived in my mailbox. Thanks for your prompt delivery. Much appreciated.

Rated 5 out of 5 stars

Fantastic customer service from this company. Was my 1st purchase from them & won't be the last. I'd made a mistake on flea treatment doseage & they spotted it & contacted me via email to double check... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

394 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(394)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Delay between ordering and delivery…

Delay between ordering and delivery meant it was no longer required by the time it arrived, and I had to make do with an alternative in the meantime

29 November 2024
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Reply from Petremedies

Thanks for your review.
Please note the order was processed and shipped on the same day via the chosen Royal Mail shipping method.
Once handed over to our delivery partners we are unable to influence transit times. Delivery was made 5 days after shipping.
We do offer an express shipping service should customers require goods urgently

Rated 1 out of 5 stars

Encountered website problems...

Just created an account as good prices and reviews; however online form will just absolutely not accept my cat's weight for flea treatments. After many attempts and formats, including coming out of website, clearing cache, etc etc, still same problem.
Not worth the time and hassle - will place order elsewhere.

18 November 2024
Unprompted review
Rated 4 out of 5 stars

A promising purchase

Ordering and delivery were most satisfactory however the quality of the flea collar is yet to be an economical one. Hopefully the price paid will be appreciated soon not least by our cat not scratching so much and so many fleas still being combed out of her.
We are hopeful of the 7/8 months of effectiveness to commence soon..?

25 August 2024
Rated 4 out of 5 stars

The company was fine but Brexit not so…

The company was fine but Brexit not so much (I live in the Republic of Ireland).

The order was fulfilled quickly but there was a delay in the delivery. The cause of the delay was Brexit. I got hit with a customs and excise bill of nearly 25% of the order as the UK is outside of the EU 🤬.

In contrast, I bought the same product from a Spanish company and it was delivered faster, a similar price but no custom and excise duty had to be paid. So I won't be using Pet Remedies again.

25 July 2024

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