Peter Mark Reviews 

485
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, often highlighting their ability to listen and provide excellent advice. The service is frequently described as exceptional, with many appreciating the welcoming atmosphere and the personalized attention received. People often leave feeling delighted with their hair and the overall pleasant user experience, including thoughtful touches like head massages and refreshments. However, some customers also noted issues with the product and quality of service, experiencing unsatisfactory results with hair color or styling that did not meet their expectations. A few other people also felt that staff could be rude or unprofessional, leading to disappointing experiences, especially regarding communication and understanding their desired look.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendliness, professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism and friendliness of... See more

Product

Customers consistently note ambiguous experiences with products, with some praising the luxurious feel of... See more

User experience

Clients share positive opinions on user experience, consistently describing it as a top-class and great... See more

Quality

Reviewers mention ambiguous feedback about quality, with many expressing delight with their cuts, colors, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my hair colour done by DARA and blow dry,she is very professional at her job she is doing my hairs for years she has a brilliant hair brush for blow drying hair.DARA is very nice lady and very kin... See more

Rated 5 out of 5 stars

I've been going to Peter Marks in Forestside for many years. My stylist is Susan. She is a perfectionist and I've never been disappointed in her amazing capabilities. She is a fantastic hairdresser... See more

Rated 5 out of 5 stars

This is a great salon (Lisburn). Staff really friendly and knowledgeable. Their expertise and service is second to none. Debbie did my colour, trim and blow dry to perfection. Stephen is magnificent... See more

Rated 5 out of 5 stars

Leanne has been doing my hair about one and a half years now. She always listens and advises me well. Music is always good and generally enviroment pleasant. Care needed on cash register as 3 ti... See more


Company details

Written by the company

Peter Mark Hair


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

485 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(485)

282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My hairstylist is David and this is the…

My hairstylist is David and this is the best description I can give of David, when I came to you in my early 50s, I felt like I’d lost my style a bit. Over the last few years, you’ve genuinely given me back my glow and confidence. I always leave feeling like the best version of myself — thank you - you listen to me and give honest opinions of what is able to work for me my face shape, my lifestyle what cut and colour suits me …. and what I can manage when I’m back home - I leave feeling a million dollars busting with confidence ….. never underestimate the magic you work - I will always recommend David and his hugs are pretty good too - the salon itself is always clean and the staff are always friendly, it really feels like a “well deserved mini pamper session’ between shampoo the massage chairs - only minus is coffee in paper cups in my opinion never tastes as good but hey that’s a minuscule minus

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Left for 20 minutes. Very abrupt and rude. Wanted a relaxing blowdry and fringe trim and I had to hear how many clients they had that day. Argument over fringe trim. Stressed me out over the time they had to do it. Blowdry wasn't any special. Cried once I left. Horrible experience, won't be returning.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

My stylist Kevin is awesome

My stylist Kevin is awesome. He knows exactly what I need done each time I have an appointment and he always goes above and beyond to make my experience relaxed and positive. He deserves an award for his amazing talent and his fantastic personality.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I am probably the longest customer of…

I am probably the longest customer of your Portadown branch, I’ve only ever gone to this salon, since it opened many, many years ago.
Service and quality are always first class, the staff are professional and very welcoming.
Sadly the prices are increasing so much that I now have to cut back from my weekly appointments, but will still go less frequently. It would be great if pensioners could be offered discount. Thank you.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

I like to book with Theresa

I like to book with Theresa, I find her very good, always gentle, listens carefully to what you want and advises when asked, always does a great job on my hair

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Just the tonic.

It is always a tonic visiting the Portadown salon where staff are so friendly and make me feel relaxed and pampered by the time I leave. They couldnt be more considerate.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love Peter Mark and…

I absolutely love Peter Mark and wouldn’t go anywhere else ❤️ I have been going for over ten years,

Stephen is amazing with my short, fine hair and I really trust him. I honestly wouldn’t let anyone else cut my hair.

The girls at reception are always so lovely and accommodating, especially Clodagh. She is a wee doll.

10/10 every time. Would recommend to everyone as I have never had one bad experience here.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Sandra in Peter Mark's…

I was with Sandra in Peter Mark's Carlow. She was very engaging/warm and professional. She informed me throughout what she was doing and planned to do which I found very reassuring. I'll be back! Love my cut and highlights.

23 May 2026
Unprompted review

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