Peter Mark Reviews 

510
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 298 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, often described as talented and attentive listeners, providing excellent advice. Many appreciate the first-class, personalized service and efficient, on-time appointments. The overall user experience is frequently highlighted as relaxing and welcoming, with a pleasant atmosphere that makes every visit feel like a treat. However, some customers also noted dissatisfaction with specific styling outcomes, such as haircuts being too short or not as requested. A few other people also felt that some staff members were abrupt or in a foul mood, impacting their overall experience.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their friendliness, professionalism,... See more

Service

Consumers generally report positive experiences with the service, often highlighting the professionalism and... See more

Product

Customers had ambiguous experiences with product, with some praising the luxurious feel of shampoos and other... See more

User experience

Clients share positive opinions on user experience, consistently describing it as a relaxing and enjoyable... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing delight over cuts,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anna does my hair exactly the way I love it (bright highlights but nicely broken up). It's taken me years to find somewhere that just "gets it" when I describe what I want, and she's lovely to deal wi... See more

Rated 5 out of 5 stars

Stephen has been cutting my hair for many years. His cutting & styling is always perfect for me. Precision cutting & a personalised service ensures I leave the salon very happy every time. My... See more

Rated 5 out of 5 stars

I went to Brian G in Peter Mark Carlow for a hair cut - to correct a bad haircut I had done in another salon the previous day. He is a magician. Absolutely top class, highly recommend & won’t be going... See more

Rated 5 out of 5 stars

This is a great salon (Lisburn). Staff really friendly and knowledgeable. Their expertise and service is second to none. Debbie did my colour, trim and blow dry to perfection. Stephen is magnificent... See more


Company details

Written by the company

Peter Mark Hair


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

510 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(510)

306 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Honestly wouldn't go anywhere else to have my hair done. Dani is the best there is I trust her 100% to do whatever she wants and she never disappoints 😍

20 May 2026
Unprompted review
Rated 4 out of 5 stars

Always made to feel welcome

Always made to feel welcome. Tracy listened to the why I like my cut/blow dry.bit disappointed about price going up .expensive for very short hair that just needs a trim every six weeks .would be great if peter mark done dry trim being a bit cheaper.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Appointment at 09.15

Appointment at 09.15. Was taken almost immediately and had my hair washed and a lovely conditioning treatment applied. The accompanying head massage was heavenly. Neval came to dry and style my hair. Both girls were lovely. Then Neval finished my styling and I had a lovely cup of tea and biscuit. At the till I was met by a lovely young man (with immaculate taste in shirts). An altogether pleasant morning.
Will be back.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Hairtime….

I had a lovely trip to the hairdressers today. I felt that not only did I have a hair cut but a semi spa treatment as well!! Siobhan put my treatment on and massaged my head like a true professional. I was left for a few minutes alone for it to set. Pure bliss.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

My stylist was very professional

My stylist was very professional. She listened intently to what I had to say about my hair problems, she explained what she would suggest as a remedy and how it would achieve the desired result. I don’t remember ever having a stylist who was as knowledgeable, as explanatory and ensured I understood, was happy and wanted to proceed with her recommendations. I was truly delighted with the service I received. I couldn’t recommend Cody highly enough.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I always love visiting Peter marks

I always love visiting Peter marks , I go on a weekly basis for wash & dry . I cannot fault it in any way , everyone of the staff are amazing people , so friendly and chatty. Also putting me first. The atmosphere is lovely from minute you walk in and I’m treated with the utmost respect. Your made feel so relaxed, feet up, back massage and great conversation with staff. Then offered a hot or cold drink, so great value for money. Love Peter mark especially the staff xx 🥰 Debbie Roche x

7 May 2026
Unprompted review
Rated 5 out of 5 stars

My stylist was fantastic as always

My stylist was fantastic as always. She makes me feel very special when I visit and always works with me to get the right result for my hair. I get lots of compliments on my hair colour - it is so natural that most people don’t even realise I colour it. It’s lovely to have a massage chair for the back wash and a coffee with time for some up-to-date glossy magazines. Today I have come away with a lovely chic bob and shiny auburn hair and I feel pampered and relaxed after my visit.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

The Peter Mark salon in Portadown is a…

The Peter Mark salon in Portadown is a very warm and friendly place for any customer. My experience of being at reception is that Victoria and Jake make you very welcome with excellent customer service. The stylists are professional and excellent at their job.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

I come to Peter mark after having my…

I come to Peter mark after having my hair cut and dyed really bad some were else.. I have come back to see Rachel as she really took the time to listen to what I wanted and is working with my hair as I have greys so we are getting a better blend..she is very good at her job makes sure everything is done just they way you want.. but also has great advice and experience and I’m loving my new hair highly recommend

15 May 2026
Unprompted review
Rated 5 out of 5 stars

The hairdresser was excellent

The hairdresser was excellent
Very knowledgeable about addressing my fine hair and how to style it. As always I received a great cut and have received many compliments

13 May 2026
Unprompted review

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