⭐⭐⭐⭐⭐ Absolutely amazing service from Sasha today! She did a fantastic job grooming my Bonnie and made her look absolutely adorable in a gorgeous teddy bear style. 🐶🧸 You can really tell how mu... See more
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See what reviewers are saying
Kristen was amazing with our puppy Winnie! She had genuine love and care for her, and followed all our instructions. We will definitely use her again in the future!
Not a great user experience. Its a great initiative, but the site needs lots of improvements. Its not intuitive and has lots of backend problems. Six months ago I used it for the first time and I e... See more
Company replied
I jus wouldn’t bother, i had trouble with payments bookings and tried to get someone to respond was impossible so i gave up. I’m sure there are some good pet people on here but there are too many good... See more
Company details
Written by the company
★PetCloud is a tech platform............................ ★Pet Care Providers on the PetCloud platform are independent contractors, not employees of the platform ........................................... ★PetCloud is not involved in the negotiations between members or for supervising the transactions that take place between members.................................... ★All Users Agreed and Acknowledged this in our Terms upon joining.................................................. ★We care deeply about both Pets and People and we are always trying to make a positive difference in this industry The Terms which all Users agree to upon signing up or signing in can be found here: https://www.petcloud.com.au/terms-of-service
Contact info
4153, Brisbane, Australia
- 0482 090 481
- support@petcloud.com.au
- www.petcloud.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great experience
Great experience. Everything was done in a professional manner. And when my dates changed it was easy to update and organise partial refund. Will use again.

Reply from PetCloud
Kind helpful pet sitter
Kind, considerate pet sitter. She is reliable and really wanted to make me feel secure in my choice.
Was easy to post a job
Was easy to post a job, the pet sitter we got was great.

Reply from PetCloud
A very trustworthy and responsible…
A very trustworthy and responsible service provided to me and will use and recommend their services in future as well

Reply from PetCloud
PetCloud service excellent
Found an excellent sitter who genuinely liked our two cats. Very reliable and went over and above to spend time playing with them.

Reply from PetCloud
PetCloud is a fantastic place to look for your pet sitter
PetCloud is an easy to use website that puts you in touch with trusted pet sitters. When Melanie looked after our dog Kira she was just fantastic and made our getaway so much easier with peace of mind that Kira was in the best care. I would highly recommend PetCloud to anyone looking for caring people to look after their pet.

Reply from PetCloud
Through PetCloud I found a wonderful…
Through PetCloud I found a wonderful sitter for our cats, birds and other duties. It was extremely easy to use PetCloud and i won't hesitate to use them again in the future. Cathy L

Reply from PetCloud
We found Meredith on pet cloud and are…
We found Meredith on pet cloud and are so happy we did she is amazing.
Her attention to detail regarding our cats routine is outstanding and the daily blogs on how they are doing is a lovely touch.
It is also very apparent that she has a genuine love for felines.
We have Meredith on speed dial for whenever we are away

Reply from PetCloud
Easy to use
Great for finding a responsible and pet-loving carer for the many animals in our backyard. The platform is easy to navigate.

Reply from PetCloud
What a fantastic service
What a fantastic service. Gretel & Natassjha house sat our dog & cat over Christmas & I cannot speak any more highly of them . Great service, easy to arrange . We'll be back
Chris & David - Ormond Vic👌

Reply from PetCloud
PetCloud's service is great
PetCloud's service is great, I have used them a number of times and will do again. I found their web site ok but it can be a bit confusing when you try to make a booking.

Reply from PetCloud
Sitter took excellent care of my little…
Sitter took excellent care of my little dog i was very happy with the service.
She also sent txt messages with updates so I did not have to worry.
Will use the service again.
Thanks

Reply from PetCloud
Very smooth and quality service was…
Very smooth and quality service was very Impressed by the quality of care and how quick I got a response with many carers to choose from thanks

Reply from PetCloud
We hired a pet sitter through this…
We hired a pet sitter through this site. She was was fantastic! Our dogs loved her right from the start. We were more than happy to leave them with her and knew we didn't have to worry about them while we were away. Would definately recommend PetCloud if you are needing your pets cared for.

Reply from PetCloud
I am so glad that this was recommended…
I am so glad that this was recommended to me it’s great service which is safe for my Murphy to use when booking and we found a great dog walker who I highly recommend

Reply from PetCloud
Pet Cloud is easy to use and has great…
Pet Cloud is easy to use and has great sitters. We have a very happy kitty whenever we get home. Would recommend this service.

Reply from PetCloud
Perfect service
Used petcloud for the first time and my chosen sitter couldn’t be more lovely. She has been fabulous with my pets and the looking after the house.

Reply from PetCloud
We have had nothing but great…
We have had nothing but great experiences with our pet sitter Justine

Reply from PetCloud
Peace of mind
It was wonderful to discover a site that I could find safe care for my pet when I went away.

Reply from PetCloud
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