Banner for Pesa
Pesa logo
Visit website

Pesa Reviews 

934
•
TrustScore 4.5 out of 5

4.4

Financial Institution
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 781 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service for being reliable, efficient, and effective, making money transfers simple and worry-free. Many people highlight the app's ease of use and user-friendly platform, ensuring quick and seamless transactions. Reviewers frequently commend the competitive and often superior exchange rates, noting the absence of hidden charges. However, some customers reported difficulties accessing their accounts, citing issues with late or quickly expiring verification codes and frequent password changes. Additionally, a few people experienced significant delays in money transfers, with funds taking several days to arrive or, in some cases, not being delivered at all.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting its speed, reliability, and good... See more

Payment

Customers consistently note ambiguous experiences with payment, with many praising instant, fast, and... See more

User experience

Consumers find the user experience to be largely positive, describing the app as easy to use, reliable, and... See more

Application

Reviewers highlight positive aspects of the app, praising its ease of use, reliability, and efficiency for... See more

Price

Reviewers mention positive feedback about price, with many praising the sensible and excellent exchange... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience using Pesa. The app is easy to use, transfers are convenient, and I really like how simple it is to send money. The service has been reliable for me, and I would definite... See more

Rated 5 out of 5 stars

Pesa is a great company, operationally the company is excellent, in terms of effectiveness they are fantastic, in trustworthy you can rely on them 100%. I have never seen a company that operates so pe... See more

Company replied

Rated 5 out of 5 stars

I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more

Company replied

Company details

  1. Financial Institution

Written by the company

Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.

Contact info

Send money to 60+ countries

Use code TRUSTPESA for cashback on your first transfer. T&Cs Apply!

4.4

Excellent

TrustScore 4.5 out of 5

934 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(934)

760 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look