10/18/26 AWESOME CUSTOMER SERVICE Our order was delivered, per tracking, but I never received it off our porch. I emailed personal creations and they sent me my order again at no charge. I've been... See more
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Review summary
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The memorial stepping stone for our precious fur baby was gifted to us. The picture of him on the stone, as well as his name and the sweet saying below, were so touching. It was the perfect way to alw... See more
Quality products and good prices, especially if you can get them on sale. I do not like that they charge for shipping, especially when I spend a lot of money. I have purchased dozens of ornaments... See more
When I need something for a gift or a personal reason Personal Creation is always there. I am overjoyed how well my last purchase came out. I didn't expect it to be so beautiful.
Company details
Written by the company
Celebrate any occasion with personalized gifts from Personal Creations! Find unique gifts as well as gift ideas for everyone on your list. Personal Creations, your source for personalized gifts and more.
Contact info
6195 Lusk Blvd, CA 92121, San Diego, United States
- wecare@customercare.personalcreations.com
- www.personalcreations.com
4.7
Excellent
97K reviews
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I get family ornaments every year from…
I get family ornaments every year from personal creations. They always come out great!
2 November 2026
Always a good product
Always a good product. Received in a timely manner. Price was great
2 November 2026
Great product but cost of delivery hidden
Great product. However when purchasing I was not aware of a ten dollar shipping fee until I submitted order. Very suspect. I would not have purchased had I known because what was a great deal became no deal.
2 November 2026
Your item was the perfect gift.
Your item was the perfect gift.
Created just as shown. Mailed very fast. Delivered fast. In perfect shape and packaged well.
A 5 - star transaction.
2 November 2026
The quality of the items is wonderful
The quality of the items is wonderful! Delivery is in an acceptable amount of time. Easy appt
1 November 2026
Product was delivered and met all my…
Product was delivered and met all my expectationsl!
2 November 2026
Personalized quilted throw is beautiful
This quilted throw is beautiful. Well made name side is will make a wonderful wedding gift. it arrived earlier than expected .
26 October 2026
beautiful Blanket
25 October 2026
My order looked just as it was…
My order looked just as it was pictured. It arrived in good time and very well wrapped. It was a very good buying experience.
21 October 2026
This was easy
This was easy. Fast. And the blanket is so soft and pretty. I ABSOLUTELY love it. My granddaughters name is very different and this beautiful personalized blanket is amazing. Her name written so many times in many different ways, had my eyes very wet. Every bit of time and money was well worth it.
26 October 2026
The ornaments I purchased were so nice…
The ornaments I purchased were so nice and they arrived in a matter of days.
30 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The cross was broken off the stand . Contacted your team and got little help.
Broken snowglobe
26 October 2026
Reply from Personal Creations
We are sorry to hear that your snow globe arrived broken and appreciate your review. These problems are rare - we do our best to ensure a safe and timely delivery, however, we ultimately rely on couriers such as UPS to ensure each order arrives without any damages. We're always happy to help in these cases - checking into this order, an agent recently connected with you to help provide a resolution to your order. As soon as we hear which option between a refund or a replacement to this item is preferred, we'll gladly ensure it is provided to you without further delay. If you did not receive this response, or if we can help with any questions regarding this, please email us at customercare@personalcreations.com and we'll gladly assist as soon as possible. Thank you!
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