Personal Creations Reviews 

96,984
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 19,133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that these personalized items arrive quickly, look exactly as advertised, and make wonderful gifts for their families. Shoppers consistently describe the online ordering process as exceptionally easy and the overall pricing as very affordable for everyone. However, some people mentioned issues with picture quality, noting that certain items arrived with faded lettering or incorrect photo cropping. A few reviewers also experienced unexpected delivery delays or noted that shipping times felt quite slow overall. Some customers even experienced missing packages or incomplete orders arriving at their homes.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing delight and satisfaction with... See more

Quality

Clients share positive opinions on quality, frequently praising the beautiful craftsmanship, well-made... See more

Order

Reviewers highlight positive aspects of order experience, frequently praising the seamless process to view... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that items arrived quickly... See more

Price

Users describe positive interactions with price, frequently highlighting great overall value and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

10/18/26 AWESOME CUSTOMER SERVICE Our order was delivered, per tracking, but I never received it off our porch. I emailed personal creations and they sent me my order again at no charge. I've been... See more

Rated 5 out of 5 stars

The memorial stepping stone for our precious fur baby was gifted to us. The picture of him on the stone, as well as his name and the sweet saying below, were so touching. It was the perfect way to alw... See more

Rated 5 out of 5 stars

Quality products and good prices, especially if you can get them on sale. I do not like that they charge for shipping, especially when I spend a lot of money. I have purchased dozens of ornaments... See more

Rated 5 out of 5 stars

When I need something for a gift or a personal reason Personal Creation is always there. I am overjoyed how well my last purchase came out. I didn't expect it to be so beautiful.


Company details

  1. Events & Entertainment

Written by the company

Celebrate any occasion with personalized gifts from Personal Creations! Find unique gifts as well as gift ideas for everyone on your list. Personal Creations, your source for personalized gifts and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97K reviews

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Asks customers to review

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4.7

All reviews

(96,984)

17,531 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a Quality Item

I'm never worried when ordering from Personal Creations! Whether it's for family or friend I am confident of the quality. Adding their name makes it look extra special .... Thank you for making it an easy experience.

26 October 2026
Rated 5 out of 5 stars

I HAVE BOUGHT THE SAME STOCKINGS FOR…

I HAVE BOUGHT THE SAME STOCKINGS FOR EVERY MEMBER OF THE FAMILY: NEW SPOUSES, GRANDKIDS, AND FRIENDS WHO ARE FAMILY. WE NOW HAVE 22 STOCKINGS HUNG! THE LAST ORDER HAD A MAJOR GLITCH AND PC TOOK CARE OF IT SOOOOOOO EASY AND QUICKLY.

27 October 2026
Rated 5 out of 5 stars

Website was easy to use

Website was easy to use.
Choices of Christmas stocking designs was excellent and the e product quality was first rate. Quick delivery with good communication tracking thee package up my house.
A choice of fonts and script size would elevate this product.

26 October 2026
Rated 5 out of 5 stars

Very Satisfied!

I am more than pleased with my purchase! Everything I purchased was personalized and is of high quality. My items even arrived 3 days early, very impressed. I will be ordering again in the future.

29 October 2026
Rated 5 out of 5 stars

Product is great quality

Product is great quality! Ordered 2 big heads and they are exactly as i hoped they would turn out! Came right on time and great price too!

28 October 2026
Rated 5 out of 5 stars

Your online store was easy to use

Your online store was easy to use. I love the finished blankets. The quality and softness make them so comfy. My only disappointment was that on one of the blankets, it did not allow me to spell my son-in-law Christopher's name correctly. 😭 I had to settle with it written as Christophr. I could not shorten it to Chris as he NEVER goes by that name. The delivery was smooth and the updates with tracking information was wonderful.

29 October 2026
Rated 5 out of 5 stars

Perfectly Personalized!

Perfectly Personalized!
The new items for personalization are really cool ---wrapping paper and gift bags! Not only do they look great, but the delivery was wicked fast too (without paying extra for speedier delivery).

29 October 2026
Rated 5 out of 5 stars

Excellent purchase

The product, an Afghan with names and wedding date of the married couple, came exactly as described and depicted. I also received it super fast. Excellent purchase!

27 October 2026
Rated 5 out of 5 stars

Beautiful ornaments

The ornaments I ordered are so adorable and of great quality! On time delivery and the velvet bags included for storing each ornament was a wonderful gift. Simply an awesome experience.

22 September 2026
Rated 2 out of 5 stars

The case was splitting at one of the…

The case was splitting at one of the hinges. The packaging was horrible.

1 November 2026
Personal Creations logo

Reply from Personal Creations

We're terribly sorry to hear about the damages to your recent order and appreciate your review. Understanding the importance of every item we send out, we take care to ensure not only a timely delivery, but a safe one. We'd like to check into this, as well as help ensure a resolution is provided to your order. At your convenience, please email us with your order details at customercare@personalcreations.com and we'll gladly assist as soon as possible. We hope to hear from you, soon.

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