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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that items are well-made, durable after washing, and fit comfortably. Many people appreciate the stylish designs and the variety available for different seasons and occasions. The delivery service is frequently highlighted as fast and reliable, with items arriving intact and on time. However, some customers experienced issues with their orders, including receiving incorrect sizes or items. There were also instances where orders were lost in transit or faced significant delays. A few other people also felt that the website process was occasionally confusing or that recommendations for sizing were inaccurate, leading to unusable products.

What people talk about most

Product

Customers consistently note positive experiences with product quality and fit. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, frequently praising the great fit, modern look, and comfort of... See more

Order

Consumers have mixed experiences with ordering. Many reviewers find the online ordering process easy and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast shipping, with... See more

Website

People report ambiguous experiences with the website. Many customers find the website easy to navigate,... See more

Based on these reviews

Rated 5 out of 5 stars

This is my favorite clothing company. The items are made of quality and fit well. The website layout and reliable shipping make it very easy to get exactly what I’m looking for.

Company replied

Rated 5 out of 5 stars

The site is very easy to use. Categorized in a logical way. The site is not cluttered, and is pleasant to use. Checkout is easy and tracking for shipping is simple. The short videos of models... See more

Rated 5 out of 5 stars

Ive bought multiple cloth pieces. Great quality, holds after washing and fast shipping. I also had the wrong item sent once and fixed as soon as I reached out to support!

Company replied

Rated 5 out of 5 stars

Best shirts for the money. Tee, polos, and dress shirts are all great quality, stylish, and comfortable


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

Apparel for the modern man. Timeless men's suits, classic dress shirts, underwear and fragrances, and designer denim. NEW, no iron, Travel Luxe Collection.


Contact info

4.0

Great

TrustScore 4 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outlet Selection

The addition of the outlet site has been great. It is very easy to switch between the main site and sales and the outlet for additional merchandise.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Ordering Experience

I've placed half a dozen orders from the Perry Ellis site and have always had a great experience. Ordering is easy, shipping is fast, and customer service is good. I've found the information on the site always reflects the quality of the items I've ordered.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy Purchase from my Phone

I enjoy how easy it is to view items and purchase them through my phone or desktop computer for Perry Ellis items. They clothing fits great and I enjoy their products.

5 March 2026
Unprompted review
Rated 4 out of 5 stars

The exchange was a little confusing

The exchange was a little confusing. I gave it 4 because the actual website process is a little confusing, but once i interacted with the customer service rep they took care of it 100% to my satisfaction. I would have given it 5 star based on their actual customer service.

27 February 2026
Unprompted review
Rated 3 out of 5 stars

Ordered a charcoal overcoat 3xs

Ordered a charcoal overcoat 3xs. 1st order said in stock. Only to inquire after 2wks that is was out of stock. 2nd order, after 3 inquiries and 20 days found out the shipment was lost in transit by the carrier. 3rd order, …. I hope this time it arrived.
Perry Ellis should bring back their 800 customer service line. Online chat is a waste of time and inefficient.

Ugggg!!!

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience, processed two orders over a period of 2-3 weeks and both were cancelled within 24 hours as you had stock issues.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

PE MEANS PAR EXCELLENCE.

I have been a Perry Ellis customer for more than Two Years and that means I am repeat buyer That means I am
pleased with the quality I wear day in and day out. When
I write to them the replies are super quick and make me
feel at home. For me PE means PAR EXCELLENCE.

18 March 2026
Unprompted review

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