This is the only place I can find that stocks my favourite hair at a reasonable price. I think they offer a very good shopping experience, the prices are similar - if not the same, to the afro hair sh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would really like to give minus zero star if I could, this company do not deserve any star in the first place, I ordered hair and gel since October last year (2023), and we're on the last day in Jan... See more
They don’t contact you back ever tried to cancel an order emailed to ask for it to be and nothing. Then shipped product out 4 days later. Just really bad customer service i ordered wrong product as de... See more
I wouldn't have bothered reviewing your company. but I kept getting reminders. I did not receive anything from Perry Barr Cosmetics. I ordered two eyeshadow palettes and was kept waiting for several... See more
Company details
Written by the company
We are Afro and European Hair Care Specialists, home to 100+ Brands.
Contact info
274 Wellington Road, B20 2QL, Birmingham, United Kingdom
- 01213314906
- info@perrybarrcosmetics.com
- www.perrybarrcosmetics.com
3.2
Average
668 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible website/company
Horrible website/company, order not delivered, they never respond to emails, please please pleaseeeeee avoid this company or websites at all cost. I am still fighting via my bank to get a full refund.
2 July 2023
I really appreciate the quick delivery…
I really appreciate the quick delivery couple with the good quality of the product, it was awesome, expect more purchase from me anytime soon, thanks
3 July 2023
You didn’t have it stock but still…
You didn’t have it stock but still advertised it on your site. Still waiting for my refund
4 July 2023
Products not in stock
2 July 2023
Great service
2 July 2023
I ordered and paid for 12 organic hair…
I ordered and paid for 12 organic hair booster products and received only 4.
Order number: PBHC9080
Please provide a refund or send the remaining products.
I emailed you 3 times with no response
25 June 2023
Do not use this company!
Placed order and had to follow up a week later as no further communication from them re shipping. I was told they didn't have my item in stock but they did have a small version which I did not want, so I asked for the order to be cancelled. I emailed to confirm the cancellation and now 4 days later, again, no communication and still no refund...... Not a legitimate company!
11 June 2023
Waited ages and was given the wrong item
6 June 2023
Online shop is a scam avoid and shop…
Online shop is a scam avoid and shop elsewhere. They take your money and do not send the items they also do not refund avoid and shop at another business that is actually legit and not just trying to screw people over and take their money
8 June 2023
Unprompted review
Life’s surprises
This company are really on the ball ,before I could turn round the product I ordered on likewas in my post box!!
Now there’s a surprise.
2 June 2023
Fast shipping
Was expecting the delivery to come after a few days but was shocked it came earlier than I though
2 June 2023
Excellent service
Purchase and delivery turnaround time is great 👍.
Products are authentic and original
29 May 2023
I didn't receive my package and its…
I didn't receive my package and its been 2 weeks I would like to get a refund please I will like to order from here again but I didn't receive what I bought
19 May 2023
I used to use this product some years…
I used to use this product some years ago. I have not bothered about it for some considerable time and I looked for it on line and hey presto there it was.
2 May 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.