Permits2Work Reviews 

399
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach throughout the entire process. Many highlight the exceptional service, noting that the team made complex applications smooth, efficient, and stress-free. Reviewers frequently mention quick response times and clear communication, which provided peace of mind and kept them well-informed at every stage. The overall user experience is described as seamless and straightforward, with many recommending the service for its efficiency and attention to detail. However, some reviewers were not happy with the lack of assistance and explanation regarding appeals, leading to dissatisfaction with the company's support when issues arose.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Response time

Consumers consistently express satisfaction with the responsiveness of the service, highlighting timely and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism,... See more

User experience

Customers had positive experiences with user experience, consistently describing the process as smooth, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communicatio... See more

Rated 5 out of 5 stars

If they were a hotel they would be amongst the best, Ritz & Savoy! Five-star service from start to finish. Byron was our consultant, and his expertise and support were exceptional. He was always av... See more

Rated 5 out of 5 stars

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in grea... See more

Rated 5 out of 5 stars

I would like to thank Henry Paterson and Jessica Walsh for their brilliant handling of my Skilled Worker application. They have helped me fill out and submit my application. Moreover, Permits2Work got... See more


Company details

  1. Legal Services & Government

Written by the company

A leading UK immigration specialist providing private and corporate clients with professional advice and legal support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

399 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(399)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. I got my visa smoothly without a hassle. The team was very professional, kept me updated throughout the process, and answered all my questions clearly. I would definitely recommend their service to anyone looking for a stress-free experience.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Spouse Visa

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in great detail. We would like to thank you for the excellent work you did on our behalf. You were thorough, persistent and transparent throughout the process. We both agree that we had the best lawyer to submit our case and that we would all agree it was a somewhat complex case.
Thank you again for enabling us to live our lives together. Chimezie and Tracy Wosanma.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Byron was really supportive, always ready to help, and quick to reply to my inquiries when I had to update my Skilled Worker visa due to changing employers. Thanks so much!

15 September 2025
Unprompted review
Rated 5 out of 5 stars

I wanted to extend my sincere thanks…

I wanted to extend my sincere thanks for the outstanding support you provided throughout my Skilled Worker Visa application process. Your prompt responses, clear guidance, and attention to detail made a significant difference and helped ease what could have been a stressful experience.

I truly appreciate your professionalism and dedication, and I’m grateful for how smoothly everything was handled.

Please feel free to let me know if there’s any feedback or testimonial I can provide to support your work.

Warm regards,
Gourab Guha

4 September 2025
Unprompted review
Rated 5 out of 5 stars

High level of professionalism.

The caseworkers (Jessica & Steven) that handled my skilled worker visa application were professional and attentive to little details. They answered all my inquiries, and the whole process was butter-smooth.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Tier 2 Skilled Worker Visa Application

I was very satisfied with the services and support I received throughout my application process. Steven and Jessica were absolute superstars, ensuring I remained informed and guiding me accordingly. They made the application process smooth and liaised very well with all parties involved.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID trusted them on their…

AVOID AVOID AVOID trusted them on their words that they knew what they were doing and had knowledge of doing spouse visa did what they told us and paid them used this company such a scam they did not over look a mistake on a wage slip typing error and then caused the visa to fail not sure why they did not help to their utmost best not sure where the 5 star reviews come from maybe fake or experience from destroying a married couple life that were supposed to be together

they did not bother to help or explain the appeal when it came to it all I know this company has taken thousands of pounds none refunded no help further at all had to beg for help disgrace of a company

19 August 2024
Unprompted review
Rated 5 out of 5 stars

First used Permits2 Work back in 2022

First used Permits2 Work back in 2022, I was impressed with the level of professionalism and accuracy which enabled me to get a decision from the Home Office very fast. Fast forward, I used the same team in 2025, and the level of service was beyond exceptional, and because I went for a priority service, the decision for my work visa from the Home Office this time was delivered the following day.
Will always use the same team, and I advise anyone seeking high quality services to use Permits 2 Work.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support and smooth visa process

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communication was always clear and timely, and all our questions were answered with care. We highly recommend their services – 5 stars from us!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Support and ease

It was great to have my application submitted and supported by Jessica Walsh and Steven Williams. They were thorough professionals and helped answer each and every single query I had regarding my application and going above and beyond to help me out. Applause to these guys and the wider team.

28 July 2025
Unprompted review

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