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PerfectGift.com Reviews 1,171

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 708 reviews, reviewers had a great experience with this company. Customers frequently praise the product, especially the personalized gift cards, and find the ordering process straightforward and efficient. Many highlight the exceptional staff, noting their helpfulness, communication, and supportive approach, which makes the user experience very positive. The customer service is consistently described as incredible, with prompt and effective assistance. However, some people were dissatisfied with certain aspects of the user experience, such as difficulties with photo uploads, issues with the website not saving items in the cart, or challenges with editing orders. A few customers also mentioned problems with reordering or accessing past orders, and some experienced frustration with the chat assistance.

What people talk about most

Product

Customers had positive experiences with the product, especially praising the personalization options for gift... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and quick, with some... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness,... See more

User experience

People report positive experiences with user experience, finding the platform user-friendly and easy to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering our monthly rewards gift cards from your company has been great cutting time out from having to leave the office to do so and to do multiple transactions at a big box retailer. The only reas... See more

Company replied

Rated 4 out of 5 stars

I sent two valentine visa cards. With the fifst card my paymentlnformation went through immediately The next card that I attempted to send, ws rejected when I used te same card. I was asked to use... See more

Company replied

Rated 5 out of 5 stars

Working with Jenny Schutt has been an absolute pleasure! She helped us get our Horsetooth Heating, Air & Plumbing branded gift card shop set up, and the process couldn’t have gone more smoothly. She w... See more

Company replied

Rated 5 out of 5 stars

Our company has really loved working with Rebecca Crawford at PerfectGift.com! We organize field trips for schools, and we often need to order 100s of credit cards for the students to use at food hal... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Gift Shop
  3. Online Marketplace

About PerfectGift.com

Written by the company

PerfectGift.com is where you find The Perfect Gift, Every Time. Whether it’s for family, friends, or business. 

You can customize both our physical and digital Visa gift cards. Upload a photo or logo, add a personal message, or choose a stylish pre-design that makes every card personalized.  Our gift card personalization is thoughtful and unique, just like a Perfect Gift should be.

We partner with top national and local brands. Need breakfast, pet supplies, a spa day, or furniture? We have you covered with fast, personalized, easy-to-send digital gift cards from hundreds of brands.

With our PerfectGift+ product, recipients get to choose their preferred way to use their gift. They can activate the gift to their personal debit or credit card, use it as an eGift, or cash out. 

Looking for employee gifts or corporate rewards that feel special? We handle bulk orders with ease. We offer same-day printing and shipping, plus customization at scale, whether you're sending 5 or 5,000 cards. 

Whether you're sending a single “thank you” or running a rewards program, PerfectGift.com makes it easy to spark smiles for your special recipients.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

digital gift cards

i often use perfectgift for digital gift cards and i have not been disappointed yet...!!!
thank you.

29 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for choosing PerfectGift for digital gift cards! We appreciate you as a customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great personalized Gift

Great personalized Gift! Everyone loves a gift card but they always seem a bit impersonal. Well this was totally the opposite! A gift card personalized with your photo and name!

6 March 2026
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Reply from PerfectGift.com

Thanks! Glad our customized gift cards could make your gifts personal! A gift card with a picture is also a great keepsake.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Amazing Service!

Great company to work with. Evan is on top of everything. Thank you for the amazing service!

8 April 2026
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Reply from PerfectGift.com

Thank you for the review and so glad you get to work with Evan! He's amazing! Appreciate you choosing PerfectGift for your company's gift card needs!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

This was a fraud charge

This was a fraud charge. I DID NOT place this order. Close any account information now!

28 April 2026
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Reply from PerfectGift.com

Hi Debbie. We are sorry to hear about this situation. Our support and Fraud team has contacted you to advise on the next steps and the appropriate process to deal with fraudulent transactions. Please feel free to reply to the emails if you have any questions.
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

What makes PerfectGift the RIGHT place to shop?

As a non-profit corporation looking to recognize, honor and reward our valuable and helpful volunteers, PerfectGift.com was the perfect choice for us to use during Volunteer Appreciation Month because it encourages those being honored to select their own gift from the many available gifts offered by the gift site. EVERYONE found something they REALLY liked!

27 April 2026
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Reply from PerfectGift.com

Thank you for sharing and recognizing your Volunteers with gift cards that made them smile - and us too! Thank you for your review and order!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I already wrote a review...great for…

I already wrote a review...great for special occasions.

22 April 2026
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Reply from PerfectGift.com

Thank you for your gift card order! We look forward to helping you gift for special occasions in the future!
- Tiffany R. (Dir. Consumer Experience)

Rated 4 out of 5 stars

This was easy to.order and came SUPER…

This was easy to.order and came SUPER QUICK......I ordered a second one but this one I am having issues with

18 April 2026
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Reply from PerfectGift.com

Glad to hear your digital gift card was delivered quickly. If you are still having issues, please reach out at support@perfectgift.com. We are always here to help.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I love unique gifts and the…

I love unique gifts and the personalized card turned out beautiful!

21 April 2026
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Reply from PerfectGift.com

Love that you were able to create personalized gift cards! We look forward to serving you for your future unique gift needs!
- Tiffany R. (Dir. Consumer Experience)

Rated 4 out of 5 stars

I didn’t get my 20% discount

I didn’t get my 20% discount

It is what it is

25 April 2026
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Reply from PerfectGift.com

Hi. Please can you send us an email confirming the order number you are referring to. We will gladly look into this request for you. support@perfectgift.com
Russell D (Dir Customer Service)

Rated 4 out of 5 stars

What a fabulous way to customize plain…

What a fabulous way to customize plain old gift cards! The only thing I did not like was that each gift card comes with its own customized greeting card. Which is great if you need a greeting card, but I didn’t, and there was no option to decline.

22 April 2026
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Reply from PerfectGift.com

Thank you for customizing gift cards with PerfectGift! Personalized gift cards are fun to give and receive! And appreciate the feedback about the greeting card, which I have shared internally.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

The text message option is extremely…

The text message option is extremely convenient and the transfer is quick and the ability to add the gift card to the Google wallet is amazing

19 April 2026
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Reply from PerfectGift.com

Glad you could take advantage of texting a digital gift card! Thank you for your review and being a PerfectGift customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I ordered a personalized visa gift card…for my granddaughter

I ordered a personalized visa gift card for my granddaughter, she not only loved seeing her picture on the Visa card so did her friends and family. That’s why I decided to add more to my birthday visa list, such a great gift idea.

24 April 2026
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Reply from PerfectGift.com

So glad to hear the personalized Visa gift card you sent your granddaughter was a win with her - and her friends! You are clearly a cool grandma! Thanks for your review.
- Tiffany R. (Dir. Consumer Experience)

Rated 2 out of 5 stars

Two orders were cancelled and I am…

Two orders were cancelled and I am trying to find out why they were. The Credit card was fine that I used

24 April 2026
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Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

Easy process

24 April 2026
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Reply from PerfectGift.com

Thanks for sharing! Glad the PerfectGift gift card process was easy!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Cards all declined

Visa gift cards given to me were all declined. An embarrssing and dificult time at the restaurant.

17 February 2026
Unprompted review
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Reply from PerfectGift.com

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. A card decline is never the experience we want for our customers, and we take this seriously.

Please reach out to us at support@perfectgift.com so we can investigate immediately and provide personalized guidance. As a helpful note, many tipping-based establishments apply a 20% pre-authorization on transactions, which can sometimes cause unexpected declines — our team can explain exactly how this may apply to your situation.

Russell | Director of Customer Service

Rated 5 out of 5 stars

eCards were received quickly and were…

eCards were received quickly and were able to be used right away!

22 April 2026
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Reply from PerfectGift.com

Glad to hear your digital gift cards arrived quickly and were put to good use! Thank you for your review and being a PerfectGift customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great service

Great service

22 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for the feedback! Serving our customers is a delight!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great service

Quick, reliable service!

22 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for the review and so glad we could service your gift card needs!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Perfect Gift is a wonderful idea for special occasions

The fact that I could design my own credit card was wonderful. Great for events such as birthdays and anniversaries. Very easy to order online. I recommend Perfect Gift for special occasions.

10 April 2026
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Reply from PerfectGift.com

Thank you for using PerfectGift and recommending us! Personalized gift cards are great keepsakes!
- Tiffany R. (Dir. Consumer Experience)

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