We always go straight to Suzy when booking our holidays. Suzy is so lovely and friendly, listens to what we are looking for and also gives us her honest opinion to what suits our needs. Always at hand... See more
Company replied
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Review summary
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Absolutely amazing customer service from Matt at Perfect getaways. From the first conversation till the day we got off the cruise, we had great communication. The price we paid was so much cheaper t... See more
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We were walmly welcomed, our dates and restrictions were carefully considered and many options were shown to us. In little over an hour, our holiday was booked, travel money sorted and a taxi company... See more
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Bethany was very pleasant and helpful. She arranged our flights & hotels promptly and efficiently. We will be more than happy to contact Bethany again for our next and future holiday requirements. And... See more
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Company details
Written by the company
Your Holiday Starts Here — and we take that seriously. Perfect Getaways is a fully independent travel agency, founded in 2017 and proudly rated Excellent on Trustpilot with over 4,600 five-star reviews. We're ABTA and ATOL protected, so every booking comes with complete peace of mind. You'll find our nine stores across Little Sutton, Neston, Birkenhead, Liverpool, St Helens, Widnes, Kirkby, Bebington and the Isle of Man — and they're not your average travel shops. Pop in and you'll be treated to a complimentary bar, children's cinema, sweet shop, games consoles and big screens, all in a relaxed, friendly environment. Plus we have our Head Office with our Partnerships department and Golf Breaks department in Eastham. Booking a holiday should feel like the start of one. Our travel experts create personalised itineraries of every kind: sun and beach, cruise, long haul, city breaks, weddings and honeymoons, solo travel, group bookings, UK breaks, winter sun, ski, golf breaks and more. Whether you know exactly what you want or need a little inspiration, challenge us with your next booking — our customers regularly tell us we find deals they couldn't find anywhere else, and our exclusive offers are available to everyone. We plan your holiday the way that suits you: in store, over the phone, by email, WhatsApp or live chat. And with in-store travel money now available too, we can sort your getaway from first quote to final currency. Pop into one of our interactive stores and let us make your travel dreams a reality.
Your holiday starts here...
Written by the company
- Pop into our interactive travel stores!
- Our customers are treated to a complimentary bar, children's cinema, sweet shop, games consoles and large TV screens in a relaxed and friendly environment. Our dedicated team of travel experts deliver outstanding customer service and work tirelessly to deliver the best deals, tailored to your specific needs.
Fully financially protected
We are ABTA & ATOL protected
Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. ATOL provides financial security when you book a package holiday with a UK travel company.
Contact info
20 The Cross,, CH64 9UB, Neston, United Kingdom
- 0333 555 2223
- yourholidaystarts@perfectgetaways.co.uk
- www.perfectgetaways.co.uk
Discover your next perfect getaway
5.0
Excellent
5K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Jack was extremely helpful in booking…
Jack was extremely helpful in booking the holiday we had found for next year.
4 September 2026
Reply from Perfect Getaways
Thank you for your 5* review and we hope you have a great holiday
Amazing from start to finish
Amazing from start to finish. Amy and Dan can’t help you enough. Gave them a brief of what we were looking for. They achieved and surpassed our expectations. Great deal for a great price. Will use going forward for anything we can.
4 September 2026
Reply from Perfect Getaways
Thanks for your lovely comments about Amy and Dan. We hope you have a great holiday
Looking forward to our holiday booked…
Looking forward to our holiday booked with the lovely Sophie and the wonderful team at Perfect Getaways. They couldn’t do enough to help with the choice. Thank you
26 August 2026
Reply from Perfect Getaways
Thank you. We hope you have a great time.
Lucy was an absolute super star today
Lucy was an absolute super star today. Sorting me a holiday after one I’d booked myself fell through. She went above and beyond with her customer service and knowledge.
Thank you xx
4 September 2026
Unprompted review
Reply from Perfect Getaways
Thank you for your lovely comments about Lucy. We hope you have a great holiday.
Reply from Perfect Getaways
Thank you June
Jack was excellent
Jack was excellent, he delivered everything that we wanted in our search for this holiday. He put us at ease with his professionalism and knowledge. We came away with confidence that we have got the best service
3 September 2026
Unprompted review
Reply from Perfect Getaways
Thanks for your lovely comments about Jack
As always when I visit Perfect holidays…
As always when I visit Perfect holidays in St Helens the staff are always very pleasant and helpful. Joanne goes out of her way to help as did Gemma today. I have recommended the shop to many people and will continue to book my future holidays with them. Mrs Treena Gannon.
3 September 2026
Unprompted review
Reply from Perfect Getaways
Thank you for your lovely comments about our St Helens store
I walked I and got service right away
I walked I and got service right away
Very friendly answers all my requests and fully booked in minutes and everything explained in person on a paper booking
Great service
26 August 2026
Reply from Perfect Getaways
Thank you for your lovely 5* review
Few times booking with these guys now
Few times booking with these guys now, they couldn’t be more helpful and accommodating if they tried. Very responsive to messages etc. Totally recommend
2 September 2026
Reply from Perfect Getaways
Thank you Anita. We really appreciate your review.
Reply from Perfect Getaways
Thank you
Excellent service very helpful always…
Excellent service very helpful always use perfect getaways to book are holidays
25 August 2026
Reply from Perfect Getaways
Ah thank you for your lovely review
Staff are always welcoming and helpful
Staff are always welcoming and helpful, and can generally get a little off the advertised brochure price .
25 August 2026
Reply from Perfect Getaways
Thank you for your review
Reply from Perfect Getaways
Thank you for your 5* review
Staff are all very pleasant
Staff are all very pleasant, patient and helpful. You are always made welcome and that's why you go back again to book your next holiday
24 August 2026
Reply from Perfect Getaways
Thank you Barbara
Ellie was amazing as usual nothing is…
Ellie was amazing as usual nothing is to much very pleasant and helpful just love perfect getaways
27 August 2026
Reply from Perfect Getaways
Thank you for your lovely comments about Ellie
Best company to deal with used for…
Best company to deal with used for years wouldn't use anyone else x suzy goes above and beyond to help .
1 June 2026
Reply from Perfect Getaways
Thank you Elaine we really appreciate it
Always great service and advice here.
Always great service and advice here.
Another holiday booked with Ellie, she's a great asset to the company
29 August 2026
Reply from Perfect Getaways
Thank you Mark
Thank you jack for finding me a nice…
Thank you jack for finding me a nice holiday for my 65 birthday well done
20 August 2026
Reply from Perfect Getaways
Thank you for your review Joan and for booking your holiday with us
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