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PERCKO Reviews 4,343

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I hurt both my sacro iliac joints after a fall about six weeks ago. The vest supports my spine and gives me confidence to do my usual activities. I am also on painkillers. The pain is getting better... See more

Rated 1 out of 5 stars

I bought the top and LyneHome wrap. The top was way too small. Contacted Percko on 5 January 2026 for return instructions and received instructions in French!!!!!!!. Sent parcel back via royal mails... See more

Company replied

Rated 5 out of 5 stars

Was sceptical but after years of back pain I took the risk and bought a vest . Despite being difficult to get off I'm really impressed with it so far . I've been wearing it for just over a week now an... See more

Rated 5 out of 5 stars

Still waiting for a refund...send back the shirts 16/03/2023...193.50€ gone, and no answer from customer service... ---UPDATE---SOLVED After my review on Trustpilot, i received an email from Oliver... See more

Company replied

Company details

  1. Bed Shop

About PERCKO

Written by the company

🇫🇷 PERCKO est LE spécialiste du dos
Marque française basée à Paris, nous sommes composés d'une équipe de passionnés, tous animés par la volonté de vous permettre de revivre pleinement au quotidien.
PERCKO ne cesse d'innover pour proposer des solutions simples d'utilisation au quotidien. Son objectif a toujours été de développer des solutions de haute qualité qui offrent un soulagement à court terme et des avantages à long terme.

☀️Satisfait ou remboursé
Vous disposez de 100 jours pour tester notre literie PERCKO et de 30 jours pour essayer nos produits textiles. Si vous n'êtes pas satisfait, n'hésitez pas à le renvoyer pour un remboursement.

🚚 Livraison gratuite
PERCKO vous offre les frais de port sur tous les produits, pour toute livraison en France métropolitaine. Elle s'effectue en 2 à 10 jours ouvrés en fonction du produit. Tous les produits sont expédiés séparément.

💳 Paiement en plusieurs fois
Vous avez la possibilité de payer en 2 fois, 3 fois ou 4 fois sans frais ou en financement en 10 fois avec notre partenaire Alma.

Découvrir le T-shirt PERCKO

Découvrir les matelas PERCKO

Découvrir la chaise PERCKO

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Since 2014, PERCKO’s mission is to develop innovative yet simple solutions to help people embrace their everyday activities without the apprehension caused by back pain.

Inspired by the back pain his father experienced as a dentist from hunching over his patients, Alexis Ucko, founded PERCKO together with Quentin Perraudeau. As two engineers they wanted to work with health professionals including Osteopaths, Physiotherapists, Doctors in Biomechanics, to find a simple and effective solution to reduce spinal pain (neck pain, back pain, low back pain) by stimulating a dynamic posture. They developed a tech-embedded T-shirt: A system of patented tensors are positioned strategically on the upper body for a double action, on the shoulders to open the chest and on the lower back to align the spine and the pelvis. The T-shirt stimulates the muscles for an active and dynamic posture, it also reduces slouched postures. Consequently, the strengthening of the core muscled leads to long-term back health Improvements and back pain relief.
Having formed partnerships with textile innovation specialists and an osteopathic clinic, PERCKO developed a discreet undershirt made from a high-quality breathable, and thin fabric. This differs from systems that were overly complex or restricting, frequently offering short-term pain relief but causing muscle atrophy in the long term. The bestselling textile range is now registered as a medical device. This includes: the everyday underwear, the sports T-shirt, and the vest for manual activities.

The efficacy of the solutions has been proven by six studies on 4,400 subjects. The satisfaction rate from users is 86%, with 72,6% highlighting less pain. PERCKO is now trusted by over 2,000 companies worldwide to support the wellbeing of their employees. To maximise the efficacy, PERCKO recommend discussing the usage of their products with physical therapists for personalised support and as such have received praise and acknowledgement from numerous health care professionals.

Votre avis est important pour nous ✍️

Written by the company

Nous restons à votre disposition
Nous nous engageons à examiner attentivement chacune de vos demandes et à y répondre avec une solution adaptée dans les meilleurs délais.

Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Still waiting for a refund...SOLVED!!!

Still waiting for a refund...send back the shirts 16/03/2023...193.50€ gone, and no answer from customer service...
---UPDATE---SOLVED
After my review on Trustpilot, i received an email from Oliver BARHAM, UK Marketing Manager, who helped me solving this question, and get the refund. Thank you Oliver!!!

16 March 2023
Unprompted review
PERCKO logo

Reply from PERCKO

Good afternoon Victor,

Happy to have helped!

Have a great day,
Oliver

Rated 5 out of 5 stars

Was sceptical but after years of back…

Was sceptical but after years of back pain I took the risk and bought a vest . Despite being difficult to get off I'm really impressed with it so far . I've been wearing it for just over a week now and have definitely noticed my pain has eased, it's not disappeared totally yet but certainly noticed a real improvement , worth the money in my opinion

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Relief at last.

After many years of continual back pain my Percko vest has put an end to it, I am in my 70s so no one is too old to try one of these products!

17 March 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Service

I also have had a problem with this company. I ordered a vest using their online tool to decide what size you need by putting in your height and bust size. I duly received the item, but it did not fit. Rather than the tensor sitting under the best, it cut into my bust. I duly returned it the following day, asking for the next size up, but this company do not reply to emails or answer the phone. If they do not respond by this time tomorrow, I will have to get my bank to do a Chargeback. Royal Mail duly returned the item to them, so there is no excuse for them not to respond to me and either send out the correct size or a refund. Terrible customer service and they should be ashamed. Buyer beware!!!!

1 March 2023
Unprompted review
PERCKO logo

Reply from PERCKO

Good afternoon Mrs. Henry,

Thank you for flagging this, I have reached out to our Customer Care Team to look into your issue as a priority. This falls below our standard of service and will be looked into with the attention it warrants.

Have a good day in the meantime,
Team PERCKO

Rated 5 out of 5 stars

I'm so pleased

Very pleased with my purchase. Had a small issue that was resolved quickly. Would certainly recommend this produce

18 August 2022
Unprompted review
PERCKO logo

Reply from PERCKO

Great to hear Sylvia!

Team PERCKO

Rated 5 out of 5 stars

Excellent service

Excellent service. First item was incorrect, easily returned & replaced immediately on receipt.

16 August 2022
Unprompted review
PERCKO logo

Reply from PERCKO

Our Customer Care team was happy to have helped.

Have a lovely day,
Team PERCKO

Rated 5 out of 5 stars

Absolute amazing would definitely…

Absolute amazing would definitely recommend to anyone with lower back pain and to be fare it's a small price to pay that really does work I'm a 60 year old man that still works and this has helped me tremendously with my working day 👍👍

13 August 2022
Unprompted review
PERCKO logo

Reply from PERCKO

Could not be happier to have been able to help you, Keith.

Have a wonderful day,
Team PERCKO

Rated 5 out of 5 stars

Excellent product

Very pleased with my purchase. I bought the everyday vest in both colours. It took a few days to get used to wearing but it is already making a big difference to my posture, and my previously constant back pain is rapidly decreasing. I would certainly recommend. Thank you Perko.

5 July 2022
Unprompted review
PERCKO logo

Reply from PERCKO

This put a big smile on our faces, thanks!

Team PERCKO

Rated 2 out of 5 stars

Was really hopeful when I bought this…

Was really hopeful when I bought this product that it would help my posture. Unfortunately these vests are not suitable for women with breasts, probably C cup and over. The band just sits in the wrong place and not against the rib cage! I had to return the first vest as there are 2 ways to calculate your size! So beware there too. Which one is the correct way??? Returns ARE NOT FREE and my first attempt to return it wasn’t accepted at the end point and it came back to me. I then had to pay for postage, with tracking, again. When I eventually received the exchange it fit well……….minus the breast area where the band is just sat in the middle of my boobs and so has no way of working correctly. Spoke to customer services, who do respond within a day or so, about the poor fit and that they need to redesign for ladies with larger breasts and I just got a standard ‘copy and paste’ response back. Decided to cut my losses and not return again as I’d already spent more money on postage/returns. Really disappointed with this product and have to say it’s a total total waste of money if you are a lady with boobs that are larger than an A to C cup.

3 July 2022
Unprompted review
PERCKO logo

Reply from PERCKO

Good morning Diane,

I'm sorry that our product wasn't the right fit for you. As the business grows we continually try to provide a broader range of sizes for our customers. As for your issues with returning your item, we will do our best to solve that for you. I have spoken to our Customer Care team who are aware of the problem and should be in contact to get it sorted ASAP.

In the meantime have a lovely day,
Team PERCKO

Rated 5 out of 5 stars

I do not have any backaches any more

I do not have any backaches any more. When the PERCKO shirt is pulled down there is feeling at the bottom of the back similar to that of a heat patch being applied.

13 June 2022
Unprompted review
PERCKO logo

Reply from PERCKO

Thanks a lot for letting us know!

Team PERCKO

Rated 5 out of 5 stars

Back pain suffered for years now lam…

Back pain suffered for years now lam well pleased with this vest tried many other things but this is the best no pain when wearing it at all even helps when sitting

25 May 2022
Unprompted review
PERCKO logo

Reply from PERCKO

Always wonderful to hear that we've helped with long-term issues. Thanks a lot for your review!

Team PERCKO

Rated 1 out of 5 stars

I ordered this vest last month tried it…

I ordered this vest last month tried it on yesterday, no way was it going to fit. I’ve tried to get hold of them but NO phone number. I’ve tried to fill in the form but it will not let me. I’ve tried sending an email but have had no reply. This is disgraceful especially after spending almost £100 pounds. Not good business.

27 April 2022
Unprompted review
PERCKO logo

Reply from PERCKO

Good morning Barbara,

We are really sorry to hear about your experience, it clearly falls short of the standard we set ourselves here at PERCKO. Your details have been forwarded to the Customer Care Team to deal with as a priority.

Thanks for your patience,
Team PERCKO

Rated 5 out of 5 stars

A fantastic product

A fantastic product. The first time I wore it was for 5 hours and I was still feeling the beneficial effect of it a week later without having worn it since that first occasion.

I was quite aware having taken the shirt off, I was standing more upright.

It's a bit of a tricky shirt to put on, and no doubt you will find your own way of doing it; removing it is also a little tricky, but just do the reverse of the way you put it on.

And the clasps are a bit fiddly too, but I guess that's a necessary side effect of trying to produce fastenings that are very thin. But it does work, it's a very thin shirt.

Just be careful not to wear it too long on the first few occasions as your muscles will get tired and ache.

It is expensive, but do I think it is worth it? Yes. Definitely.

10 April 2022
Unprompted review
PERCKO logo

Reply from PERCKO

What a fantastic review to read on a Friday afternoon, David. Thanks for taking the time to write it. We are so glad to have been able to help!

Have a lovely weekend,
Team PERCKO

Rated 4 out of 5 stars

I received my Lyne Up but can't get it…

I received my Lyne Up but can't get it to fit properly nor can I make the long bits of material fit to
Each other and stay connected - clips on each side donit hold. I have tried every which way to
Contact customer services
to speak to someone but of course no contact number. Have spent almost £100 but no one wants to
Help you over the phone. I can't send a message because, although having put in the invoice number as requested the form says I haven't inserted it so can't send message. Sadly this seems to
Be the only way I might get a response. I hope I hear back but thus far not impressed with customer service.

4 April 2022
Unprompted review
PERCKO logo

Reply from PERCKO

Good morning Christine,

I understand your frustration and apologise for the trouble you've gone through trying to get in touch with us. This indeed sounds like a size issue which our Customer Car Team would be more than happy to help you with.

I've asked for more information so we can reach out and sort this as soon as possible.

Thanks,
Team PERCKO

Rated 5 out of 5 stars

Cannot believe how much it has helped me …

I never thought that I would ever have been able to get relief from a fractured vertebrae but I now am able to do the things I did before. It's a miracle for me. Thank you

3 April 2022
Unprompted review
PERCKO logo

Reply from PERCKO

Thanks for letting us know Jennifer!

Have a lovely weekend,
Team PERCKO

Rated 1 out of 5 stars

Where is my refund ?

The product wasn't for me , I returned and asked for a refund, on the 3/3/22 I was told my money would be refunded in 3 to 4 days I am still waiting!!
Very poor customer care.

31 March 2022
Unprompted review
PERCKO logo

Reply from PERCKO

Good morning,

We have requested some additional information from you so we can look into this as a priority.

Looking forward to hearing back,
Team PERCKO

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