Amazing quality beads. Next day delivery, well packaged. I couldn’t believe it until my postman came today with my parcel. Absolutely perfect for the project I’m working on, lots of different colo... See more
Company replied
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Amazing quality beads. Next day delivery, well packaged. I couldn’t believe it until my postman came today with my parcel. Absolutely perfect for the project I’m working on, lots of different colo... See more
Company replied
Customer service is incredibly poor. It’s a shame as the items I received were decent in pricing. I did receive some incorrect items and when trying to resolve, customer service was incredibly slow an... See more
Easy clear ordering, safe payment options, address & contact details clearly given. Excellent items, a wide choice of products. Love their very cute hand made glass charms, exclusive, never seen else... See more
Company replied
Peppy beads are such an incredible online shop for all things jewellery making !! Service is prompt and also personal where necessary if I need to ask a question about a product. Delivery has never... See more
Company replied
Welcome to Peppy Beads, your go-to source for high-quality beading and jewelry supplies! As a family-owned and operated business, we are committed to providing our customers with the very best products and services. Founded in 2005 by the SERT family, Peppy Beads has grown into a leading provider of top-notch beading and jewelry supplies. What sets us apart from the rest? It's our commitment to quality, affordability, and exceptional customer service. We take quality seriously at Peppy Beads. We understand that our customers want products that are built to last, which is why we go above and beyond to ensure that our products meet the highest standards of quality. We source our materials from reputable suppliers, use skilled artisans to create our products, and perform rigorous quality control checks before anything is shipped to our customers. We also believe that our products should be affordable without sacrificing quality. We offer competitive prices, bulk discounts, and constantly search for ways to lower our overhead costs so we can pass the savings onto you. At Peppy Beads, customer satisfaction is our top priority. We believe that our customers are like family, and we treat them as such. We provide easy returns, fast and free shipping, and personalized service to ensure that every customer has a positive experience with us. Whether you have a question about a product or need help placing an order, we are always here to assist you. So, whether you're a seasoned beader or just starting out, Peppy Beads has everything you need to create beautiful, one-of-a-kind pieces. Thank you for choosing Peppy Beads for all of your beading and jewelry supply needs!
1C-1D Gordon House-Church Square, PO19 7BD, Chichester, United Kingdom
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Excellent range of products not found at other bead suppliers, especially gold plate.
I love shopping here and wouldn't hesitate to recommend them.

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Gorgeous Products, great communication and super fast delivery

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Brilliantly easy to use web site jam packed with fab priced goodies. Delivery was exceptionally fast making the whole process absolutely straight forward

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prompt delivery and good quality products, will order again very soon.

Reply from Peppy Beads
I love buying beads from peppy beads because of the good quality of the beads, the large selection, and the good service. My only probkem is the delivey fees, but you can't have it all, can you.

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I received my order at lightning speed. It was well packaged and the beads I ordered were excellent quality!

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I ordered a couple of initial charms. They arrived very quickly and were beautiful.

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good quality products sold... quick delivery !! very pleased with them :)

Reply from Peppy Beads
Always lovely beads and extremely quick delivery. Keep coming back to this shop as they are amazing

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Excelente service.. They're available for resolving any problems o answer some question I have.. thanks 😊

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Fast and efficient service, have used many a time and never disappointed by purchases or postage.

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Always very good, efficient, friendly service.
The best and most varied beading products in the UK.

Reply from Peppy Beads
My order got lost, they responded very late with the note that they have filled a claim. After that, I never heard from them. They do not respond to all the emails I have send them. Still no new order or money back. Complete silence! They do not take responsibilty at all.

Reply from Peppy Beads
I have placed an order on the site, not knowing I would have to pay such high import fees to get my package in my country. The email I got from my courier said that if I didn’t want to pay this fee or have questions, I could contact the seller. I did and asksrd if I would be able to get a refund if I wouldn’t pay. I got the most unclear and uninterested response I’ve ever gotten from a store. Very little interest in giving me a proper explanation, just a weird rambled explanation about how I’d have to pay even more courier fees if I wouldn’t accept the import fees. There were no punctuation marks, which isn’t very helpful as someone whose first language isn’t English. I understand that I have to pay these fees, I was just hoping I could get an answer that would show they cared about their customer service. This I did not get. This might be a good site for residents of the of the UK and people who do not ask questions, but personally I’m not ordering here again. And I will tell people to try and find their products elsewhere.

Reply from Peppy Beads
I am a regular purchaser from this store and the one time I did have a problem with a faulty item, the matter was resolved after some to-ing and fro-ing, but it was satisfactorily resolved. I still regularly buy products and they have a good selection. My only gripe is I wish they would display their beads etc on a plain surface rather than on someone’s palm, as it is hard to see the items sometimes and the palm is a bit off putting.

Reply from Peppy Beads
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