Pepperells Solicitors Reviews 

69
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Andrew Shipley was brilliant he was supportive through out the whole ideal and really did feel like I could rely on him recommend anyone go to him if you ever need help

Rated 5 out of 5 stars

I want to express my deepest gratitude to Holly Sturnman and Grace Flint. Throughout my family court proceedings, you both showed unwavering dedication, compassion, and professionalism. You explai... See more

Rated 1 out of 5 stars

Used these for a family court issue through legal aid and they were appalling. Gave no decent advice and lost the case despite having evidence supporting it. Poor service, no compassion and communicat... See more

Rated 1 out of 5 stars

I contacted the Grimsby branch of this company in November 2025 with a view to preparing a 'simple' will. I wrote to them and was very explicit with regards to exactly what I required prior to them a... See more

Company details

  1. Law Firm

Written by the company

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest service standards to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require speedily and cost-effectively. We offer a wide range of services and can deal with most types of legal work for individual and complex business requirements. Pepperells now have around 180 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. With offices across Yorkshire, N.E Lincolnshire, Lincolnshire, Cornwall, London, Cambridgeshire and the North East, Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome for your problem.


Contact info

3.7

Average

TrustScore 3.5 out of 5

69 reviews

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3.7

All reviews

(69)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor service

Very poor service, needed a solicitor as my usual one wasn’t available for the date needed. Was assigned a junior who was very unprofessional sending me emails in the early hours of the morning (in between 12-4) charged me for him missing appointments with me and replying to emails that I had sent asking why. When asking why I had been charged for a lot of extra work that hadn’t been carried out no one got back in touch to discuss. I have been charged a large sum for a service that was poor and unprofessional
Avoid at all costs

29 June 2022
Unprompted review
Rated 1 out of 5 stars

One star is being generous

One star is being generous! I have been messed about, fed lies, calls not returned, I have been led along thinking completion would happen on numerous occasions (STILL waiting) this firm are clearly not up to conveyancing. I would avoid if you would like a speedy completion - almost 8 months and still no closer to moving in to my new house!
Nothing but stress, hassle and empty promises. Next step for me is the legal ombudsman.

26 April 2022
Unprompted review
Rated 5 out of 5 stars

Recently purchased a property and used…

Recently purchased a property and used Pepperells as my solicitors. My conveyancer John Taylor was very professional, pleasant and he offered great advice at every stage. He helped me to complete in good time and he communicated effectively with all parties involved. The fees at Pepperells are extremely competitive and I would fully recommend their service.

6 March 2021
Unprompted review
Rated 5 out of 5 stars

Friendly and professional service

Richard Smith at the Beverley branch of Pepperells helped me with a claim for compensation relating to an accident at work. He was really helpful and guided me through the process in a really informed and approachable manner. I was really happy with the service and advice I received from all of the team and would highly recommend them.

6 January 2021
Unprompted review

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