Pegler Removals Reviews 

30
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, polite, and extremely hardworking throughout the entire moving process from start to finish. Many people note that the dedicated team successfully takes all the stress out of relocating by handling all personal belongings and heavy lifting with the utmost care and attention. Consumers also deeply appreciate the efficient office administration, friendly communication, and extremely helpful pre-move planning visits provided by the team. Reviewers repeatedly highlight how completely seamless both the professional packing and the overall transport services are, making moving day wonderfully effortless.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, highlighting their professionalism, hard... See more

Service

Consumers find service to be exceptionally positive, praising the team for making their moving process smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An Outstanding service from start to finish. The team at Peglers Removal and Relocation were absolutely brilliant. They worked tirelessly all day, even in the pouring rain, and nothing was ever too m... See more

Company replied

Rated 5 out of 5 stars

This was our first move in 26 years, a traumatic enough experience in itself. Pegler made the move as smooth as possible and if we ever moved again, we would use them again. The initial estimat... See more

Company replied

Rated 5 out of 5 stars

Peglers were great from start to finish; always friendly and helpful on the phone when I contacted them and the actual removal went very smoothly. All the people working that day were lovely, did exac... See more

Company replied

Rated 5 out of 5 stars

We had no hesitation in contacting Peglers again for our move on 12 Dec. We had used them previously for our move in 2015. As always, Michael, who came to give the estimate, was incredibly helpful an... See more

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Shipping Company
  4. Storage Facility

Information provided by various external sources

Trusted removers servicing Southend and Essex since 1953. Make your residential or business move easy, call our experienced team today


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(30)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Great team

Used Pegler a number of times now and always been great. Nothing too much for them. Quick, efficient and respectful. Would recommend.

2 December 2025
Unprompted review
Pegler Removals logo

Reply from Pegler Removals

Thank you so much for your great feedback - have a great xmas break x

Rated 5 out of 5 stars

Stressless and seamless process

Very pleasant and polite.
Helped out more than they needed to.
I didn't pay for the packing service but myself and the wife were in a right state after trying to juggle the kids and dogs. The removal guys made it so much easier for us and helped throw everything into boxes that we hadn't got around to.

The people on the other end of the phone were really nice and kept me up to date with availability when I was looking to provisionally book.

This was one area where Pegler made it a stress free task. At the other end they were quick and just as efficient. Rebuilding furniture where needed and keeping everything tidy. They even took their shoes off when entering out new home.

4 December 2025
Unprompted review
Pegler Removals logo

Reply from Pegler Removals

So pleased you had a great experience with us Stuart! We strive for only the best service for you so this goes a long way with our team - enjoy christmas in your new home x

Rated 5 out of 5 stars

Great service

Helpful, patient, understanding and careful from beginning to end! Really can’t recommend Peglers highly enough!!

2 December 2025
Unprompted review
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Reply from Pegler Removals

Thank you so much for your kind words! Have a wonderful xmas, from all the ladies in the office x

Rated 5 out of 5 stars

Peglars were highly recommended ... for good reason

Peglars were friendly and efficient. I appreciated the human touch and support throughout. They kept us informed and they went out of their way to accommodate our needs- at short notice. thank you

4 December 2025
Unprompted review
Pegler Removals logo

Reply from Pegler Removals

Thank you so much for your review and words - it really goes a long way with the team and their efforts x We are so pleased it went well for you and hope you have a magical christmas in your new home! All the best, from all at peglers x

Rated 5 out of 5 stars

The Pegler team were excellent from…

The Pegler team were excellent from start to finish, we could never have moved without them and we are extremely grateful. Competitive price and a dedicated hard working team that took the worries of moving away from us.
Highly recommended.

1 December 2025
Unprompted review
Pegler Removals logo

Reply from Pegler Removals

Thank you so much for your lovely words and taking the time to leave this review. It means so much to us and we hope you have a wonderful christmas break. From all the ladies in the office xx

Rated 1 out of 5 stars

Incredibly rude

I had the displeasure of interacting with one of their staff members - the driver. He used profane language and was incredibly rude because my partner had parked in a spot he wanted to park in, my partner had already parked and was gone when the removal vehicle turned up, in total we were parked there for less than 10 minutes because he was only dropping off our eldest daughter to school. I explained I could not move his car because I do not drive and besides I had my 6 month old in the buggy - it would have taken more time to put her back in the car along with the buggy than wait for my partner.

When the van turned up a guy came out and asked if we'd be there long, I said no just dropping off our daughter to school and I told him that I couldn't move the car because I don't have a driver's license, so then the van circled the block, we were still parked. Anyone can park on the road, there are no permits. The driver had the window down and swore as he went past, he parked just down the road, he then bounded up and quite aggressively asked when we were moving the car, I gave him the same answer as I told his colleague. He again swore and stormed off.

The vehicle didn't have the name of the company on but the staff jackets did.
To the man driving: if you hate your job that much to be that rude in the morning to a woman with a 6 month old in the buggy then you need to find a new one.
To the company: you need to take greater care at who is representing you - I for sure will be recommending people to stay away from this company.

5 December 2025
Unprompted review
Pegler Removals logo

Reply from Pegler Removals

Thank you for your feedback, on which we are deeply upset to hear. As a family run business we take pride in our work and always try to work with local communities and the public to the best of our ability. We can only apologise if you were left upset in this instance and can assure you that our leadership team will be looking into this in more detail. If you would like to contact our office with any further details we will be happy to discuss this with you.

Rated 5 out of 5 stars

Highly Recommended

We used Pegler as they came highly recommended by a family member. The team who moved us were professional , efficient , careful and extremely hardworking throughout what was a very long day. They were really positive and cheerful which supported us, and nothing was too much to ask in terms of where we wanted everything to go.
I highly recommend Pegler, many thanks .

24 November 2025
Unprompted review
Pegler Removals logo

Reply from Pegler Removals

thank you so much for your review - this really does go a long way with our team! Enjoy your new home! All the best from all at Peglers.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Michael scoped the project perfectly; the removers were extremely professional, careful, and fast. Great value for money.

21 November 2025
Unprompted review
Pegler Removals logo

Reply from Pegler Removals

Thank you so much for your kind words! - have a wonderful christmas and new year!

Rated 5 out of 5 stars

Lovely

Lovely, friendly and helpful team that took care of our move very efficiently and professionally.

13 November 2024
Unprompted review
Rated 1 out of 5 stars

Unfortunately I can't give zero stars

Unfortunately I can't give zero stars. My initial contact with the company was good, but it all went swiftly downhill from there.
The team from Pegler didn't pack or label boxes correctly as I had requested, which led to breakages, and items put haphazardly all over the house and in the sheds. Many pieces of my furniture are scratched and damaged since they were not packed or unpacked in an orderly manner.
I had two boxes which were packed with the contents of my rubbish bins and were left in my dining room. I am disabled and it is VERY obvious that I need walking aids. On the day of the move I was using my rollator so I could sit when needed, but my crutches and walking aids were at the back corner of the shed with loads of other stuff haphazardly put in front of them. I have only just found my walking aids (8th July), whereas my move was 14th May meaning I had to spend money I can ill afford to purchase other walking aids in the interim.
They also packed food from the fridge and put it in the shed rather than in my kitchen. The food decomposed and I now have an infestation of mice in the shed which was not there previously.
I had some friends help me with some of the packing, and everything was well packed, labeled and arrived safely, but the movers didn't take any notice of the labels on the boxes and put them anywhere.
There is no way I could recommend Pegler Removals based in this experience. I have damaged furniture and belongings and mice.
My only recommendation is not to use them.

14 May 2024
Unprompted review

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