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Thanks for leaving me to sleep on the…
Thanks for leaving me to sleep on the Moscow airport floor with no food or drink ... Do your job, manage the airline for the customers or give it to someone that can? Lower than poor won't be back...
Worse service ever experienced.
Worse service ever experienced.. stuff was extremely rude and journey was ridiculous it’s better to journey by train or couch rather then Pegasus
The Trustpilot Experience
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