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PCCaseGear Reviews 

658
•
TrustScore 4.5 out of 5

4.7

Computer Store
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Review summary

Created with AI, based on recent reviews

Reviewers are really happy with this company, consistently highlighting a great experience. Customers frequently praise the fast and reliable delivery service, noting that items arrive quickly and are well-packaged. People appreciate the extensive range of quality products available at competitive prices, often finding exactly what they need. The service is also highly regarded, with many consumers commending the efficient order processing and helpful staff. However, some customers also noted issues with product delivery, experiencing delays or not receiving their items as expected. A few other people also felt that some products had minor issues or arrived needing a factory reset, with one instance of a PC arriving with significant faults.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product quality, with many customers praising the range,... See more

Service

People report positive experiences with service, often highlighting the efficiency, speed, and helpfulness of... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive pricing and good deals on... See more

Order

Customers consistently report positive experiences with the ordering process, highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi thank you for my parcel but I’m sorry to say I couldn’t get my new i7 cpu to work on my computer I upgraded the bios before I put the i7 cpu in couple of months back since put my old i5 cpu back at... See more

Rated 5 out of 5 stars

Just grabbed an amazing deal during their Christmas Sale and couldn’t be happier! The website was super easy to use, customer service was friendly, and my order arrived lightning fast – just in time... See more

Rated 5 out of 5 stars

From ordering to dispatch was only a few days, and delivery (4,000km non express) took just on a week. The system was extremely well packed, both externally and internally and all the cables w... See more

Rated 5 out of 5 stars

Great range, pricing and speedy delivery options. I have been buying almost every tech item I need from PCCG for decades and have never had an issue with purchases from full gaming rigs or chairs t... See more

Company details

  1. Computer Store
  2. Computer Accessories Store

Written by the company

The ultimate destination for PC Gamers & Enthusiasts - Winner of Best Retailer & PC Builder.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

658 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.7

All reviews

(658)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic. Best service ANYWHERE

PC Case Gear's service is impeccable. Where other custom PC shops failed me with poor service, these guys excelled. Friendly and knowledgeable staff who were happy to help. Stock arrived on time and within 24 hours after that, they had built and shipped it. Super impressed, I highly recommend. PS: Thank you for the gummy bears :)

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing, transparent and responsive.

My original order was prompt. There was no fluffing or un necessary added steps.
Everything was delivered faster than ebay, beautifully packaged and they are extremely responsive when help is needed.
I needed a warrenty claim on a cpu (manufacturer issue), a simple email and it was set in motion with paid postage. No jumping through hoops, no trying to wiggle out of it. They simply sent a postage stamp and I was back up and running in a week.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Buy

Smooth online purchasing experience, on time delivery. Product intact and condition expected (good).

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Great as always.

Fast packing of the order and shipping. Great range of products at really good prices.

They even throw in a little bag of gummy bears for your order which is just awesome. Gotta appreciate the little things.

28 March 2025
Unprompted review

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