Payoneer 

Clueless and inexperienced customer support.
Tired of dealing with them

I have had an extremely frustrating experience with Payoneer. My account was blocked without any clear reason, even after I uploaded all the required documents they asked for. No proper explanation was given for why my account was restricted.

The worst part? Once your account is blocked, you cannot withdraw your own money. Payoneer holds your funds with no way for you to access them. This is unacceptable for a financial service. Your money is essentially trapped with no timeline given for resolution.

I would strongly warn anyone relying on Payoneer as their primary payment method — if your account gets flagged, you risk losing access to your funds completely. Their customer support has been unhelpful and unresponsive throughout this entire ordeal.

I would not recommend Payoneer to anyone. There are far better and more reliable payment platforms available.

My payoneer Email:
samandsons428@gmail

Tumwebaze akram

Good start thank you

Good and it’s reliable

I Thought being a Solid financial service provider, their focus will be to resolve customer concerns, But i was wrong, I applied for account, uploaded all the required docs, but without giving me any reason, they blocked the account. After my email to them, an AI generated stock standard response came with no reason and didnt open the account. Very frustrating. I would Recommend to avoid this service.

Show me how about withdraw money from tiktok

Mohsin Yasin
Customer ID: 103691276
Email: [mohsin gamingclub @gmail .com](mailto:mohsin gamingclub @gmail .com)

I trusted Payoneer for my Fiverr earnings, but the experience has been very stressful. While connecting my Fiverr account, my Payoneer account was blocked without warning or a detailed explanation. Everything I submitted was genuine, yet I still faced restrictions.

What disappointed me the most was the customer support. I sent multiple emails but did not receive any proper help or clear answers. Genuine users deserve better treatment and faster support, especially when their income depends on the platform.

This experience has damaged my trust in Payoneer. Financial companies should communicate clearly and respond professionally instead of ignoring customer concerns.

Mohsin Yasin
Customer ID: 103691276
Email: [mohsin gamingclub @gmail .com]
(mailto:mohsin gamingclub @gmail .com)

My Payoneer account was unexpectedly blocked while attaching my Fiverr account, even though everything on my profile was real and verified. I followed all instructions correctly, but the account was still restricted without a proper explanation.

I emailed customer support several times regarding this issue, but I am not receiving proper replies. Most responses are automated and do not address the real problem. This lack of communication is extremely frustrating, especially for freelancers who depend on timely payments.

Payoneer seriously needs to improve its support system and provide transparent explanations instead of leaving customers confused and stressed.

⭐
Name: Mohsin Yasin
Customer ID: 103691276
Email: [mohsin gamingclub @gmail .com](mailto:mohsin gamingclub@ gmail .com)

Very disappointing experience with Payoneer. I was simply trying to attach my Fiverr account for freelance payments, but my Payoneer account got blocked without any proper explanation or warning. All my information was real and verified, yet the system suddenly restricted my access for no clear reason.

I contacted support multiple times, but instead of a proper explanation, I only received generic automated responses. As a freelancer, payment platforms are extremely important for daily work, and situations like this create unnecessary stress and financial problems.

I expected much better transparency and customer support from such a well-known company. Blocking accounts without clearly explaining the issue is unfair to genuine users.

My account verification has been stuck since May 18th (Customer ID: 103831189). I've sent multiple emails and formal complaints with no response. This is causing serious harm to my business. Please check my status immediately.

I've been using Payoneer for about 4 years. In the beginning, I would withdraw from Payoneer around 9 or 10am and it would always land in my bank account around 7pm on the same say.

For the last 7 or 8 months, it has taken anything up to 2 or 3 days, which was extremely irritating. But, this morning I withdrew and funds were in my bank account in less than 5 minutes.

If this is the way Payoneer is going then I will be sticking with them. If not, then I will be moving to another payment platform.

Funds frozen for an item long delivered — Support closes tickets without solving the issue
I am an international e-commerce seller and I am extremely frustrated with Payoneer's service. My customer received their ordered item a long time ago (the tracking confirms successful delivery), yet Payoneer is completely blocking my hard-earned money.
To make matters worse, instead of resolving the issue, their customer support keeps closing my inquiries as "duplicates" without actually addressing the root cause or providing any human assistance. I am being left without my funds and without any clear communication.
Customer ID: 51225489
Recent Ticket ID: 260520-017135
I demand that a senior manager looks into my account immediately and releases my funds. This is deeply affecting my small business.

DO NOT TRUST PAYONEER

They have the power to block accounts and hold money without giving you any reason. Their support is useless. Took me over a month to get access to my money after they mistakenly closed my account.

Good 👍 Payoneer

Do not use Payoneer under any circumstances unless you want your account to be closed and your money withheld without any explanation.

After 4 years of using the account only to receive and withdraw payments from companies in a completely legitimate way, even using vendors associated with Payoneer such as Airtm to withdraw my funds, they closed my account for supposedly violating the terms and conditions, which, after reading them myself, I can confidently say I did not do.

The only response they give you is that the decision is final, and they refuse to tell you the actual reason. They leave you completely helpless with your money being withheld. After researching, it seems I am far from the only person going through this same situation.

If you can avoid it, do not use Payoneer for any reason.

Payoneer’s customer support has been one of the most frustrating experiences I’ve dealt with recently.

I contacted support multiple times to resolve issues related to account registration and document verification. Instead of receiving assistance, the calls were repeatedly unsuccessful because the representatives claimed they could not hear me, despite my phone functioning normally with every other call.

I submitted legitimate verification documents several times while attempting to open a business account, yet I was unable to get proper guidance or resolution from support.

A financial platform handling customer accounts should provide reliable, responsive, and professional service. Unfortunately, my experience has been the opposite.

I wanted to make an account in order to be able to sell on Catawiki. Other than that I had no business ever making an account. I completed absolutely everything they asked me, all the personal information they asked, thinking it would take a few moments like on Revolut to get approved. They instantly blocked my account, I thought it was weird as I had provided all the information needed. I called them and the lady on the phone seemed like she was instructed to keep me on a loop on how I didn't follow guidelines. When I asked her what i didn't follow she said she couldn't tell me to keep user confidentiality. What user? I am the user. She kept keeping me on a loop for another 30 minutes on the same "if you want us we can send you our guidlines and you can figure it out". I do not see why anyone would ever want to work with them, they seem completely oblivious to the world around them. I feel like they just gathered my data and gave me the boot. Be very Careful with this "bank".

I have had a withdrawal canceled by this company for no reason and was informed to reach out to my bank which I did and no issues were found. I started the withdrawal again and they canceled it again and left it in pending status so I have no access to my money at all. I have been patiently waiting for this issue to be resolved for over a week at this point and each time all I am told is that it has been escalated with no resolution. AND IT SEEMS THIS COMPANY DOES NOT HAVE ANY MANAGEMENT STRUCTURE, AS ONE IS NEVER AVAILABLE TO ASSIST.