When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... See more
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Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.
Contact info
LS19 7wp, United Kingdom
- Info@payntr.com
- www.payntr.com
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Excellent response to refund enquiry
AR Cricket shoes. Fell apart within 10 games
I bought a pair of their AR Cricket shoes brand new last season. They lasted 10 games and fell apart. I got a full refund as didn’t buy them directly through Payntr but I would not use them again. Shoes of this price should not be this badly made.
I was really annoyed that having made…
I was really annoyed that having made and PAID for my purchase I immediately went on to a mailing list and received an email saying I could get 20% off for Easter. Too late! Why didn’t it offer me a discount at checkout?

Reply from PAYNTR ™
My order was sent to the wrong address…
My order was sent to the wrong address and on contacting PAYNTR, I received said order within 2 days. As for the gear. Not used yet, it's England, it's too wet

Reply from PAYNTR ™
Loving the Payntr Pimples!
Great pimple boots for cricket. The quality of the shoes is clear. Hoping to use them loads this season in the nets and on dry days for batting.

Reply from PAYNTR ™
Excellent customer service
Excellent customer service when I had to exchange for a bigger size!
Great quality product!
Very happy customer.

Reply from PAYNTR ™
Excellent shoes
Excellent shoes. Super fast dispatch and delivery. Would recommend very highly.

Reply from PAYNTR ™
Great cricket shoes
Great cricket shoes! Have been wearing these for years. Hope they bring back their trainers soon as I live in them!

Reply from PAYNTR ™
Have not received it yet
Have not received it yet. Not directly your fault but feels like a poor service and a very disappointed boy who doesn’t have spikes which were needed for today

Reply from PAYNTR ™
Cricket boots too small
Cricket boots too small. I have emailed three times about returning them. No reply so far?

Reply from PAYNTR ™
Very happy, quick delivery, great shoes.
Very happy, quick delivery and fit perfectly. Thanks .

Reply from PAYNTR ™
Bought a pair of golf shoes and gloves…
Bought a pair of golf shoes and gloves in their sale after reading good reviews online. Half price shoes and 3 for 2 on gloves plus free del and 10% off code made this a great deal. Items delivered quickly and shoes are very comfortable and true to size. Very happy with their products and service.
credit where credits due
I see a few negative reviews on here , but credit where credits due . I can't fault there customer. service or products.
bought a pair of golf shoes , and as they claimed they were comfortable straight away . fitted perfectly .
the shoes developed a problem not through out of anybodies control .
I contacted them via email on Sunday ,first thing Monday morning I received a response . now id just contacted to enquire after should this problem have happened nothing more . I didn't ask for refunds or replacements at this point .
however in the email they said that this issue shouldn't have occurred and they would be sending out replacements .
I just had to send them some pictures of the shoes and confirm the delivery address. that was on Monday. first thing Thursday morning a new pair arrived .
so in less than a working week they resolved the problem.
so I cannot fault them at all and have to give them 5 stars for their performance on this .
thanks for your help
Replacement bowling spikes
Replacement bowling spikes
Purchased a pair of bowling spikes at the start of season in April, by August unfortunately the sole on left boot was coming loose. I emailed support with photo evidence and proof of purchase and they arranged a replacement pair straight away - as they did not have size 13 of the old range in stock, (orange colourway) they sent me the latest range instead (green colourway). All within a week - cannot fault the service, very welcome and much appreciated!
Dont buy Payntr boots!
Purchased some £80 Payntr bowling boots and the metal clip holding the strap has completely broken. The are refusing to replace the clip or provide a refund or replacement. Disgraceful.

Reply from PAYNTR ™
Owned 2 pairs of Payntr cricket spikes.
Owned 2 pairs of Payntr cricket spikes.
First pair lasted a season and a bit before the tabs for the laces rip off. Emailed about this issue but they were not forth coming with any advice only that that type of spike had been discontinued (kinda admitting it was a bad design?)
Bought another pair that wouldn't have that issue and within 10 games the sole had detached, again emailed them they said their was nothing they could do as the 6 month warranty was up.
No discount offered and generally unhelpful customer service.
I have and still do advice other players not to buy this brand.
Also 6month warranty for a game that can only be played for 6 months of the year so buying them near the end of the season means the warranty is pointless.
Poor quality, slow customer service
Went to Bunkered live and purchased a pair of golf shoes from their stand.
Got home and discovered one of the shoes to be faulty. Really poor quality leather upper. Marked and damaged.
48 hours following 2 emails and a message on their website and they haven't even acknowledged me.
Shocking customer service, no phone number and completely unresponsive.
14/3/2023 - Issue is resolved and shoes have been replaced. Getting in touch was the biggest headache and once I was able to do that they were indeed very helpful in getting me a new pair.
Still wouldn't regard them as easy to get in touch with, but once I did then everything resolved.

Reply from PAYNTR ™
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