The prices are phenomenal, inputting the prescription is extremely easy and the selection is vast. I started off with 6 frames, got that down to 3 then asked friend n family to help with final pair an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The website was easy to navigate and the process was quick in moving through the steps to order. The next step is to see eye glass (every day and sunglass) clarity over the next year. The la... See more
Company replied
I’ve used Payne Glasses several times, and they never disappoint. Entering my prescription is always smooth and simple, and their selection of affordable frames is excellent. Ordering is quick and has... See more
Company replied
I’ve ordered from Payne Glasses for years, and am never disappointed! The price you can’t beat, the quality has been outstanding, and the fit is always perfect. My glasses arrive quickly, and exceeded... See more
Company details
Written by the company
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise. We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95. By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Our Services
Written by the company
- Prescription Eyeglasses & Sunglasses
- Prescription eyewear designed for real life, with every pair going through a rigorous quality control process before shipping to ensure optical clarity, comfort, and fit.
- Custom Lenses & Coatings
- The same industry-leading lenses you’d find at your doctor’s office, available across single vision, bifocal, and progressive options to support complex vision needs — often priced below typical insurance copays.
- Optician Support & Position-of-Wear Care
- Direct access to knowledgeable opticians before and after purchase, with dedicated support for progressive adaptation and position-of-wear adjustments, as well as assistance with remakes and returns when needed.
Warranty & Returns
Every order includes our Limited Warranty, designed to support a confident eyewear purchase decision.
If something isn't working as expected, we offer exchanges and returns within 30 days of delivery, with expert guidance to help determine the best next step. An optional Risk Free Warranty (U.S. only) is available for customers who want additional flexibility or extended coverage. Our support team is here to help guide next steps and ensure concerns are handled clearly and fairly, with your satisfaction as the priority.
Contact info
15241, Pittsburgh, United States
- 412-800-2020
- help@payneglasses.com
- www.payneglasses.com
Shop Prescription Glasses online
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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The selection of glasses is amazing
The selection of glasses is amazing. It is very simple to use the website. I have used Payne for several years now and never any problems. Prices are excellent
9 July 2026
Reply from Payne Glasses LLC
A wide selection only matters when the experience stays dependable year after year. Thank you for continuing to choose Payne.
This is my 3rd time back here after…
This is my 3rd time back here after getting eyes examined last 4 years. I have a high index progressive prescription. Payne has what I need at a price I can afford always. Frames are great. The Tryon feature helps you decide. Putting in the prescription info is easy, as well as uploading the copy for their records to see its from a eye dr. 1 pair would have been over $500 at eye dr office. I got 2 pair, 1 pair of sunglasses and regular everyday ones with a +825 and +725 for just over $200. This is where I will continue to get my glasses and you should to and tell your friends. They won't regret it. I never have.
9 July 2026
Reply from Payne Glasses LLC
Finding the right solution for a high-index progressive prescription—and coming back again and again—is exactly the confidence we hope to earn. Thank you for recommending Payne to others.
So excited!
My daughter has a high prescription and we have had so many issues over the years finding her glasses and especially people constantly telling us that she can’t have certain frames or sunglasses because her prescription is too high. But Payne made both regular glasses and sunglasses with no problem at all and she is so happy! It feels like winning the lottery! Great and fast with no issues!
9 July 2026
Unprompted review
Reply from Payne Glasses LLC
Finding glasses that truly work for a high prescription can make all the difference. Knowing your daughter finally has frames and sunglasses she loves is exactly why we do what we do. Thank you for trusting Payne with her eyewear.
Reply from Payne Glasses LLC
There's no better introduction than a recommendation from a friend. Thank you for choosing Payne, and we hope you love your new glasses.
LOVE PAYNE!!!
This makes the ninth or tenth pair of glasses Payne has made for me. Ordering is easy. The wait for your glasses isn’t that long either. Pleasure doing business with them.
1 July 2026
Reply from Payne Glasses LLC
Nine or ten pairs over the years is about as strong a vote of confidence as we could ask for. We truly appreciate your loyalty and are honored to be your go-to for eyewear.
Reply from Payne Glasses LLC
Great value only matters when the glasses deliver. Thank you for the kind words.
We have used you guys for many years…
We have used you guys for many years now. Always pleased with the glasses and the experience.
7 July 2026
Reply from Payne Glasses LLC
Earning your trust year after year is something we never take for granted. We truly appreciate your continued support.
Payne glasses are amazing
Payne glasses are amazing. I have ordered multiple pairs of glasses and only one time needed an adjustment! They adjusted and sent back so fast, thank you Payne Glasses for looking taking care of your customers!
7 July 2026
Reply from Payne Glasses LLC
Standing behind our glasses and getting things back on track quickly when needed is an important part of the Payne experience. Thank you for giving us the opportunity to make it right, and we truly appreciate your continued trust in Payne.
Reply from Payne Glasses LLC
Easy ordering and straightforward pricing are exactly what we aim to deliver. Thank you for the kind words.
Reply from Payne Glasses LLC
Never having to worry about your glasses is exactly the confidence we hope to earn. We appreciate your continued support.
Fairly easy to order
Fairly easy to order. I liked your try on option. but only few were optioned this way.
6 July 2026
Reply from Payne Glasses LLC
A straightforward ordering process and Virtual Try-On can make choosing a pair much easier. We also appreciate your feedback on frame availability and are always working to expand the selection. Thank you for taking the time to leave a review.
Great company!
The very best service, quality in glasses out there. Bought several pairs of glasses never a complaint. Wide variety selection to chose from. Great deals always being posted! I get many compliments on my glasses! Just adore all the glasses I bought!!
5 July 2026
Reply from Payne Glasses LLC
Buying multiple pairs over the years without a single complaint is about as strong a vote of confidence as we could ask for. We truly appreciate your continued support and all the kind words.
Reply from Payne Glasses LLC
Great experiences that keep customers coming back are exactly what we strive for. We truly appreciate your continued support.
This is the best online site that I…
This is the best online site that I have found that has a great variety of “reasonably” priced frames and you can walk away with a full lineup for around $100. That’s something in today’s market.
In a previous order and I had made a mistake on ordering and when I received them, they just were not right. I called and they reviewed and I had ordered the wrong progressives. You all remade them and sent them back and they are just perfect. Thank you very much for having great customer service, product value and full service manufacturing. Love you products and services.
4 July 2026
Reply from Payne Glasses LLC
Standing behind our customers and making things right when needed is an important part of the Payne experience. Thank you for giving us the opportunity to earn your trust, and we appreciate your continued support.
Easy app to use I'm older so not so…
Easy app to use I'm older so not so technically smart great glasses have order three other times and still have the glass in great shape just wanted to upgrade
3 July 2026
Reply from Payne Glasses LLC
Thank you for sharing your experience. We're always working to make ordering glasses online as simple and intuitive as possible. We're glad the process was easy for you, and if questions ever come up, our support team—including licensed opticians—is always here to help. We appreciate your continued support.
Reply from Payne Glasses LLC
Finding a pair you're happy with is exactly what we aim for. Thank you for the kind words.
My Go To Place for Eyewear
Ordering was easy and my sunglasses arrived even earlier than predicted.
They fit perfectly and look great. This is now my go to place to buy eyewear.
2 July 2026
Unprompted review
Reply from Payne Glasses LLC
Finding a pair that fits well, arrives ahead of schedule, and becomes your go-to is exactly the experience we hope for. Thank you for making Payne your eyewear shop.
could not purchase 2nd pair for 30% off…
could not purchase 2nd pair for 30% off as stated in ad.
2 July 2026
Reply from Payne Glasses LLC
We're sorry you weren't able to take advantage of the promotion as expected. Your review has been escalated to our Customer Service Management team, and they'll reach out by email on Monday to review your order and help make this right. Thank you for bringing this to our attention.
My first order was great
My first order was great, this second time, your website worked even better!
1 July 2026
Reply from Payne Glasses LLC
Coming back for a second order and finding the experience even smoother is exactly the kind of consistency we strive for. Thank you for continuing to choose Payne.
Reply from Payne Glasses LLC
Finding glasses you love at a price that keeps you coming back is what matters most. We appreciate the kind words.
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