PayKings Reviews 

228
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company, emphasizing the truly exceptional quality of the service provided. Customers frequently praise the staff members for being extremely helpful, patient, and knowledgeable throughout every single step of the journey. Consumers note that dedicated account executives make onboarding, underwriting, and account setup remarkably fast, smooth, and entirely seamless. Some people also felt that the customer service team consistently provides wonderful, prompt, and highly responsive support for any unexpected issues. Reviewers truly appreciate the clear communication, detailed explanations, and professional guidance received from the beginning to the end of the partnership.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the helpfulness and professionalism of numerous... See more

Service

People report positive experiences with service, highlighting fast and easy onboarding processes. Consumers... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are extremely helpful,... See more

User experience

Clients share positive opinions on user experience, highlighting smooth onboarding processes and detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Gabriel was easy and straightforward. He was able to get my concern escalated and resolved quickly. This seems like a great company with excellent employees, and I'm looking forward to pr... See more

Company replied

Rated 5 out of 5 stars

I sell preworkout supplements online, after having service revoked from Wix I was able to get up and running with Paykings quickly and easily. Only been 2 weeks running with them but so far so good. S... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience on Paykings. My account executive Mickey Robertson was extremely helpful from day one. He made my approval process seamless. He made my underwriting process easy. I would s... See more

Company replied

Rated 5 out of 5 stars

I just want to say Cameron was probably the nicest person I have ever spoken to with any body. And customer service for any company. I want to say that he is a team player. And whatever you guys have... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Written by the company

PayKings provides merchant account and credit card processing solutions for small businesses to enterprise level companies. We specialize in High Risk Merchant Accounts for E-Commerce, Retail, MO/TO, and Direct Response and we offer seamless integratio...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(228)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service provided by Mr Junior…

great service provided by Mr Junior best man to reach out to for great support

20 January 2026
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Reply from PayKings

Thank you for your review. We’re glad to hear that Junior provided excellent support. We’ll be sure to share your kind words with him.

Rated 5 out of 5 stars

Great customer service

Everything went really well. I got the help I needed.

16 January 2026
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Reply from PayKings

Thank you for sharing your experience. We’re glad everything went smoothly and that you got the support you needed.

Rated 5 out of 5 stars

The Pay Kings team and in particular Ryan Griffith

The Pay Kings team and in particular our key contact made worked with us diligently and competently to get us approved for their services. I highly recommend them!

14 January 2026
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Reply from PayKings

Thank you for your feedback and recommendation. Our team takes pride in providing dedicated and knowledgeable support, and we’re glad that showed throughout the approval process.

Rated 5 out of 5 stars

I just want to say Cameron was probably…

I just want to say Cameron was probably the nicest person I have ever spoken to with any body. And customer service for any company. I want to say that he is a team player. And whatever you guys have to do to keep him happy, you better do it, cause otherwise you're gonna lose a good asset. He is a great individual who is very knowledgeable. And he was able to explain how to do something in a way to where I could understand what he was saying, which that's to me.That's amazing

16 January 2026
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Reply from PayKings

We’re thrilled to hear Kameron provided such exceptional support. His knowledge, patience, and clear communication make him a valuable asset to our team, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Lizzy did an amazing job of helping and…

Lizzy did an amazing job of helping and walking me thru my activation and was very informative about authorize.net thanks for all the help

16 January 2026
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Reply from PayKings

Thank you for your 5-star review. We’re happy to hear Lizzy made your activation process smooth and informative. We look forward to continuing to support your business.

Rated 3 out of 5 stars

Ashley was great

Ashley was great, solved my problems

15 January 2026
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Reply from PayKings

Thank you for your feedback. We’re glad to hear Ashley was able to assist and resolve your concerns. If there’s anything additional we can do to improve your experience and earn a five-star review, please don’t hesitate to reach out to us at sales@paykings.com. Thank you.

Rated 5 out of 5 stars

Thank you Cameron and Gabriel

Cameron and Gabriel were very swift and knowledgeable. They gave me a great customer experience while explaining everything to me in great detail!

14 January 2026
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Reply from PayKings

Thank you for your review. We’re glad to hear Kameron and Gabriel provided a knowledgeable and efficient experience. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Venessa deserves pay raise.

Venessa was clear with her instructions and have been very patient while help me.

14 January 2026
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Reply from PayKings

Thank you for your feedback. We’re glad to hear Venessa was clear and helpful throughout the process. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Mickey and Gabriel were extremely…

Mickey and Gabriel were extremely helpful and made the transaction seemless

13 January 2026
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Reply from PayKings

We’re thrilled to hear Mickey and Gabriel made the set up process seamless for you. We appreciate you choosing PayKings.

Rated 5 out of 5 stars

I sell preworkout supplements online

I sell preworkout supplements online, after having service revoked from Wix I was able to get up and running with Paykings quickly and easily. Only been 2 weeks running with them but so far so good. Staff was helpful/friendly and matched my sense of urgency to get going again which is appreciated. Assuming things continue as they have been so far it will be a great outcome. Only time will tell, but glad to be back up!

30 December 2025
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Reply from PayKings

Thank you for sharing your experience. We’re glad to hear our team was able to get you up and running quickly and provide support that matched your sense of urgency. We look forward to continuing to support your business.

Rated 5 out of 5 stars

Great product to have

The customer service was outstanding in getting me approved and helping me navigate through the process

8 January 2026
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Reply from PayKings

Thank you for your feedback. We’re thrilled to hear that our team provided outstanding support in getting you approved and guiding you through the set up process.

Rated 5 out of 5 stars

want to know about monthly sale volume

Answer my question really well. appriciate it!

9 January 2026
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Reply from PayKings

Thank you for your 5-star review. For inquiries regarding monthly sales volume limits, please email us at sales@paykings.com, and our team will be happy to assist you further.

Rated 5 out of 5 stars

Cameron

Kameron, is always a delight to speak to and gets right on any issue I'm having. Thanks for your wonderful support again Kameron!

8 January 2026
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Reply from PayKings

Thank you for your 5-star review. We’re pleased to hear that Kameron provided prompt and attentive support that exceeded your expectations.

Rated 5 out of 5 stars

Customer support was awesome

Vanessa Pendleton was great at walking me through and very patient with all my questions

14 December 2025
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Reply from PayKings

Thank you for your 5-star review! Customer service is something we pride ourselves on, and we're glad our team was able to assist you in getting your account activated.

Rated 5 out of 5 stars

Great

Pulled through for me and delivered. Started working with them just now, but so far good, I definitely recommend them.

9 December 2025
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Reply from PayKings

Christian thank you for your feedback.

We’re sorry to hear this was your experience. Once all required information was received, your application was approved within two business days. Throughout the process, our team communicated via calls, texts, and emails of which you responded to.

A full fee schedule was provided at the time the boarding agreement was signed. We’re always open to feedback and are happy to clarify any details if needed. If you need further assistance on your account feel free to email us at sales@paykings.com.

Rated 5 out of 5 stars

They made the process easy and kept me…

They made the process easy and kept me abreast of the progress

12 December 2025
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Reply from PayKings

Thank you for the 5-star review! We appreciate your trust in PayKings and we look forward to continuing to support your business.

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