Paul Fredrick Reviews 

8,622
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 8,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including stylish shirts and pants, often highlighting their excellent design and consistent fit. Many people appreciate the reasonable prices and frequent sales, making high-quality items more accessible. Reviewers also frequently highlight the excellent customer service and ease of ordering, with many experiencing prompt processing and shipping. However, some customers noted issues with order fulfillment, such as delayed deliveries or items arriving wrinkled, and reported poor customer service communication.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the tasteful and creative designs of dress... See more

Quality

Clients share positive opinions on quality, consistently praising the high standards, excellent... See more

Order

Users describe ambiguous interactions with order, with many finding the ordering process easy and efficient,... See more

Price

Reviewers highlight positive aspects of price, often finding products to be of good quality and style at... See more

Customer service

People report positive experiences with customer service, often praising the excellent and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a customer of Paul Frederick for more than 20 years. They used to sell varsity spread collars, traditional straight collars and European straight collars. There has been some changes, but... See more

Rated 5 out of 5 stars

I have ordered from PF a few times in the past. As always, they deliver quality and stylish men's clothing. On this occasion I order pleated pants and I decided to try alterations just to check it ou... See more

Rated 5 out of 5 stars

I love Paul Fredericks, I do most of my clothing shopping online at the website store. They have beautiful shirts and pants. I can't buy suits or jackets online they are like bags on me, but other ite... See more

Rated 5 out of 5 stars

My original order was lost by UPS. I called and Ronnie in Customer Service and he re-sent my order no charge right then. That’s why I’ve bought here for 20 years. The suits and alterations were wonder... See more


Company details

  1. Men's Clothing Store

Written by the company

Dress shirts and quality men's clothing options that fit your style, size, and budget. Paul Fredrick offers comfortable, confident men’s fashion choices. See our collection of fashions for men in a variety of styles and sizes, including Big and Tall.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.6

All reviews

(8,622)

8,571 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality, customer service, and pricing.

Like I've said several times before, you have excellent customer service, ease of ordering by phone. Ordering online is sometimes frustrating because when I go to order, I cannot select my size sometimes and you keep sending me "We think you'll like these" emails when I've either purchased them already or am not interested in the ones you send and you send the same products over and over and over again. Also, I live out west, the flowery short sleeve shirts you sell do not appeal to me. I"m not a flowery shirt kinda guy. I did order one that wasn't too flowery, but on the whole, your shirts look more like Aloha shirts than every day type shirt. here in the west.

14 July 2026
Rated 5 out of 5 stars

All's Well

I had a gift card to redeem, and the number I was instructed to use didn't work. The representative was very friendly, providing an inordinately long number that did the trick. In future, I'll trust the phone personnel over online.

14 July 2026
Rated 5 out of 5 stars

The shirts are great and sizes are…

The shirts are great and sizes are accurate.....fast delivery and only one small problem---I've had to send a couple of shirts back because the wrong size was sent but the new shirt was replaced very quickly and delivered! Nothing but positives from me!!!!!

14 July 2026
Rated 5 out of 5 stars

Paul Fredrick Top Notch...TOP NOTCH

Paul Fredrick always sends me quality garments. Everything fits as described. The lone time that I had to return something, they handled it beautifully. I love the style and selection. And, most importantly, those styles always get me great complinents.

14 July 2026
Rated 5 out of 5 stars

Too soon to give a score

Too soon to give a score. The shirts look great and they arrived as promised. I have not worn them or washed them. The real test of the promise here is no ironing. I look forward to that result as promised.

14 July 2026
Rated 4 out of 5 stars

Paul Fredrick products have been…

Paul Fredrick products have been fantastic. Every item I have purchased have been high quality and exactly what I expected. My only disappointment was a recent shirt order I made with an item I was very much eager for and looking forward to. I received a notice the item had been refunded without any additional information. I can only assume they did not actually have the item to send to me. This is the only barrier to a 5 Star review. Cheers.

14 July 2026
Rated 5 out of 5 stars

I was most pleased with the quality of…

I was most pleased with the quality of the shirts I purchased. The first order shirts were too big (my fault - clicked the wrong size). Returning them and replacing with the correct size was a breeze. Shirts I had ordered from Macy's (wrinkle free, perma press, etc.) came out of the dryer so wrinkled I couldn't even iron the wrinkles out. The shirts from Paul Frederick were washed and came out of the drawer perfect. No touch-up ironing needed and the sleeve creases were crisp and sharp. I have a new go-to for clothes.

14 July 2026

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