Dear Patersons, I received your Scottish Shortbread Fingers for Christmas. I didn't not open them until February 19th. They are stale. I'm very disappointed because I loved your cookies. However... See more
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I'm not quite sure what this is but it certainly isn't shortbread. As an expat based in China, I took my wife and 6-year-old daughter back to Scotland for the first time. I asked my parents to prepare... See more
We used to buy this shortbread every week unfortunately to reduce the package weight the biscuits were made much thinner. This has resulted in the flavour and texture of the biscuit being compromised.... See more
Really bad quality shortbread. How can you possibly classify these as shortbread when you can't even taste the butter?? Definitely the result of using more oil than butter to cut down on costs and... See more
Company details
Information provided by various external sources
With that unique Paterson's taste, golden appearance and rich melt in the mouth texture, our shortbread is naturally delicious. A treat for every day!
Contact info
EH54 5DN, Houstoun Industrial Estate, United Kingdom
- www.paterson-arran.com
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used to be 5 stars until they messed with ingredients
I used to buy Patersons products and recommend them to friends whilst perusing the cracker aisle at the local supermarket. Until, that is, they started changing the recipes. They made the best oatcakes when they used olive oil as an ingredient. Now it's sunflower oil. Their shortbread has also become the worst, least edible of all shortbread I've eaten. Instead of using butter as tradition requires, it's now the dreaded and ubiquitous rapeseed oil (Canola), which depending upon who you believe, is not as good for you as the market claims, and some say is even seriously bad for you. [some info can be found at seventhwaveuk]
Patersons shortbread's taste and texture now more closely resembles the cardboard packaging it comes in. The box I bought recently was so bad that I ended up feeding it to the birds, and even then only the Jackdaws ate it! It's a shame, because you can find traditional butter-based shortbread for a fraction of the price in the low budget supermarkets that is infinitely better.
No doubt the company are pandering to the low unsaturated fat propaganda we hear ad nauseam from all corners of the market, and whilst I understand the need to be 'competetive' in business, my feeling is they have compromised the integrity of their products for the sake of sales (although it remains to be seen whether such changes actually translates into greater sales long-term, particularly when products just taste awful). I personally have now stopped buying Patersons - or any other products that contain rapeseed oil - for the above reasons.
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