Parkers allows dodgy dealers, BEWARE! Don't be a fool like me! Bought a car from AUR Motors Sunbury-on-Thames on May 20th, called to return it May 22nd when my mechanic found hidden issues. Ali at AUR... See more
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Used to regularly buy magazine and keep all copies for reference. Only by chance found new web sites. Very impressed so far but needvto explore further to see if it's as informative as old style maga... See more
Company replied
Honest, fair, appraisals and pricing. Didn't take any time either, quick responses. I beleive this service to be more people orientated than companies seeking to buy your car for resale on a business... See more
Company replied
Solid, no fuss pricing for cars. I bought a sub for £5/mo. and that's cheap. The car valuation site part might benefit from a redesign to require fewer clicks. You should be able to save your setti... See more
Company replied
Company details
Information provided by various external sources
Parkers is the UK's trusted site for helpful reviews and advice on new cars, used cars, buying and leasing and free car valuations.
Contact info
Bauer Media, PE26EA, Peterborough, United Kingdom
- 01733 468000
- feedback@parkers.co.uk
- www.parkers.co.uk
3.4
Average
452 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve received so much junk mail from…
I’ve received so much junk mail from yourselves I’ve had to block you. I was getting emails daily which soon stopped being informative and useful and very quickly became annoying.
25 July 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful. Let us know your email address by sending a quick 'Please unsubscribe me' message to feedback@parkers.co.uk and we'll get your email address removed from the system.
Best regards - Helpdesk - Parkers.co.uk
Its okey and does what it says on the…
Its okey and does what it says on the can.
25 July 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - The team at Parkers.co.uk
Website easy to use and helpful
13 July 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - The team at Parkers.co.uk
Great reviews and advice
Great reviews and advice, first place to go if you’re looking for a car
9 July 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback.
Glad you found the site and reviews useful.
Best regards – the team at Parkers.co.uk
I paid for a valuation on my Ford…
I paid for a valuation on my Ford Focus, and that is what I received. Since that time I am pestered with sales of cars which I did not ask for or wish to receive. Please do not continue to send me any more sales information.
9 July 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback.
If you’re having trouble unsubscribing to emails and newsletters, please email our helpdesk at feedback@parkers.co.uk telling us the email address you use as your Parkers log on.
We can then get you removed from our side.
Best regards – the team at Parkers.co.uk
Reply from Parkers
Hi – thanks for the feedback.
Glad you found the site useful.
Best regards – the team at Parkers.co.uk
Says exactly what it says on the tin
Says exactly what it says on the tin
Helped me make an executive decision of right from wrong
7 July 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback.
Glad you found the site useful.
Best regards – the team at Parkers.co.uk
Solid
Solid, no fuss pricing for cars. I bought a sub for £5/mo. and that's cheap. The car valuation site part might benefit from a redesign to require fewer clicks. You should be able to save your settings to a cookie ("I might buy the car") and then insert the registration plate number, mileage and options and that's it, there's the prices. Insert another reg? OK, same parameters, here's the new results. This could all be done in JS on one page.
1 June 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback.
We think the subscription price makes great value especially as the number of valuations you can perform is unlimited.
Best regards – the team at Parkers.co.uk
Paid for monthly price subscription
Paid for monthly price subscription, however despite taking the money Parkers claim they've not received payment. Attempted to resolve this via email, facebook, and the email address provided by facebook - all go unanswered. So I can only conclude this is a scam site , and suggest avoiding
UPDATE
The Response from Parkers is a complete lie. Emails were sent to the address they've mentioned, and they have been ignored. I'm willing to provide proof if needed. Odd that they can reply instantly to a negative review but are unable to reply to any emails directly. This probably tells you all you need to know about them
3 July 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback.
Our helpdesk has checked emails received over the last month and there’s nothing from a [James] that relates to a monthly subscription.
Our valuations service Q&A page https://www.parkers.co.uk/car-valuation/ gives details on how users can contact us [feedback@parkers.co.uk] and you’ll always get a response [normally within 24 hours] during workdays to any queries.
Valuation and subscription enquiries are not dealt with via Facebook or any other social media platforms.
Please contact our helpdesk with your purchase reference number, user email and when the subscription was purchased - we can then help you.
Best regards,
The team at Parkers.co.uk
Very helpful and supportive in car dealership
Very helpful and supportive
23 June 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback.
Sounds like you visited one of our ‘cars-for-sale’ dealers.
Glad the experience was positive.
Best regards – the team at Parkers.co.uk
Love some of the articles that are…
Love some of the articles that are relevant for myself
26 June 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback.
Glad you found the site helpful
Best regards – the team at Parkers.co.uk
Car reviews are original & seem to be…
Car reviews are original & seem to be unbiased unlike well known motoring journals.
Well done & thank you.
20 June 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback.
Our reviewers aim to be totally independent and Parkers has been since 1972. You’ll get a real-world view of a car.
4 out of 20 failed but rest aok
13 June 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback.
You don’t mention it, but you’re probably referring to valuations. From time-to-time our VRM reg plate look up doesn’t match the correct vehicle and will sometimes ‘404’ [not found]. Our helpdesk can always assist with valuations that don’t pay ball so feel free to email us.
Room for improvement
Parkers is great, but their website especially from a mobile is unpredictable
7 June 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback.
Mobile is obviously very important to us. Work is ongoing to provide an equally good mobile/desktop user experience.
Parkers subscription - website does not work.
Paid the monthly subscription and was unable to logon to get any car valuations.
Warning sign was on the initial email response to my payment... where not one website link worked!
I contacted PayPal to request my refund... since no faith in this company to correct. I still sent 3 emails to their various email addresses... 3 days on ... and no responses.
2 June 2023
Unprompted review
Reply from Parkers
Hi – thanks for your feedback and sorry you had issues with the site.
For info, all services have been working normally with no downtime.
We only have one email address for user queries [feedback@parkers.co.uk] however, we can’t see any correspondence from you.
We’re happy to troubleshoot subscription issues and users will normally get a reply within 24 hours. If you can’t log on, then normally the problem is you are using the wrong logon email address or password [or both].
As you’ve contacted PayPal, they should process your refund.
Best regards,
Parkers.co.uk - Helpdesk
Reliable accurate reporting about every…
Reliable accurate reporting about every aspect of car purchase, budget, pros, cons, ranking, various finance options - and an enjoyable read too!
23 May 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback and glad you found the site useful.
Best regards,
The Team at parkers.co.uk
They do the job right.
2 May 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback and glad you found the site useful.
Best regards,
The Team at parkers.co.uk
Very informative
6 May 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback and glad you found the site useful.
Best regards,
The Team at parkers.co.uk
Good honest reviews.
Good honest reviews.. right amount of detail on a good range of cars. Look forward to getting their emails.
11 May 2023
Unprompted review
Reply from Parkers
Hi – thanks for the feedback and glad you found the site useful.
Our newsletter emails cover a very wide range of car ownership and if there's a subject close to your heart, drop us a line.
Best regards,
The Team at parkers.co.uk
I was somewhat disappointed with my…
I was somewhat disappointed with my visit. I phoned in to see if they had what and wanted and was told it was in stock and the price. I made the journey only to be told that they hadn’t got any and never had at that price. It is a beautiful well stocked garden centre but I won’t be going again
8 May 2023
Unprompted review
Reply from Parkers
Hi - thanks for your feedback, but we think you have the wrong 'Parkers'. We are an automotive website. This could be the company you have in mind https://www.jparkers.co.uk/
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