Parkers allows dodgy dealers, BEWARE! Don't be a fool like me! Bought a car from AUR Motors Sunbury-on-Thames on May 20th, called to return it May 22nd when my mechanic found hidden issues. Ali at AUR... See more
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Used to regularly buy magazine and keep all copies for reference. Only by chance found new web sites. Very impressed so far but needvto explore further to see if it's as informative as old style maga... See more
Company replied
Honest, fair, appraisals and pricing. Didn't take any time either, quick responses. I beleive this service to be more people orientated than companies seeking to buy your car for resale on a business... See more
Company replied
Solid, no fuss pricing for cars. I bought a sub for £5/mo. and that's cheap. The car valuation site part might benefit from a redesign to require fewer clicks. You should be able to save your setti... See more
Company replied
Company details
Information provided by various external sources
Parkers is the UK's trusted site for helpful reviews and advice on new cars, used cars, buying and leasing and free car valuations.
Contact info
Bauer Media, PE26EA, Peterborough, United Kingdom
- 01733 468000
- feedback@parkers.co.uk
- www.parkers.co.uk
3.4
Average
452 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good advice
No nonsense material. Found it very interesting and informative
11 February 2024
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - the team at Parkers.co.uk
Was given accurate information
Was given accurate information. Easy to find.
14 December 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - the team at Parkers.co.uk
Very informative
Very informative, very professional and trustworthy.
25 January 2024
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - the team at Parkers.co.uk
Use the parkers car valuation
Use the parkers website for a car valuation easy to use and clear results
1 January 2024
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - the team at Parkers.co.uk
Good information and choice
4 January 2024
Unprompted review
Reply from Parkers
Hi - thanks for the review. Glad you found the site useful.
Best regards - the team at Parkers.co.uk
used carindex confusing
5 January 2024
Unprompted review
Decision time
Excellent reviews if you cannot decide between various cars,particularly the running costs.
1 January 2024
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - the team at Parkers.co.uk
Reply from Parkers
Hi - thanks for the review. We'll pass on your comments.
Best regards - the team at Parkers.co.uk
Website not secure enough
Website not secure enough . Difficult to navigate through , filled with annoying adverts, just not very slick
2 December 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review. The website is secure [https://].
Any ads you see on the site are from bona fide outlets.
Best regards - the team at Parkers.co.uk
Easy to use Web site
13 December 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - the team at Parkers.co.uk
Prompt valuation
Comprehensive valuation, cost £4.99 but worth it from a reliable source. Had 36 emails since and this request for a review has prompted me to unsubscribe!
5 September 2023
Unprompted review
Great range of articles
I enjoy the great range of articles and information.
23 November 2023
Unprompted review
Atrocious service
Charged me £5 then did nothing other than connect me to a broken link. A pointless waste of time. Atrocious service and no response to email complaints.
19 November 2023
Unprompted review
Reply from Parkers
Hi – thanks for the review.
We’re always happy to respond to all reviews.
Our helpdesk say that you wanted to value an ‘11’ [xx11xxx] plate car and our system returned a 2017 plate car. We have the ability to check live DVLA data and this showed a Ford car manufactured in 2011 but not registered until 2017.
Normally this [could] be an import where a car is manufactured but then not imported into the UK until a later date and then registered with the DVLA – however, this was not flagged as being the case.
After emailing you, you then said the car was a 2004 Toyota.
Our own online MoT check [which can be performed by anyone] on https://www.gov.uk/check-mot-history also revealed [based on the registration mark] that the DVLA has this car as a Ford manufactured in 2011 but not registered until 2017. This means the most current DVLA data and that on parkers.co.uk match.
Additionally, if it’s a 2004 Toyota, then having a xx11xxx plate is highly irregular [if not illegal].
The DVLA do not allow registration numbers to be assigned to a vehicle if that suggests the vehicle is newer than it actually is. It doesn't matter if that's a personalised registration or a standard one.
Something is not right here and the car could potentially be a ‘ringer’. Our suggestion is to perform a ‘Car History Check’ as a further step.
Parkers offer this service here https://parkers.hpicheck.com/ in conjunction with leading industry experts CAP/HPi. Other providers also offer this service [AA/RAC etc.]
We’ve refunded you as a matter of course.
Regards – The team at Parkers.co.uk
Ease of use
Ease of use, and range of vehicles for sale and able to contact private sellers as well as dealers direct.
18 November 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - the team at Parkers.co.uk
Reply from Parkers
Rather odd leaving a 1-star review if you've never used us.
Essential help in choosing new vehicle.
Parkers is a brilliant, informative website which I have consulted whenever I have had to choose and buy a new car (I process I absolutely hate!) Reports and reviews are comprehensive, easy to understand and extremely useful. Thank you so much.
2 November 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - the team at Parkers.co.uk
Best reviews for new and used cars
This is the comprehensive web site to go to for up todate information on virtually all car makes. The reviews are honest and factual and the access to car purchase excellent.
3 November 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
We strive to make the reviews are factual and 'real-world' as possible.
Best regards - the team at Parkers.co.uk
Very good information
1 November 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - the team at Parkers.co.uk
The valuation gave me a good indication…
The valuation gave me a good indication of what l could expect for my vehicle
27 October 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
We partner with industry leaders CAP/HPi with valuations data.
Best regards - the team at Parkers.co.uk
Provides wide ranging very useful…
Provides wide ranging very useful information, details etc on the motor trade.
13 October 2023
Unprompted review
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