Park Sleep-fly Reviews 

They indicate you coordinate your scheduling of the shuttle with the front desk when you check in.

They don’t coordinate anything….when your flight arrives you scan a QR Code and they put you in a que. I have a flight arriving at 11:59pm with several heavy boxes of frozen fish and can’t schedule a shuttle until I arrive and then I’m put into a Que and hope it doesn’t take 2hrs for them to arrive.

It’s a cattle call operation….I am writing it off and self-parking at the airport and won’t ever use them again.

I saw another Guest try and schedule a shuttle for 5:00am and was given the option of either 4:30am or 5:30am.

I booked with ParkSleepFly, expecting a smooth experience with flexibility if our plans changed. When I discovered that cars had been repeatedly stolen from the parking lot we’d reserved, I decided to cancel just the parking portion, keeping the hotel reservation. To my surprise, customer service informed me that canceling only the parking wasn’t possible, as it was part of a “package.”

It’s outrageous that I’d have to cancel the entire reservation and incur a penalty just to avoid parking in an unsafe lot. This inflexible and punitive policy shows zero regard for customer safety or satisfaction. I won’t be booking with ParkSleepFly again, and I encourage others to be cautious when booking with a company that disregards basic customer concerns

BEWARE! Do not trust any hotel under Park Sleep and Fly in the Montreal airport area. My pickup truck was stolen from the Travel Lodge parking lot. The front desk personnel acted so surprised. The police said that 2 PER DAY disappear from those hotels that offer this service. There is a continuing investigation trying to break into the hotel ring of people that notifies the thieves that the vehicle has arrived and how long it will be there. DO NOT TAKE THE CHANCE. It is a terrible way to end your vacation.