We joined the Mount Saint Michel one day tour and we had a great time for this famous spot. Very clear instructions had given by the tour guide. It was a long journey from Paris but we could take a go... See more
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It was and amazing journey with jose as oure gide 100 % recomend going. mont saint michel was beautiful
NEVER USE THIS AGENCY!!! We booked our Eiffel Tower tour for over 450 EUR in March. We arrived on 6th June and were told that the tour was cancelled due to a national strike which was already known ab... See more
Very punctual and easy to use. Very informative and concise advice from guide. Staff are friendly and helpful.
Company details
- Tour Operator
- Cultural Tours Provider
- Sightseeing Tour Agency
- Tour Agency
- Travel Agency
- Travel Aggregator
Written by the company
Paris City Vision est un acteur majeur dans le domaine du tourisme à Paris, offrant une large gamme d'excursions et de visites guidées pour découvrir la ville sous différents angles. Nous proposons des tours à pied, en bus, des croisières sur la Seine, et même des visites de monuments emblématiques comme la Tour Eiffel, le Musée du Louvre, ou encore le Château de Versailles. Paris City Vision organise aussi des excursions à la journée vers d'autres sites incontournables comme Mont-Saint-Michel, la région de la Loire avec ses châteaux, ou Disneyland Paris.
Contact info
3 place des Pyramides, 75001, Paris, France
- 01 44 55 60 00
- booking@pariscityvision.com
- www.pariscityvision.com
4.0
Great
84 reviews
Replied to 85% of negative reviews
Typically replies within 2 weeks
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We joined the Mount Saint Michel one…
We joined the Mount Saint Michel one day tour and we had a great time for this famous spot. Very clear instructions had given by the tour guide. It was a long journey from Paris but we could take a good rest on the way. You can spend around 4 hours at the spot and good enough to explore around. Excellent itinerary and suggestions, really worth for $$$🤗🤗🤗🤗
8 April 2026
Unprompted review
Very punctual and easy to use
Very punctual and easy to use. Very informative and concise advice from guide. Staff are friendly and helpful.
1 April 2026
Unprompted review
It was and amazing journey with jose as…
It was and amazing journey with jose as oure gide 100 % recomend going. mont saint michel was beautiful
1 April 2026
Unprompted review
Worst experience
False information....not.picking calls after booking...unprofessional behavior...
25 October 2025
Unprompted review
Reply from Paris City Vision
Dear Jwalant,
Thank you for sharing your experience. We’re sorry to hear about the difficulties you encountered. We always strive to provide clear information and timely assistance to our customers, and we regret if this was not the case for you.
Please contact us at booking@pariscityvision.com with your booking details so that we can look into your situation and assist you further.
Best regards,
Paris City Vision
Overpriced and Poorly Coordinated - Not Worth the Premium
We booked several experiences through Paris City Vision and, honestly, it was a mixed bag.
They were very pricey for last-minute tickets - some shows and attractions were nearly 10x the normal price. We bought Moulin Rouge tickets (search - paris boat tour moulin rouge transport) that were supposed to include hotel drop-off (or at least drop-off near the hotel), but on the night of the show we were told that wasn’t possible. This was especially frustrating at 11pm when we had to sort out our own transport.
The package also included a Seine River cruise, which turned out to be a low-cost, overcrowded experience - people packed in like sardines. Not quite the Parisian charm we expected.
To make things worse, the Eiffel Tower (search: summit eiffel tower city tour), staff at the Eiffel Tower went on strike on the day we had tickets, and the company didn’t notify us in advance. We wasted a lot of time getting to the meeting point only to find out we needed to make new plans. There's no need for a guide at all as they only take you to the 2nd level and you can get the same info by scanning the QR code on the centre of the ground floor of the tower.
Overall, their prices felt like a rip-off for what you get. To be fair, they aren’t responsible for strikes or how the shows themselves run, and their help desk was responsive when contacted. But given the cost and communication gaps, I’d rate the experience as average at best and wouldn’t book with them again.
2 October 2025
Unprompted review
Reply from Paris City Vision
Dear Costumer,
Thank you for taking the time to share such detailed feedback about your recent experiences with us.
We’re sorry to hear that some aspects of your tours did not fully meet your expectations, particularly regarding transportation and communication during unexpected situations like the Eiffel Tower strike. We understand how disappointing this can be, especially when you’ve carefully planned your visit to Paris.
Your comments regarding the overall coordination and clarity of the services will be shared internally so we can continue improving.
If you’d like us to review your booking in more detail, don’t hesitate to contact us at booking@pariscityvision.com, our team will be happy to assist you.
We look forward to welcoming you again on another experience,
Paris City Vision
V misleading and defrauding tour guides…
V misleading and defrauding tour guides and support team. Would avoid them like the plague.
30 July 2025
Unprompted review
Reply from Paris City Vision
Dear Costumer,
We’re very sorry to hear about your experience, this is not the level of service we strive to provide.
Please reach out to booking@pariscityvision.com with your booking details so we can look into your case and offer further assistance.
Kind regards,
Paris City Vision
Unethical
Racist tourist guide for the Giverny trip. They promised us a whole day trip. There were just the two of us for the whole day trip. All others went for a half day trip. They decided not to send the bus just for the two of us at the end of the trip.
29 July 2025
Unprompted review
Reply from Paris City Vision
Dear Savitha,
Thank you for your message.
We are currently reviewing this issue internally to understand what happened.
Please don’t hesitate to reach out to us at booking@pariscityvision.com with the details of your reservation so we can look into your case and offer further assistance.
Kind regards,
Paris City Vision
Was a great experience and Adrian was…
Was a great experience and Adrian was very kind and friendly
15 May 2025
Unprompted review
Reply from Paris City Vision
Hello Charles,
Thank you so much for your comment!
We’re delighted to hear that you enjoyed your visit and that Adrian helped make the experience memorable.
We hope to welcome you again soon for another great adventure!
The Paris City Vision team
Very funny guide and full of life
Very funny guide and full of life. Hope there are more like her on future tours.
9 May 2025
Unprompted review
Reply from Paris City Vision
Hello Viking Six ,
Thank you so much for your kind comment!
We’re delighted to hear that you enjoyed the tour and that your guide’s energy and humor made it a memorable experience.
We also hope to have more guides like her accompany you on future adventures!
Looking forward to welcoming you again soon,
The Paris City Vision team
Amazing time!
Hugo was the best! So much knowledge for our group and super personable.
29 April 2025
Unprompted review
Reply from Paris City Vision
Dear Bailee Glickman,
Thank you for your cheering review ! We hope you had a great time with Hugo at the tower that day.
We hope to see you again on another tour !
The Paris City Vision team
The worst esperienze I have ever had
The worst esperienze I have ever had. Bad organization, bad Customer care, bad problem
Solving. Dont book anything with them, you just lost your money.
After 5 days since reply, they do not contact me and send me any refund.
27 April 2025
Unprompted review
Reply from Paris City Vision
Dear Alex,
We are deeply sorry to hear that your experience didn't meet your expectations.
After checking your reservation with the operational team, we realise that there has been a mistake on our side.
As we wish to provide the best tour quality and service to our customers, we would like to provide a refund as proof of our commitment. You will be contacted shortly by our customer care team regarding this matter.
We sincerely apologise about what happened and hope you'll give us a second chance in the near future.
The Paris City Vision team
Nina was an amazing guide
Nina was an amazing guide, cheerful, organised and empathetic, a great experience with her!
18 April 2025
Unprompted review
Reply from Paris City Vision
Dear Monika Na,
Thank you so much for your bright review ! We are truly glad to hear you had a great time with Nina. We hope you'll join another tour with her in the near future !
The Paris City Vision team
Such an enjoyable show
Such an enjoyable show. Very talented dancers. Beautiful costumes. Highly recommended.
18 April 2025
Unprompted review
Reply from Paris City Vision
Dear Bob Shega,
Thank you for sharing your amazing time with us at Moulin Rouge. Such an institution in Paris, it's a nice thing you attended the show.
We hope to see you again in Paris on another tour !
The Paris City Vision team
Nina was great
Nina was great! She kept the mood light and funny. The show was wonderful! Would definitely recommend to others!!
18 April 2025
Unprompted review
Reply from Paris City Vision
Hello Jacqui Lines,
Thank you for your cheerful review ! We're happy to hear that you had a great time with Nina at the Moulin Rouge.
We hope to see you again in Paris !
The Paris City Vision team
The show was wonderful and our guide…
The show was wonderful and our guide Nina was even better!! She was extremely helpful and kind. She has us laughing the whole night! Highly recommend!
18 April 2025
Unprompted review
Reply from Paris City Vision
Dear Jade Lines,
Thank you for reviewing your activity with Paris City Vision ! We are glad to hear that you had a great time with Nina at the Moulin Rouge. We hope you will have an opportunity to join another tour with her in the near future !
The Paris City Vision team
Reply from Paris City Vision
Dear Lily,
Thank you very for your cheerful review ! We hope you had a great night with Nina at the Moulin Rouge
We hope to see you again on another tour !
The Paris City Vision team
Adrien is a fantastic tour guide
Adrien is a fantastic tour guide. He gave us all the necessary information and more. He was super kind and helpful and we would definitely recommend taking his help on your next tour
8 April 2025
Unprompted review
Reply from Paris City Vision
Dear Shahrukh Irani,
Thank you very much for your cheerful review ! We hope you had a nice time with Adrien at the Eiffel Tower. We hope to see you again on another tour !
The Paris City Vision team
Amazing tour!!!!
Hugo did an amazing job keeping us informed about the tour. He had a lot of energy and it was great talking with him!
7 April 2025
Unprompted review
Reply from Paris City Vision
Hello Sydney,
Thank you for sharing your feedback with us. We're glad to hear that you had a great time with Hugo at the Eiffel Tower !
We hope to see you again on another tour !
The Paris City Vision team
Very friendly and helpful guide
Very friendly and helpful guide. Hugo made the trip very enjoyable 😉
6 April 2025
Unprompted review
Reply from Paris City Vision
Hello JW,
Thank you very much for your positive review about our tour guide Hugo ! We hope you had a nice time with him at the Eiffel Tower !
We would be happy to have you on another tour here in Paris !
The Paris City Vision team
Hugo was the best
Hugo was the best. If you want to visit the Eiffel Tower take the tour with Hugo. It was a great time.
11 March 2025
Unprompted review
Reply from Paris City Vision
Dear Owen,
Thank you very much for your feedback ! We're glad to hear that you had a nice time with Hugo at the Eiffel tower. Enjoy the tower's summit with your family !
The Paris City Vision team
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