Absolutely professional organisation with very high quality service! I mean it! I’m their customer since 2022 and every time I’m happy with my purchases and them! 1. Original product 2. A... See more
Company replied

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Absolutely professional organisation with very high quality service! I mean it! I’m their customer since 2022 and every time I’m happy with my purchases and them! 1. Original product 2. A... See more
Company replied
I have had good experience with the store. The prices were reasonable and I also got free delivery and some parfume samples
Company replied
It came late due to an issue and I had to contact you myself, but everyone I talked to was friendly and helpful. Once the issue was clear, you kept me updated on when my order would come and what my o... See more
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Perfumes are life of any person it gives us confidence and maturity in public
Company replied
Written by the company
Parfumerie.nl: Al meer dan 30 jaar dé online specialist in luxe en service.
Wij maken beauty toegankelijk en inspirerend. Bij ons vindt u niet alleen een zorgvuldig geselecteerd assortiment van topmerken, maar ook de persoonlijke aandacht die u verdient.
Waarom klanten voor ons kiezen:
Ontdek de nieuwste geuren en geniet van een vleugje luxe in het dagelijks leven.
Written by the company

Altijd originele parfums en beautyproducten, direct van de officiële merken. Gegarandeerd echt of je krijgt je geld terug.

Bij Parfumerie.nl ben je verzekerd van originele parfums en beautyproducten, altijd afkomstig van officiële merken en leveranciers.
Wat je van ons mag verwachten:
Niet tevreden? Geld terug.
Twijfel je aan de echtheid, dan kun je binnen 100 dagen retourneren voor volledige terugbetaling. Wij schakelen de fabrikant in voor extra controle.
Voorwaarden
Zo ben je altijd zeker van kwaliteit, authenticiteit en vertrouwen.
Damstraat 27, 1012JL, Amsterdam, Netherlands

Replied to 95% of negative reviews
Typically replies within 24 hours
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Reply from Parfumerie.nl
They never delivered my package and they don’t reply to my emails or my phone calls. They are a complete SCAM

Reply from Parfumerie.nl
Good selection, great prices and lightning fast delivery - literally 1 day.

Reply from Parfumerie.nl
I didn’t receive the 2 simples they promise me when I made the order 😟

Reply from Parfumerie.nl
Good prices, swift ordering process, clear communication. Nothing more is needed.

Reply from Parfumerie.nl
The driver did not even try to call me ,he just leave the collet somwehere and i need to spend 32 euro to get there by bus and train ,im ordering to not spend this money not to spend even more .!

Reply from Parfumerie.nl
I ordered Tom Ford perfume.
Unfortunately, the perfume appears to be a counterfeit:
• the scent is very weak and fades in less than an hour,
• the packaging and bottle look low-quality and suspicious.
⠀
I’m very disappointed with both the product and the customer service. I expected much better quality and communication.

Reply from Parfumerie.nl

Reply from Parfumerie.nl
I ordered twice discovery sets of parfums and both times I got my order on the following working day. Also I liked how it was packed.
I can't find anything I didn't like. Only compliments to service! Fast and complete!

Reply from Parfumerie.nl
I ordered Acqua di Gio, Elixir from Perfumerie and received this perfume a couple of weeks back. The bar code number on the box is - 3 614274 143751. Furthermore, there is an identifier on the bottom of the bottle- 38Y0014. I have since used it on multiple occasions and can state with confidence that the perfume I received is either a bad batch or a counterfeit. The perfume has low sillage and no longevity beyond 15-30 min. I did a controlled experiment to verify it. I went to nearby De bijenkorf store to sample the same perfume and I applied two sprays on my right wrist. I then applied two sprays of the received perfume from Perfumerie to my left wrist. The perfume on my right wrist showed very good longevity of 5-6 hrs. The one on the left wrist vanished in about 30 min. After this experience of buying perfumes, I strongly recommend against purchasing perfume from this site.
Dear Sir/Madam,
Thank you for taking time to respond to my message. As mentioned above, I have taken time to do a carefully controlled experiment, so I stand by my assertion that the bottle I received is either a bad batch or perhaps not handled/ stored properly in cool temperatures or not genuine.

Reply from Parfumerie.nl
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