Parfumado Reviews 

3,682
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fabulous experience, and look forward to the perfume popping through my letter box. Great way to discover new perfume, and to avoid purchasing an expensive mistake if you didn't like a fragrance... See more

Company replied

Rated 5 out of 5 stars

Best way I have found to discover new scents. I'm a commitment-phobe, who is always searching for the perfect perfume, and parfumado is just brilliant for that. If you do find your match, you can purc... See more

Company replied

Rated 5 out of 5 stars

Best online store for trying travel sized perfumes at good price, instead of buying big bottles of expensive perfume! Their shop has almost every best perfume there is so you can grab one of your favo... See more

Rated 5 out of 5 stars

I didn’t expect to fall this hard for Parfumado, but here we are. Every month feels like opening a little box of excitement — a new scent, a new mood, a new version of me. It’s honestly changed th... See more

Company replied

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4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(3,682)

1,012 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect

Perfect! Love to try new perfumes

18 March 2026
Unprompted review
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Reply from Parfumado

Hi Mevr. Bosma,
Thank you for your lovely review. We are so happy to hear that you love discovering and trying new perfumes with Parfumado. 🩵
Liefs, Team Parfumado

Rated 5 out of 5 stars

Really love it!

Really love it! It’s a great way to try many perfumes without investing in a full sized bottle.

18 March 2026
Unprompted review
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Reply from Parfumado

Hi Rachel,
Thank you for your lovely review. We are so happy to hear that you love discovering many different perfumes without having to invest in a full sized bottle right away. That is exactly what Parfumado is all about. 🩵
Liefs, Team Parfumado

Rated 5 out of 5 stars

For fragrance lovers new to fragrance collection

For fragrance lovers new to the fragrance game, this is a company that will help you navigate the endless list of fragrances especially when it come to Niche, and let's you test before you spend big money,

18 March 2025
Unprompted review
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Reply from Parfumado

Hi Ademola,
Thank you for your lovely review. We are so happy to hear that Parfumado helps you navigate the world of fragrances, especially niche perfumes, in an easy and accessible way. Being able to test before investing in a full bottle is exactly what we hope to offer fragrance lovers. 🩵
Liefs, Team Parfumado

Rated 5 out of 5 stars

I have only had an amazing experience…

I have only had an amazing experience with Parfumado. I've recommended it to many and will continue to. If you want a fun way to bring new perfumes into your life, this is really it. The customer service is also really helpful. 5 stars!

18 March 2026
Unprompted review
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Reply from Parfumado

Hi Keö,
Thank you so much for your lovely review. We are incredibly happy to hear that you have had such a great experience with Parfumado and that you recommend us to others. It is wonderful to know that discovering new perfumes feels fun and exciting for you, and that our customer service has been helpful along the way. 🩵
Liefs, Team Parfumado

Rated 5 out of 5 stars

Updated Review: thank you

Updated Review:

I would like to update my previous review.
After sharing my concerns, Parfumado took my feedback very seriously and responded promptly. They offered a solution and sent me a new perfume to test.

This time, my experience has been completely different. I also received Jean Paul Gaultier Ultra Male, and it smells exactly as it does in stores — authentic, well-developed, and long-lasting. This reassured me that Parfumado provides genuine, high-quality fragrances.

I appreciate the way they handled the situation professionally and respectfully.

Based on this experience, I am satisfied and happy to adjust my review accordingly.

Thank you for the good service and a well-managed subscription concept.

15 January 2026
Unprompted review
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Reply from Parfumado

Hi Kund,

Thank you for sharing your experience. We’re very sorry to hear that you were disappointed with the parfum Versace Eros Flame. We take feedback about our perfumes very seriously.

We want to reassure you that all our perfumes are 100% authentic. We work only with authorized suppliers or directly with the brands themselves; no counterfeits or imitations are ever used. Even during our decanting process, each bottle is filled carefully according to strict guidelines, directly from the original bottle.

We’d like to mention that Versace Eros Flame is a lighter perfume, which can make it seem subtle.

Additionally, we are currently unable to find your details in our system, and we have not received a response to our earlier request for more information. We would really like to look into this and resolve it for you. Could you please email us at contact@parfumado.com or share your details with us so we can assist you further?

Love,

Parfumado

Rated 1 out of 5 stars

Selling fakes

Ordered molecule 01 and 01+iris 8 ml each, got a low quality and tremendously smelling "dupes" instead (I've compared both with the original molecule perfumes). Would not recommend purchasing 8 ml perfumes here.

5 November 2025
Unprompted review
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Reply from Parfumado

Hi Liza,

We’re sorry to hear about your experience. We completely understand your concerns and are happy to clarify.

Please rest assured that all perfumes in our collection are 100% authentic. They come directly from the brands or their authorized distributors. The 8 ml flacons are carefully filled by us, following the same procedures used in the brand’s own production facilities.

This ensures that the quality, scent, and evaporation of the perfumes are the same as the originals. We also test every vial thoroughly to guarantee it meets the brand’s standards.

Unfortunately, we are unable to find your order. Could you please contact us at contact@parfumado.com?

Love,

Team Parfumado

Rated 1 out of 5 stars

Was great until they decided not to…

Was great until they decided not to send me my orders anymore

8 December 2025
Unprompted review
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Reply from Parfumado

Hi Rosette,

We’re very sorry to hear this, and we completely understand how disappointing this must feel. We’ve just sent you an email with a solution so we can get this sorted for you right away. This is absolutely not the experience we want you to have. Hopefully, we will soon get a reply from you!

Love,

Team Parfumado

Rated 5 out of 5 stars

Really good online customer service

Really good online customer service, I had the wrong address in my account and they sent me a new perfume to my new address

14 October 2025
Unprompted review
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Reply from Parfumado

Hi Saffiya,

Thank you for your kind words! We’re glad we could quickly resolve the issue with your address and get a new perfume sent to your correct address. 💜

We hope you continue enjoying discovering new perfumes with Parfumado!

Love,
Team Parfumado

Rated 2 out of 5 stars

2 Out of 3 Orders Not Delivered

Out of 3 orders, 2 did not arrive. After contacting their support team they resend an order which then also did not arrive but was instead delivered to a neighbor because their website did not register the address correctly. The travel case I was sent for my first order was good but the travel case I received after that was of significantly worse quality. I am going to stop my subscription because of the poor service. Quality of the actual received product was decent.

14 July 2025
Unprompted review
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Reply from Parfumado

Hi Kevin,

We’re truly sorry to hear about the issues you’ve experienced with your orders. We can imagine how frustrating and disappointing this must be for you. 💜 Thank you for your honest feedback; it helps us improve. We really want to work together to find a good solution for you. Please don’t hesitate to email us at contact@parfumado.com
so we can assist you personally.

With love,
Team Parfumado

Rated 4 out of 5 stars

Availability and website issues

From 2023, I had a subscription for about a year. During this time, a lot of the perfumes on my calender kept being cancelled. Due to this, I stopped the subscription as it was no longer worth the price to me. I am now seeing a lot of interesting scents available again, so I renewed my subscription. However, I am unable to see my perfume calender or add any perfumes to it. There is no customer service that you can call, you just have to wait until they decide to answer your email. Quite frustrating and not worth the EUR 15 subscription fee.

UPDATE: the customer service handled the IT issue quickly and very friendly. Thank you Lotte!

10 July 2025
Unprompted review
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Reply from Parfumado

Hi Eva, thank you for your honest review. We're happy to welcome you back to Parfumado, but we're sorry to hear that you're now experiencing technical issues. That must be frustrating, especially when you're excited about the new scents that are available. We’ll make sure to fix this quickly so you can use your perfume calendar again.Our customer service team is available every weekday via email, socials, our chatbot, and phone (020 261 9676). We’ll also reach out to you via email. 💜

Rated 1 out of 5 stars

Not recommended

It was shit, never doing it again. Terrible communication and customer service.

9 June 2025
Unprompted review
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Reply from Parfumado

Hi Kay,

We vinden het jammer te horen dat je ervaring niet naar wens was. Op basis van de naam kunnen we je helaas niet vinden als klant in ons systeem, anders hadden we natuurlijk direct contact met je opgenomen. Als er iets is waar we je mee kunnen helpen of als je feedback hebt, neem dan gerust contact met ons op via contact@parfumado.com.

Liefs,
Team Parfumado 💜

Rated 5 out of 5 stars

Respect for Parfumado Team

I got the subscription as a gift in December and since then I’ve been receiving my monthly perfumes.
This month there was a delay and I sent an email to the parfumado team, and within minutes I got a response and a solution. This shows that the company cares about their customers and are very attentive.
Not to mention - all the perfumes I’ve gotten each month, has been an amazing quality. I can’t wait to try out this months perfume!
I highly recommend trying out perfumes from this company. The quality is amazing and what matters the most - the team is caring and oriented on coming up with a quick and fair solution if where is an issue! Kind regards - Donna

29 May 2025
Unprompted review
Parfumado logo

Reply from Parfumado

Hi Donna,

Thank you so much for your kind words! We're thrilled to hear that you've been enjoying your monthly perfumes and that our team could help resolve the delay quickly. We always aim to provide great quality and attentive service, so it’s wonderful to know that it shows! 💜

We hope you continue to discover amazing scents with us! Love,
Team Parfumado

Rated 5 out of 5 stars

Good service

Love the subscription model. I had a problem with my order and it was solved the same day. Great service!

28 May 2025
Unprompted review
Parfumado logo

Reply from Parfumado

Hi CY,

Thank you for your positive feedback! We're so happy to hear that you love the subscription model and that we could resolve the issue for you the same day. We’re always here to help! 💜

We hope you continue to enjoy discovering new perfumes with us! Love,
Team Parfumado

Rated 5 out of 5 stars

Good website

I love this site, they are original parfum

7 May 2025
Unprompted review
Parfumado logo

Reply from Parfumado

Hi Ana,
Thank you for your kind words 💜 We're so happy to hear you're loving our site and enjoying our original parfum collection!

Liefs,
Team Parfumado

Rated 5 out of 5 stars

Love my subscription

Love my subscription! I’ve never bought a full size bottle since, super easy to mix up what you use, and the team are always so helpful and supportive and quick to get back to you.

6 May 2025
Unprompted review
Parfumado logo

Reply from Parfumado

Hi Lucy,
Thank you so much for your lovely review 💜 We're thrilled to hear you're loving your subscription and enjoying the flexibility to switch things up. Amazing to know our team has been helpful and quick to support you!

Liefs,
Team Parfumado

Rated 5 out of 5 stars

Additictive

If you are into trying out new perfumes, Parfumado is the best place. I am trying every month a new one and I don't think I can ever go back to buy full bottle perfume and use it until it finishes. I am addicted to this

1 May 2025
Unprompted review
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Reply from Parfumado

Hi Irene, thank you so much for your fantastic review 💜 We're thrilled to hear that you're addicted to discovering new perfumes every month with us! We’re happy to have you as part of the Parfumado family.
Love, Team Parfumado

Rated 5 out of 5 stars

Great way to try new scents

I’ve been using perfumando for a few years now on and off and it is a brilliant way to find new fragrances , I find it’s really helpful to be able to test out a fragrance for a few weeks and having them in a travel size is so convenient because I can just slip one in my handbag and be off

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Love Parfumado service

Love Parfumado service. I was looking for something like this specifically to get scents with affordable prices and in smaller bottles, and it was it. Their quiz is also very fun and helped me to find a bunch of great scents for myself

1 May 2025
Unprompted review
Parfumado logo

Reply from Parfumado

Hi Anastasiia, thank you so much for your wonderful review 💜 We're thrilled to hear that you love the service and that the quiz helped you find great scents! We're happy to provide affordable and convenient options for discovering new fragrances.
Love, Team Parfumado

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