Andreia has now down 2 cruises for us. Started looking wasn’t sure what we exactly wanted but with her knowledge she was able to put us together to unbelievable packages. Next year off to the med an... See more
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Review summary
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We have used Tina on several occasions to book our Virgin Voyages cruises and she has always been fantastic. Great communication and makes things so easy for us. We won’t hesitate to use again for our... See more
Company replied
We have used Paramount Cruises for many years now. For the last few trips we have had Caitlin working with us to secure our travel, stays and flights across the world! She has simply been outstanding... See more
Company replied
We had Tina from Paramount Cruises assisting us in booking our first cruise and she was absolutely fantastic. From the start, she was friendly, knowledgeable, and really easy to speak to. She resp... See more
Company replied
Company details
Paramount Cruises
Written by the company
- Welcome to Paramount Cruises, we’re a boutique, independent cruise specialist travel agency based in London. Our mission is to put together great value, tailor-made cruise packages which will leave you with lasting memories.
Contact info
12 Stephen Mews, W1T 1AH, London, United Kingdom
- 020 7947 0270
- info@paramountcruises.com
- www.paramountcruises.com
4.9
Excellent
2K reviews
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Great value and stress free booking experience
Five stars for Tina at Paramount Cruises. She was incredibly helpful from the start, patiently and rapidly answering all my questions. She completely removed the hassle of organising the trip and found a significantly lower fare with more perks than going direct. To top it off, she turned the bookings around in a day to catch an expiring offer. Excellent service all round!
26 February 2026
Unprompted review
Reply from Paramount Cruises
Thank you for such a fantastic review!
We’re so pleased to hear Tina took great care of you and made the whole process smooth and stress free. She’ll be absolutely delighted to know her help, speed and attention made such a difference, especially securing that great offer in time.
We really appreciate your kind words and hope you have an amazing trip!
Kind regards,
Paramount Cruises Team
Great company and fantastic holiday
Paramount are a fantastic company to deal with. From initial enquiry to walking back in the front door after our holiday they were amazing. Every enquiry answered promptly, all requests dealt with professionally. Great value package and the icing on the cake were the paramount team in New Orleans, Memphis and Nashville were amazing.
24 February 2026
Unprompted review
Reply from Paramount Cruises
Thank you so much for your kind words, it really means a lot to the whole team!
We’re delighted to hear you had such a great experience from start to finish, and that everything ran smoothly for you. It’s especially lovely to hear your feedback about our teams in New Orleans, Memphis and Nashville, we’ll be sure to pass that on to them.
We hope we can help you plan another amazing trip very soon!
Kind regards,
Paramount Cruises Team
The most perfect trip
We have just returned from a 7 day cruise and music cities tour. Just wow!! Our experience with Paramount has been nothing but positive from the booking process to the end of our trip. Communication has been exceptional throughout. I cannot put into words how much we loved this trip, everything was just perfect and would highly recommend. Trips, hotels, transport all went perfectly. Hotels were right by the important areas and things you want to see. Leah and Marco were fantastic guides and always on hand to answer any questions or help. I highly recommend booking with Paramount, we will be again and have already started looking
6 February 2026
Unprompted review
Reply from Paramount Cruises
Wow, thank you so much for this. We are thrilled you loved every minute of your cruise and Music Cities tour and that everything ran so smoothly from start to finish.
It is great to hear the hotels, trips and transport all worked perfectly and that Leah and Marco were there whenever you needed them. Your recommendation means the world to us and we cannot wait to help with the next one.
Kind regards,
Paramount Cruises
Music Cities Tour & Caribbean Cruise
Just returned from Music Cities Tour (New Orleans, Memphis & Nashville) and 14 day NCL Caribbean cruise. The whole experience was brillianty coordinated by Paramount (special mention to Mickey, Leah and Marco). Great communication, great coordination and great knowledge from Marco and Leah on the three US cities. 100% definitely book again
23 February 2026
Unprompted review
Reply from Paramount Cruises
Thank you for such a great review. We are so pleased you had an amazing time on the Music Cities tour and your Caribbean cruise, and that everything was brilliantly coordinated.
Mickey, Leah and Marco will be so happy to hear your kind words. It means a lot that you would book with us again and we would love to help plan the next one.
Kind regards,
Paramount Cruises
Memorable Music Cities Vacation.
We have just returned from a fantastic trip with Paramount.
We visited New Orleans, Memphis and Nashville as well as a 14 day NCL cruise.
Organisation was great. All the hotels and transportation were superb.
Our hosts, Leah and Marco were well organised and very knowledgeable.
Excellent ambassadors for Paramount.
The trip lived up to and exceeded all our expectations.
We would not hesitate to book with Paramount again.
30 January 2026
Unprompted review
Reply from Paramount Cruises
Thank you so much for sharing this. We are so glad you had such an amazing trip and that everything from the hotels to the transport ran smoothly.
Lovely to hear Leah and Marco looked after you so well too, we will pass that on to them. It means a lot that you would book with us again and we would be thrilled to plan the next one.
Kind regards,
Paramount Cruises
Wanted to do a no fly cruise
Wanted to do a no fly cruise on a smaller ship, so got quotes online from a few companies. Then came across Paramount. I looked on trust pilot reviews, and they all stated the good customer service. So spoke to Andreia and have found her so helpful with the questions we had before we booked. Thank you Andreia very much for your help so far.
23 February 2026
Unprompted review
Reply from Paramount Cruises
Thank you for giving us a try after reading the reviews. We are so pleased you chose Paramount and that Andreia has been so helpful in answering your questions and guiding you towards the right no fly cruise.
We will make sure she sees your kind words. Wishing you a fantastic trip.
Kind regards,
Paramount Cruises
Oh my where to begin
Oh my where to begin ! Our 1st time using paramount. Such an outstanding service from these guys from the ship to taxi transfer to hotels and flights not one single hiccup. Communication outstanding and absolutely nothing was too much trouble. An outstanding team and will definitely book again and would definitely recommend them to anyone. Definitely 5 star service. Thank you team
6 February 2026
Unprompted review
Reply from Paramount Cruises
Thank you so much, what a brilliant review. We are over the moon that your first trip with us went so smoothly and that everything came together without a single hiccup.
It really means a lot to hear how happy you were with the service. We would love to help you plan the next one.
Kind regards,
Paramount Cruises
Just returned from the fantastic music…
Just returned from the fantastic music cities and Caribbean cruise . Fabulous hotels in great locations and escorted the whole way with the wonderful Leah and Jess . Would highly recommend Paramount cruises 🚢
7 February 2026
Unprompted review
Reply from Paramount Cruises
Thank you for sharing your experience. We are delighted to hear you had such a fantastic time on the Music Cities and Caribbean cruise and enjoyed the hotels and locations.
It is lovely to know Leah and Jess took great care of you throughout.
We look forward to helping with any future bookings.
Kind regards,
Paramount Cruises
I am so grateful for all the assistance…
I am so grateful for all the assistance received from Tina to book our cruise today. She was ultra friendly and informative. This is the fourth time I have booked with Paramount. I have always found them to go above and beyond to help in any way they can. Fantastic company . Thank you .
24 February 2026
Unprompted review
Reply from Paramount Cruises
Thank you for your continued loyalty. Booking with us for the fourth time truly means a great deal.
We are delighted to hear that Tina provided such friendly and informative support and that you consistently feel well looked after. Your kind words about the team are very much appreciated.
Kind regards,
Paramount Cruises
New Orleans stay and Cruise
We booked our holiday with Caitlin. She was very knowledgeable and extremely patient as I kept contacting her with queries. She was prompt in her replies and very helpful.
31 January 2026
Unprompted review
Reply from Paramount Cruises
Thank you for your lovely review. We are so pleased to hear that Caitlin was knowledgeable, patient and always quick to respond to your queries.
We will be sure to share your kind feedback with her.
Kind regards,
Paramount Cruises
We booked our cruise through Caitlin
We booked our cruise through Caitlin, after seeing the adverts on tik tok, the service we received has been outstanding from start to finish. The communication was great, instant replies to any questions, all the internal transfers were done smoothly with no delays at all. The price paid for the holiday, I don't think we could have booked it cheaper if we had done it ourselves.
6 February 2026
Unprompted review
Reply from Paramount Cruises
Thank you for such fantastic feedback. We are delighted to hear that Caitlin provided outstanding service from start to finish and that everything ran smoothly, from communication to transfers.
It is great to know you felt you received excellent value as well. We truly appreciate you booking with us and hope to help plan your next trip soon.
Kind regards,
Paramount Cruises
Always helpful
I needed to make some changes, quick response and issue was sorted. Great Service
20 February 2026
Reply from Paramount Cruises
Thank you for your kind feedback. We are pleased to hear your changes were handled quickly and everything was sorted without any fuss.
We really appreciate you taking the time to share your experience.
Kind regards,
Paramount Cruises
Future cruise advice
Very helpful full of great advice. Nothing was too much trouble. Great prices and such a wide range of cruises to choose from. If your thinking of going on a cruise. Make the Paramount Cruises website your first and only stop. Robin was absolutely brilliant a real nice person to talk to.
20 February 2026
Reply from Paramount Cruises
Thank you for such a wonderful review. We are delighted to hear you found the advice helpful and the range and prices so appealing.
It is fantastic to know Robin made such a positive impression. We truly appreciate your recommendation and hope to assist again soon.
Kind regards,
Paramount Cruises
Brilliant cruise advice.
Brilliant, advice from Robin. So helpful, always replied to my emails. Nothing was to much trouble for him. Friendly and gave such great advice. If your thinking of going on a cruise, please contact Paramount Cruises, great packages and great prices.
20 February 2026
Unprompted review
Reply from Paramount Cruises
Thank you for your fantastic feedback. We are so pleased to hear that Robin provided helpful advice and kept everything running smoothly with quick replies and friendly support.
Your recommendation means a great deal to us. We are delighted you were happy with the packages and prices and look forward to helping again.
Kind regards,
Paramount Cruises
We had Tina from Paramount Cruises…
We had Tina from Paramount Cruises assisting us in booking our first cruise and she was absolutely fantastic. From the start, she was friendly, knowledgeable, and really easy to speak to. She responded promptly to all our questions, explained everything clearly, and made the whole process feel simple and stress free.
She happily made changes when we asked so we felt confident we were getting the right cruise for us. What really stood out was that she was never pushy, just genuinely helpful and supportive throughout.
We couldn’t have asked for better service for our first cruise booking and would definitely recommend Tina to anyone looking to book theirs.
17 February 2026
Unprompted review
Reply from Paramount Cruises
Thank you for such a thoughtful review. We are delighted that Tina made your first cruise booking feel simple and stress free, and that her friendly and supportive approach stood out.
It is lovely to hear you felt confident throughout and never under pressure. We will be sure to share your kind words with her. Wishing you an amazing first cruise.
Kind regards,
Paramount Cruises
Thank you Robin from Paramount
Thank you Robin from Paramount
Robin was extremely patient and helped us every step of the way to help with our booking. He was also very knowledgable.
18 February 2026
Reply from Paramount Cruises
Thank you for your kind words. We are delighted to hear that Robin supported you every step of the way and that his patience and knowledge made the booking process smooth and reassuring.
We will be sure to share your feedback with him.
Kind regards,
Paramount Cruises
Brilliant service
Robin was patient and understanding from outset. Answered any questions I had without any trouble. As we are newbies to cruises and trips like this it was nice to have it explained to us. Just hoping to have Aberdeen flights confirmed instead of Edinburgh but overall highly recommend. Can't wait
16 February 2026
Reply from Paramount Cruises
Thank you for your lovely feedback. We are so pleased to hear that Robin took the time to explain everything clearly and made you feel comfortable as first time cruisers.
We completely understand how important the flight details are and we will continue to do all we can to assist. Your recommendation means a great deal and we are excited for you ahead of your trip.
Kind regards,
Paramount Cruises
Excellent service 👌
I contacted paramount cruises about a deal I had seen with Virgin Voyages, I received a quote which was slightly more than I had been quoted from another company. Paramount cruises beat the quote and also added sailor loot on for me. Caitlin was fantastic with the service and information she provided. I have never booked with paramount before but I definitely will going forward. Outstanding service from Caitlin. 5⭐ 👌👌👌👌
16 February 2026
Unprompted review
Reply from Paramount Cruises
Thank you for your brilliant review. We are so pleased we could match the quote and add a little extra for you, and that Caitlin provided such fantastic service throughout.
It means a lot that you have chosen to book with us and we look forward to helping with many more trips to come.
Kind regards,
Paramount Cruises
Singapore & south east Asia cruise
Just returned from south east Asia & it was great from start to finish. The hotels in Singapore & Bangkok were excellent. Caitlin was very good throughout the booking process, answered any questions. Would not hesitate to book again with paramount
13 January 2026
Unprompted review
Reply from Paramount Cruises
Thank you for sharing your experience. We are delighted to hear your South East Asia trip was fantastic from start to finish and that you enjoyed the hotels in Singapore and Bangkok.
It is wonderful to know Caitlin supported you throughout the booking process. We would be thrilled to help plan your next adventure.
Kind regards,
Paramount Cruises
First class service
First class service. Super speedy response times.Highly recommend ⭐️⭐️⭐️⭐️⭐️
12 February 2026
Reply from Paramount Cruises
Thank you for your fantastic review. We are so pleased you were happy with the service and our speedy responses.
We truly appreciate your recommendation.
Kind regards,
Paramount Cruises
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