Paradise Car Rental Reviews 

31
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Getting the car was a smooth process & cars drove well. Got on our trip with no issues. Cars could do with upkeep but overall good experience

Rated 5 out of 5 stars

Very reasonably priced vehicles for rent. Convenient location at the city centre of KL. Would recommend to all travelers looking to enjoy their time in KL.

Rated 5 out of 5 stars

Definitely cheapest prices in Malaysia, hassle free and a chap Sam answered all the questions I have! Great experience and an easy process. Much recommended!

Rated 1 out of 5 stars

I rented a car via Discover cars in Malaysia. Their local partner Paradise has not refunded my deposit yet after 6 weeks.. Discover cars has failed to respond, refund or assist in any way. The cu... See more

Company details

Information provided by various external sources

For reservation +60126552677 Instant Booking https://t.co/G22BR2nsi8


Contact info

3.8

Great

TrustScore 4 out of 5

31 reviews

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3.8

All reviews

(31)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They rent out dangerous cars

They rent out dangerous cars. Our car had completely flat tyres with cracks in them. (It was an old warn out car from an other company that had written it off because we saw the sticker still on it) We canceled the rent and had trouble getting our money back!

15 August 2025
Unprompted review
Rated 4 out of 5 stars

Kind and friendly staff. Car could be better

The staff were very kind, friendly, and helpful. They even assisted us in getting a Touch ’n Go card for the road pricing system, which made our trip much easier. The car itself was quite old and made a lot of noise, but considering the very low price, it was still good value for money. While the vehicle wasn’t anything to get excited about, the overall experience was okay thanks to the great service.

18 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Rentalcar Experience.

Excellent Experience.
The booking process with Rentalcars.com was smooth and hassle-free, and the vehicle was ready on time. The car itself was clean, well-maintained, and very comfortable to drive. It performed reliably throughout the day, with no issues at all.
The staff were professional, courteous, and helpful, making the entire rental process easy and efficient. Returning the car was just as seamless. The way they maintain the proton Saga is truly remarkable.

7 May 2025
Rated 5 out of 5 stars

Great experience with the car and the…

Great experience with the car and the staff, the staff name Ovi was so nice and very kind to me, because I left my staff in car and she help me to take care of it, always recheck me to pick up the stuff( I’m foreigner customer from Thailand) if I have any chance to visit Malaysia again I will rent car from Paradise again and with only the staff name OVI

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Please do not book with Paradise

The worst car rental in my life. We booked a car from KLIA for 1 day. We have been given an old car which was not running very well. We did not bother as it was for 1 day only. At one point the car battery was down, we called their helpline several times but no answer. Then we fixed it with our own costs. While returning the car we mentioned this problem and they just ignored this matter and did not say even sorry.
I would have given 0 star if I could.

17 November 2024
Unprompted review
Rated 1 out of 5 stars

Do not rent a car here

Do not rent a car here! Car was in bad condition, and company does not return the deposit of 300 MYR.

Update: after contact with WhatsApp, the money is returned

29 September 2023
Unprompted review

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