Pantherella Reviews 

890
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, describing them as superbly comfortable, well-made, and often lasting for years. Many people appreciate the excellent fit, with sizing frequently noted as spot on, and enjoy the beautiful designs, colors, and textures. Reviewers also highlight the efficient and straightforward service, good value for money, and timely order arrivals, considering the products a very good purchase. However, some customers also noted concerns regarding product sizing. People mentioned that items could be slack or shrink significantly after washing, suggesting that sizing might not always be reliable.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many praising the high quality, good fit, and comfort of... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality of the products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good products, good fit and quality. Only complaint is that out of stock products are not replaced quickly.

Rated 5 out of 5 stars

I love my new Scott Nichol Ellis denim colour socks. Beautiful bands of colour and texture and superbly comfortable and well made, as always.

Rated 5 out of 5 stars

Great socks. Cashmere and linen are lovely materials and sizing is spot on.

Rated 5 out of 5 stars

I love the socks which are extremely comfortable and look great. The service was superb too, with them being delivered very quickly. Thank you.


Company details

  1. Fashion Accessories Store
  2. Formal Wear Store
  3. Men's Clothing Store
  4. Tuxedo Shop
  5. Women's Clothing Store

About Pantherella

Written by the company

Established in 1937, Pantherella is the leading designer of luxury socks. Stocked by the world's most premium department stores with followers from aristocrats and royals alike.

SHOP MEN'S SHOP WOMEN'S


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

890 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(890)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Apparently the wrong postal service was…

Apparently the wrong postal service was used which did not supply the Channel Islands and the goods were returned. There was no replacement stock available. I only found out this after inquiring why my goods had not arrived after 2 weeks. Not a good service.

10 December 2024
Rated 2 out of 5 stars

I have purchased Pantherella socks on a…

I have purchased Pantherella socks on a few occasions after high recommendation from a very good friend. But customer service is not in any way five stars. When I phoned to ask why my delivery had come to me and not the delivery address I had paid for I was told they had no idea why that had happened and they also had no idea what they could do about it. I think many other companies would have known exactly what to do about it. And have offered a number of different solutions.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

First time buyer of Pantherella…

First time buyer of Pantherella products.
I am satisfied with Pantherella’s customer service; who took time to call me a product in my order which was out of stock. Items purchased arrived in good time and well packaged. At first glance and wear, I am satisfied with my purchase, just have to wear them, and purchase more.

10 December 2024
Rated 5 out of 5 stars

Delivery of socks

My order arrived promptly and arrived in good condition. When I had to change my order, this too was dealt with promptly.
Telephone calls are answered promptly as well. This is rare in other companies.
Thank you.

6 December 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look