Pandora Beauty Reviews 

10,358
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 993 reviews, reviewers had a great experience with this company. Customers are really happy with the product selection and quality, often finding items that are hard to get elsewhere. Many people appreciate the excellent prices, frequently noting discounts and competitive rates. Reviewers also consistently praise the fast and efficient delivery service, with products arriving quickly and often well-packaged, ensuring a positive overall shopping experience. However, some customers also noted occasional issues with order processing and delivery. Some people experienced delays, backordered items, or a lack of communication regarding their order status, leading to uncertainty about when their purchases would arrive.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the excellent quality, effectiveness, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and efficient shipping.... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences such as... See more

Price

People report positive experiences with price, often noting great service and affordable options, with many... See more

Quality

Customers consistently note positive experiences with product quality, with many loving the products and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Prices and selection of products is great. Took a star off for poor packaging. Some of my products opened and leaked during shipping. Need to do a better job of securing products before shipping.

Rated 4 out of 5 stars

The prices were great and I also found a wide selection. When the products were shipped it was fast and easy. I only had one issue, one of my products was on backorder - which is fine - if I would ha... See more

Rated 5 out of 5 stars

Pandora offers great prices on Ahava skin products at a reduced price. They kept me updated on the progress of my order, when it shipped, the location status while enroute and an exact delivery date.... See more

Rated 5 out of 5 stars

I ordered a Shades EQ color that was hard to find elsewhere online. I followed up with customer service when I didn't see shipment confirmation a few days later. I got a quick response letting me know... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

What if there was an online beauty supply that gave you every reason to be worthy of your business. A beauty supply that offers an array of the top rated beauty brands at the absolute best prices anywhere, Amazon and Ebay being no competition. A beauty supply that is the very first online Wholesale Supply "Open to the Public". A website that offers only 100% authentic, quality ensured products. An online business that chooses to make less profit per individual so that everyone can enjoy their favorite beauty products in any economy. A business model based on volume opposed to high profits. What if your products were delivered surprisingly fast and they even offered a Rewards Program for all their loyal clients. A company that has nothing to hide. To prove their reputation to be top notch they share their daily reviews on TrustPilot.com. Lose no more sleep my friends, welcome to Pandora Beauty!


Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

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How this company uses Trustpilot

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4.2

All reviews

(10,358)

937 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyer Beware

The product was well priced but I had to pay for shipping, which was okay because the price for the product was a bit lower than I normally pay. Then it never showed up. I tried to contact customer service at least four times and they never answered or called me back. They did email but it was just to say sorry nothing we can do. It was my first order and I spent more time tracking down the product and calling them and the post office to try and figure out what happened. I didn’t select the shipping company they did and they did absolutely nothing to help me. They had an opportunity to make a customer for life by doing something to assist and they chose to put everything on me. I wouldn’t order from them again.

4 July 2026
Pandora Beauty logo

Reply from Pandora Beauty

We emailed you the USPS tracking of your "Style Edit Root Concealer" order. Two sets of trackign that show your package was delivered to your home on July 13, 2026 at 5:42 PM. We don't insure packages unless requeseted. In this case you can file a claim with your local Postal Service. We also offered to help out with a steep discount on a replacment order. Please contact us if you would like to accept our offer.

Rated 1 out of 5 stars

I ordered a treatment for the hair they…

I ordered a treatment for the hair they sent me a different bottle and I send them an email and then I never respond back so I’m not a good fan of this company cause they don’t really care

12 July 2026
Pandora Beauty logo

Reply from Pandora Beauty

You ordered "Wella Shinefinity Gloss" from our company. We believe this review is for a different business not ours. Please have a look and remove this review if we are correct.

Rated 3 out of 5 stars

The Summer Heat and shipment

The prices were great, the shipping was a little on the slow side and the product had leaked out of the bottles during shipping. However I would still try them again when the summer heat dissipates a little more.

11 July 2026

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