The person Edith who is assisting me I. My urgent request of cancelation has been extremely helpful. I found myself in quite a Situation after being debited by pamperpets. However Edith has promised t... See more
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Firstly I would like to thank you all the company managers who are willing to help me to get my refund. Hopefully I will receive my refund because I trust and believe that you will help others as well... See more
My mother did not sign up to the subscription but pamperpets.club took over £2,200 out of her account. I emailed to try and resolve but they just cited T&Cs and refused to refund her for the misrepres... See more
Company replied
I made an error in committing to a subscription that I did not quite understand but I was guided into cancelling the agreement and obtaining a refund. Most grateful to all concerned
3.8
Great
233 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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A very good company that preserves the rights of customers even when they do not benefit from them.
A very good company that preserves the rights of customers when they do not benefit from it. I advise dealing with them and moving forward.
26 December 2023
Unprompted review
Firstly I would like to thank you all…for the refund that I will be receiving soon from the company
Firstly I would like to thank you all the company managers who are willing to help me to get my refund. Hopefully I will receive my refund because I trust and believe that you will help others as well thank you.
19 December 2024
Unprompted review
Edith's professional help and attitude Was contacted by Edith regarding an…
Was contacted by Edith regarding an issue I had. Very professional and sorted it for me promptly.
Edith thanks very much for your help!!
Regards
Aiden
18 December 2024
Unprompted review
Don't realy know the company but the…
Don't realy know the company but the cancellation request was handel good
12 December 2024
Unprompted review
Problem solved by Sarah
11 December 2024
Unprompted review
Great job guys
23 November 2024
Unprompted review
Best app for pet lovers ❤️❤️❤️ they have a…
Best app for pet lovers ❤️❤️❤️ they have a huge variety
9 November 2024
Unprompted review
Thank you so much for assisting me
Thank you so much for assisting me. You guys have benevolent team.
18 October 2024
Unprompted review
Daisy reached out to me
Daisy reached out to me
"Issue Adressed"
Thank you Escalation Team
Thank you for the assistance
Satisfied
28 October 2024
Unprompted review
Promise resolution to my problem
Promise resolution to my problem. Very much appreciated. Well done.
19 October 2024
Unprompted review
Good client service
I have received a satisfying answer to my inquiry very quickly. Thank you Jamal.
10 October 2024
Unprompted review
Did not join club,so why did you take…
Did not join club,so why did you take fee? Scammers come to mind. As i said I did not Join this pamperpets. I was answering a request from the AA motoring organization,and unknown to myself your details must have been included? The fee is small but i object to the underhand way you operate.I have tried to contact you on several occasions about this but find it difficult,all i want is to be unsubscribed from you.If you are that short of funds keep the subscription!!
12 October 2024
Unprompted review
Reply from Pamperpets
Dear Raymond,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@pamperpets.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
They have the best services and they…
They have the best services and they also have a good customer care, should never leave you hanging
13 October 2024
Unprompted review
In general
In general, my experience with the company has been good, since the attention received from Emily in customer service has left me calm and cleared up my doubts.
9 October 2024
Unprompted review
Issue resolved quickly and effectively by Xoe
Issued raised and resolved quickly by Zoe
1 October 2024
Unprompted review
Understanding and good communication
Understanding and good communication
23 September 2024
Unprompted review
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