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palletcoffeeroasters.com Reviews 1

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TrustScore 3.5 out of 5

3.3

Coffee Roasters
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Company details

  1. Coffee Roasters
  2. Coffee Shop
  3. Coffee Store
  4. Coffee Wholesaler

Contact info

3.3

Average

TrustScore 3.5 out of 5

1 review

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Rated 2 out of 5 stars

Great Coffee, Brand and CS Team, Awful Delivery Experience with UPS

Website experience is great, amazing coffee but lack lustre order fulfillment using UPS. Had a driver sticker and dash without any remorse to try and buzz my intercom. It’s unfortunate as it wasn’t an issue before when Pallet used Canada Post. If you live in a house, you might not be impacted, however if it’s a multi dwelling unit without concierge such as Apartment, condo, etc, I’d recommend ordering online else where or going into a cafe.

They have a rock solid customer service team, product and brand, but their choice in delivery service makes ordering online unappealing depending on the type of building you live in.

I hope this changes in the future.

Best,
Anton

6 January 2021
Unprompted review

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