These guys saved me during 2020 lockdown, as nothing else from online groceries was working, while pale green dot delivered next morning. Minimum packaging and local produce. I love the cheese box and... See more
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See what reviewers are saying
I can't praise Pale Green Dot highly enough. I've been a customer since lockdown 1 and I've never been disappointed with their produce - always so fresh and a real variety of fruit and veg that change... See more
Great veg and fruit box delivered yesterday. A wide variety of fruit, kiwi, apple, pear and bananas and of veg. all of excellent quality. Especially enjoyed the little vine tomatoes. Thanks Pale Green... See more
I’ve been using Pale green dot since March last year. What an godsend from the first delivery of fruit and vegetables at such a difficult time. I have tried different boxes throughout the year and the... See more
Company details
Written by the company
A sustainability-driven fresh produce company, working to close the food loop one veg box at a time
Contact info
Unit 16, Victoria Industrial Estate, W3 6UU, London, United Kingdom
- 0800 193 2201
- www.palegreendot.co.uk
4.7
Excellent
240 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Unreliable Service/Delivery
The products are good. But delivery unreliable. Very often they don’t deliver on the booked day. Sometimes they deliver then 1-3 days later. Sometimes not at all.
(I already emailed palegreendot several time. No product in sight)
25 April 2021
Reply from pale green dot
Hi Fulya,
We’re sorry to hear you have had a poor delivery experience with us. Would you mind emailing or calling us with your order number so we can investigate what has happened as we we normally get great reviews around our deliveries?Hello@palegreendot.co.uk or call us on 0800 193 2201
Thank you
Pale Green Dot has been an excellent…
Pale Green Dot has been an excellent source of fruit and veg and staples during lockdown and I plan to continue buying from them even post pandemic.
24 April 2021
Less value for more money
I’m an old customer, though I don’t order too often. Before I was asked to move to the new website the boxes were bigger and the delivery was free. It seems that for more money now I’m getting less. I still rated 3 star because the quality of the vegetables is good
23 April 2021
Reply from pale green dot
Hi there,
Thanks for your feedback and we're glad to hear that you think the quality of produce is good.
Sorry that you feel that the value has dropped since we have moved to the new website - the produce and quantity is exactly the same.
Regarding the introduction of a delivery charge, we offer free delivery to all customers on any subscription box. We have introduced a small delivery fee for one-off orders under £30, inline with most other fresh food companies.
We believe that this was/is the fairest way to keep the price of the boxes low for everyone.
Thank you for your feedback and for shopping with us - we hope you will again.
beautiful fresh produce
beautiful fresh produce, always something surprising that we haven't seen before to feed our cooking adventures, the venison box was really delicious as well, highly recommend!
22 April 2021
Very speedy service
Very speedy service. Would have been 5 stars but did not know if I would receive a delivery this week as i had left it late last week to order and no delivery time was sent to me. Excellent produce
19 April 2021
Reply from pale green dot
Hi Delia,
Thanks for the great review!
With regards to a delivery time, next time when you are checking out, if you leave a mobile number as a contact then we text you on your delivery day with a predicted time slot. Hopefully that will help.
I just love my new plant
Delivery time was good, and the plant is amazing! It arrived in perfect conditions and I just love it.
16 April 2021
Fantastic service as always
Fantastic service as always. Excellent quality fresh produce and great variability
12 April 2021
Delicious and good size box for the…
Delicious and good size box for the money, they bring it to your door and you can pick the day of delivery. I will definitely be subscribing.
10 April 2021
Good selection of vegetables but…
Good selection of vegetables but definitely not enough for 2 weeks. Finished in 3 days
9 April 2021
Reply from pale green dot
Wow you must have a super healthy diet!
Glad you like the selection of produce - you can increase your delivery frequency to weekly rather than fortnightly or if you had a small box increase it to the Premium one which contains even more fruit and veg in. Hopefully that should keep you going for a few more days.
A very nice box full of good clean…
A very nice box full of good clean colourful vegetables. Mmmmm yummy too.
9 April 2021
Excellent quality, fair price and good service.
The quality of the fruit and vegetables is excellent and the price charged for them fair. My latest delivery was delayed twice because of unavoidable circumstances. I was kept fully informed at all times and am really impressed by the service. My son has had the meat and dairy boxes and says the quality is high.
8 April 2021
Good quality 👌
8 April 2021
Lovely fresh tasty veg very happy
7 April 2021
So far so good !
So far so good !! Surprised in a nice way to have some fresh dates. But a whole white cabbage for a small box for 2 seems to be too much.
5 April 2021
Love PGD
Love PGD. Such a good service, great fruit box for a very decent price and no delivery charge. Love the variety in the weekly box and happy they are changing up the content more than last year.
2 April 2021
Great variety and quality
Great variety and quality, reliable delivery - and now we know when the delivery is coming too.
2 April 2021
Great weekly fruit and veg delivery
Great weekly fruit and veg delivery! So much better than those from other companies I've had in the past. Produce is all great quality and I love the extra staples every week too.
1 April 2021
Excellent choice
The variety of fruit and vegetables in this box was fantastic, all good quality and fresh. The delivery was on time, I will definitely continue ordering.
1 April 2021
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