Reliable and fast every single time. ordering on their website is super easy, all the info you need is there to make the best decision, they process so quickly and ship almost straight away. When I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased 200 padded mail bags and 100 small boxes on the 21st of January 2026. I thought my parcel would arrive later next week, say the 28th or something like that...no, it arrived on the 24th, it... See more
Company replied
After reviewing our packing costs we found Ozpack Australia as the most affordable. We switched to them and never looked back. Their customer support is also very prompt and accommodating and are alwa... See more
Company replied
I placed an order 9 days ago, received an email saying it was sent. i followed it up, they didn't know what was going on then ended up telling me they didn't have the item in stock. Definitely not buy... See more
Company details
Written by the company
Ozpack is an Australian packaging supplier specialising in high-quality packaging solutions for e-commerce businesses, SMEs, and growing brands. We offer a wide range of products including cardboard boxes, mailing cartons, custom packaging, and protective packaging materials. Our focus is on reliable quality, competitive pricing, and responsive customer support to help businesses pack, ship, and scale with confidence. Customer feedback is important to us, and we’re always working to improve our products and service based on real customer experiences.
Contact info
115 SILVERWATER RD, 2128, SILVERWATER, Australia
- +61483948100
- sales@ozpack.com.au
- www.ozpack.com.au
4.5
Excellent
42 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
All products arrived and in great time…
All products arrived and in great time too. Easy to order website.
25 March 2026
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Excellent service
Excellent service, fast delivery. Boxes are great, starting out a small little business and have been perfect for postage. Will be ordering more.
5 March 2026
Unprompted review
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Bad experience
I placed an order 9 days ago, received an email saying it was sent. i followed it up, they didn't know what was going on then ended up telling me they didn't have the item in stock. Definitely not buying from them again!
16 March 2026
Unprompted review
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Lots of research and these guys came…
Lots of research and these guys came out in front for cost per unit and quality. Once we got the order we know who we will continue to buy with. Very happy.
25 February 2026
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Great Experience, Great Products
Has been a great experience from start to finish. All boxes were well packed and protected during shipping.
27 February 2026
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Quality boxes for storing coins
Good quality boxes for storing coins. The only complaint that I have is that the freight charges were a little expensive but it was cheap enough over all.
25 February 2026
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Prompt pick up
Prompt pick up.
We were able to pick up our purchase of 20 small cartons quickly after ordering late the previous afternoon. Ordering from the website was easy.
25 February 2026
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
the colour of the bags
the colour of the bags, is so not what it looked like on the website, much much brighter than for confetti bags, but we don't have enough time to return and get none coloured
24 February 2026
Reply from OZPACK Australia
Hi there. Can you drop us an email to sales@ozpack.com.au?
Let us solve your issue. So sorry about this. Thank you
I ordered boxes and they arrived
I ordered boxes and they arrived. Had to discard the top and bottom boxes as they were marked but other than that no problem
23 February 2026
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
As I reorder the same stock
As I reorder the same stock, the consistence pertaining to stock, turnaround time and ease of ordering is consistently great.
2 February 2026
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Quick delivery.
27 January 2026
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
Quick and easy transaction
27 January 2026
Reply from OZPACK Australia
Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.