Ozanda Reviews 

173
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers had a great experience with this company. Many customers are very happy with their purchases, finding the products to be of great quality, strong, and durable, often exceeding expectations. People appreciate the ease of use and smart design of the items, noting they work great and are simple to install or operate. The overall user experience is frequently highlighted as positive, with many finding the website easy to use and the shopping experience great. However, some customers also noted significant issues with delivery and order accuracy, experiencing delays, lost goods, or receiving incorrect products. A few other people also felt that the quality of some items was poor or not as advertised, leading to unusable products and frustration.

What people talk about most

Product

Consumers are generally satisfied with the product, highlighting its quality, durability, and effectiveness... See more

Quality

Customers consistently note positive experiences with quality, with many praising products for being... See more

User experience

Reviewers express satisfaction with the user experience, highlighting products that are easy to use and set... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some customers reporting on-time and fast... See more

Order

Users describe ambiguous interactions with order processes, with some customers reporting issues such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my address wrong when I put the order in, they fixed it fast after I contacted them.Service was good on regard to keeping me updated on the delivery. Communication thronghout the transaction was e... See more

Rated 5 out of 5 stars

I ordered and was impressed when they called the very next day to confirm delivery for the aftenoon. Super quick, reliable service the fence is really heavy duty exactly what we needed. Hignly recomme... See more

Rated 5 out of 5 stars

I buy many trailer parts from Ozanda, they have lots of things I need. Therefore, I can give they highest praise and recommendation. Very much appreciated.

Rated 5 out of 5 stars

Absolutely fantastic experience with ozanda, product arrived on time. definitely will buy from again. And good comms with the company. many thanks.


Company details

  1. Internet Shop

Written by the company

At Ozanda, we offer high-quality products at affordable prices. Our range includes home and garden equipment, hardware and industrial supplies, as well as sports and fitness gear. With hundreds of thousands of products sold and a large base of satisfied customers, we take pride in our customer service. As a proudly Australian-owned and operated company, we are committed to serving our community with exceptional products and experiences.


Contact info

4.2

Great

TrustScore 4 out of 5

173 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(173)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

Great, Just what I needed, feel comfortable and ready to use.

10 April 2026
Rated 1 out of 5 stars

I would HIGHLY recommend not buying…

I would HIGHLY recommend not buying anything from these thieves, they are useless what a complete shambles OZANDA. Firstly I rang them & ask are you sending from Victoria before I order & paid for it on Monday the 16th/3 they said yes after I waited I found out they only dropped the item off to the post office on the Friday when I thought it would arrive here then another week later still nothing after over six phone calls & many emails I get a reply I get told that the courier’s hadn’t scan it then I found out that it was at the post office left in the corner, well that’s what they told me anyway. It’s is now the 30/3 I’ve rang them five times today & they finally answered & it’s still in a Victorian post office, I’ve asked them for a full refund over five times now then she hangs up on me. I’ve checked the post office app & apparently eta should be on the 8/4. Please save yourself the frustration I’ve been through & don’t buy anything off these people, they are hopeless.

30 March 2026
Unprompted review

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