Oypla Reviews 17,539

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 283 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the delivery service, noting that products arrive promptly and often ahead of schedule. The ordering process is frequently described as easy and efficient, with many appreciating the user-friendly website and clear communication regarding their purchases. Reviewers also praise the quality of the products, finding them to be as advertised, sturdy, and good value for money. However, some customers experienced issues with product quality, such as warped boards, flimsy supports, or items arriving damaged with sharp edges. A few people also reported receiving incorrect items or experiencing significant delays and non-deliveries, often attributing these problems to the courier service.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction, praising... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy delivery and prompt... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising products as working well,... See more

Order

Customers had ambiguous experiences with order, with some reporting easy and quick ordering processes and... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic price for a workbench for my potting shed. one of the boards was a little warped but laying it flat with some heavy weights on, soon flattened it. I don't think it would be strong enough if... See more

Rated 4 out of 5 stars

This leg support is a little flimsy. Needs care to ensure the supports are in place. The grooves could be a little deeper. it is adjustable for height, so you get the optimal placement However for... See more

Rated 5 out of 5 stars

This sack truck was delivered in good time, and in undamaged condition, although there were a couple of small punctures in the packaging due to careless handling. Assembly is easy, and the truck is st... See more

Rated 5 out of 5 stars

Ordered via Tesco Marketplace. Quick delivery. Had seen a few negative reviews about the product on Amazon so was hesitant to order but glad I did. Pleasantly surprised with the quality of the chalkb... See more


Company details

  1. Beauty & Well-being

Written by the company

Oypla - Stocking the very best in Toys, Electrical, Furniture, Homeware, Garden, Gifts and much more!

FREE UK DELIVERY

110% SATISFACTION GUARANTEE

HASSLE FREE RETURNS

Contact info

4.0

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Unable to get correct information

The wheel sent did not fit the 70l wheelbarrow which I had looked up online, I was not able to speak with the customer help line (just being referred back to the on line site) Will try again tomorrow

18 January 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

I'm not entirely happy

I'm not entirely happy. I'm still waiting for my product and it hasn't arrived. I wrote to them asking them to send my product or refund my money, but they haven't responded. Even though it's a big company, they don't answer. I won't be buying from The Range or Oypla, or whatever they're called, again.

31 December 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 2 out of 5 stars

Poor customer service for damaged item

We received a folding table to help with Christmas and on opening it the corner was damaged. After contacting customer service they were totally inflexible with my options. They couldn't get a replacement delivered to me in time for Christmas although never bothered to even try. The only option I had was 10% which worked out to be £3.49 Hardly worth all the aggravation and time I've had to put it by contacting them. The delivery was done by Evri who obviously takes no care. But the attitude to the problem by Oypla was not much better. I won't be buying from them again, although the table itself does appear to be quite good quality.

22 December 2025
Unprompted review
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

what customer service

Their courier is rubbish and cant deliver on the day selected, The customer service of this company is non existant.... the item when it did turn up was not packaged and bits missing.

Phone and web chat currently waiting 45 mins on both and no hope.... the chat says 1 min.... but its been like that for 40 mins.....

No response from customer service at all...

what do i do???

18 December 2025
Unprompted review
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

we still havent been delivered our…

we still havent been delivered our fridge which is now a week late so not satisfied at all

9 December 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

Parcel not delivered

Parcel not delivered, ssid it was delivered to my address, never recieved it .

4 December 2025
Unprompted review
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

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