Oxford IT Solutions Reviews 31

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Oxford IT superb sevice. Very rapid and positive response from the first contact. Arranged to collect my machine, arrived on time and were friendly and knowledgeable. Let me know later how work w... See more

Rated 5 out of 5 stars

I've used Oxford IT off and on for years, both at work and at home. During my most recent experience, Rob immediately fixed something Microsoft had been wrestling with (unsuccessfully) for almost a f... See more

Rated 5 out of 5 stars

Very prompt initial response and remote diagnosis requiring delivery of the PC to the OITS workshop in Kidlington. There was some alarm over how long the repair would take but OITS responded well and... See more

Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly & approachable!

Very friendly, had read good reviews, not too far to go, tho’ I’m sure they would have come to me, if I’d requested.
All in all , got my IPad sorted , so thanks IT Solutions 5* !

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Oxford IT superb sevice.

Oxford IT superb sevice.
Very rapid and positive response from the first contact.
Arranged to collect my machine, arrived on time and were friendly and knowledgeable.
Let me know later how work was progressing and when my machine would be returned.
On delivery we were talked through how to use the machine and what future steps were advisable.
Cannot praise them enough.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic - I should have called them to begin with

I was recommended to use Oxford IT Solutions by another business I work with. I needed help to migrate my email account from Google to Microsoft. It's my work account so absolutely essential to get it right, and they absolutely nailed it. They kept me informed on progress throughout, made sure to check everything was working and completed the work very quickly. I'm really pleased.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Prompt response and remote diagnosis

Very prompt initial response and remote diagnosis requiring delivery of the PC to the OITS workshop in Kidlington. There was some alarm over how long the repair would take but OITS responded well and we got the PC back in 48 hours. PC is running smoothly and we will use OITS again when required. Price was acceptable.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Rob sorted out our IT issues

Rob sorted out our IT issues, he explained what the causes were and what we needed to do to rectify matters. Office communication when arranging appointments was great, too. I wouldn't hesitate to recommend this company.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Home wifi fixed

Home wifi fixed. Having lots of problems, Oxford IT sorted quickly and courteously. So pleased it is all working so well throughout the house.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Rob has ALWAYS been excellent

I've used Oxford IT off and on for years, both at work and at home. During my most recent experience, Rob immediately fixed something Microsoft had been wrestling with (unsuccessfully) for almost a fornight. He has ALWAYS been excellent; I can't rate him highly enough. He has set up software, hardware, and fixed hiccups.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company.

Great company. No double Dutch, easy to understand the technical stuff. Fast and reliable service.
Can't fault their service and personal approach from day one to completion. Always kept in the loop with updates.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service; friendly and helpful staff, who were really patient in ensuring that I understood what was available on my new laptop they supplied and that all necessary activity had been transferred from the old laptop.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Wowee!!

Wowee, after my years spent struggling with computer problems, James, at OXIT, made everything clear in a jiffy. He was patient and took things at a speed that was just right, reassured me and was immediately able to solve problem after problem I threw at him. I recommend him and his firm very highly. They were a delight to work with.

1 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look