This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more
Company replied
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Review summary
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Reviews shaping this summary
Your business model is a total sham. I filled out the requested information and paid the monthly trial fee and was told that there is no report available on my property which is readily available fro... See more
Company replied
How does our government here in the USA let scammers get away with is sure beyond me they should be investigated, they even have it rigged so you can’t cancel. Would like to know where they are loc... See more
Company replied
Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more
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Company details
Written by the company
Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.
Contact info
United States
- support@ownerly.com
- www.ownerly.com
1.8
Poor
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from ownerly.com
Hi Connie,
Thank you for your 5-star review!
We are pleased to hear that we were able to provide all the information you needed.
If you have any questions please feel free to contact us at support@Ownerly.com.
If I could put zero I would
If I could put zero I would. This company will steal your money and then have the hardest time trying to get it back and get a subscription you never agreed to cancel. They have scammed my Mon out of over 500.00 and I'm still trying to cancel it.
10 December 2025
Unprompted review
Reply from ownerly.com
Hi Melissa,
Thanks for reaching out and apologies for any confusion or inconvenience.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email, or live chat.
Moreover, we would like to further investigate on this matter. However, I was unable to locate an account associated with the information you provided. Can you please provide the member ID or the full name and email address that is associated with this account?
Please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
I did just not for me. not get the complete information…
I did not get the complete information that I wanted. A monthly deduction which I wasn’t using your site.
28 November 2025
Reply from ownerly.com
Hi Frances,
Thank you for bringing this to our attention.
We are sorry to hear that you weren't able to locate all the information you are looking for.
Please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
Moreover, we were able to locate your account using the information provided. Please be assured that your subscription has been cancelled and a refund has been issued. Additional details has been shared to the email address associated with your account.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
This company is deceptive.
This company is very deceptive. After a small fee. The monthly fee rose to $41, for total of over $600. No calls or notifications,very unprofessional.
Lesson learned. A rebate would be nice.
29 November 2025
Unprompted review
Reply from ownerly.com
Hi Marlin,
Thank you for taking the time to share your feedback with us.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
Since our service operates on a subscription model, we do not send monthly reminders about upcoming charges. All pricing and billing information is clearly stated on the signup page, which must be reviewed and accepted before creating an account.
Furthermore, we are unable to locate your account using the information provided.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
Scammers
I was alerted by my bank that a company named Ownerly LLC was attempting to charge $34.95 and it wanted to know if this was a legit obeys charge and I told them I’d never even heard of it . I looked it up only to see that it had scammed many other unsuspecting people . I wrote the BBB because I was worried and wanted to report it and b the V company replied that I had set up an account ! I have never even heard of it ! I a neither buying nor selling a house. I receive a monthly market report from Zillow that tells me everything I might want to know about the home I own so why would I pay an outlandish sum of money to this company for something I already know ? I am
So angry about this and now need to spend an inordinate amount of time canceling cards etc because of this . I’ve b asked them how exactly this came about but they won’t answer the question. I’ve also asked them to remove my information from their system and not sell my B inform sell my information but they have yet to assure me. From what I can tell , this company makes its money by having people pay $1 for a report , having them without their knowledge agree to a recurring subscription and then sell their information without their knowledge . Horrible .
20 November 2025
Unprompted review
Reply from ownerly.com
Hi Harriet,
Thank you for reaching out and allowing us the opportunity to resolve this for you.
Ownerly is a leading home valuation site, Ownerly helps consumers make the most of one of life's biggest investments. Whether you are a first time buyer, or a long time owner, homeowners tend to miss out on the opportunity to optimize on the value of their home. Your home is your largest asset, and it’s vital to make sure you are taking advantage of every opportunity to maintain and increase their home value. All searches are run by you in your account, once you sign up for an account.
We were able to locate your account with only an upfront payment of $1.00 and your conversation with our email support using the information provided.
Please know that we do not create an account in behalf of our customers.
All accounts are created on the users end.
Additionally, we have matched all identifying details against the account.
Full name, email address and phone number match.
When signing up for our membership we address that the information provided is solely for the purpose of creating the account, this information is not sold to a third party.
Furthermore, please be assured that the account was canceled and refunded with $1.00. No further charges reflected.
If you have further questions, please email us at support@Ownerly.com.
Scammers
This company is not transparent or trustworthy. They flat out lie about free features.
21 November 2025
Unprompted review
Reply from ownerly.com
Hi Debra,
Thank you for your time leaving us your review.
Could you tell us where you saw that we offered a free service? Would you be able to provide a link or screenshot of what you saw so we can investigate it?
Ownerly's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.
Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for Ownerly.
If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.ownerly.com/lp/78192a/6/subscribe
Please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.
Clean concise and to the point!
12 November 2025
Reply from ownerly.com
Hi Larry,
Thank you for your 5-star review!
We’re glad you found the experience clean, concise, and to the point.
If you have any questions please feel free to contact us at support@Ownerly.com.
I wanted to find the history of my…
I wanted to find the history of my home. I paid $1 for a trial subscription. I never got the info and found out that I was being charged $40/month as an unneeded subscription.
I consider this a complete ripoff. Shame on them
18 November 2025
Unprompted review
Reply from ownerly.com
Hi Daniel,
Thank you for taking the time to share your feedback with us.
We're sorry to hear that you're having trouble locating the information you're looking for.
If we don't have a data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
Furthermore, we are unable to locate your account using the information provided.
Please provide to us your account's information by emailing us at support@Ownerly.com so we can further assist you.
Information in April was different…
Information in April was different Before I paid off my Mortgage To the information After But acceptable.With 6 days left on the Trial My E mail, and Password were not working anymore
6 November 2025
Reply from ownerly.com
Hi Jeffery,
I'm sorry to hear you ran into any inaccurate information in your reports.
The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.
Our data partners calculate estimates off their Automated Valuation Models (AVMs), which should not be used in lieu of a specific, live, on-site appraisal. You would need to have a physical appraisal partner who would go to the property and appraise it. Ownerly data is a great point of departure, but many variables exist in home valuation and we cannot guarantee that data sources will always be fully complete, accurate or predictive of actual sales and costs.
If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
If you have any additional questions, please feel free to contact us at support@Ownerly.com.
I tried to cancel my subscription over…
I tried to cancel my subscription over 1 year ago - I used your service once and was charged over $1,000 through your subscription
10 November 2025
Reply from ownerly.com
Hi Shawn,
Thank you for bringing this to our attention.
We do apologize for any confusion or inconvenience this may have caused.
Could you please share how you initially requested to cancel the account? We will be more than happy to investigate your prior request to cancel.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
I was able to locate your account using the information provided. Please be assured that your account was canceled and you will no longer be billed moving forward.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
After 1st info request
After 1st info request, was not able to obtain info on other properties via app. App for me was user unfriendly.
Don't bother me any further.
30 October 2025
Reply from ownerly.com
Hi Wayne,
Thank you for taking the time to share your feedback with us.
Please know that all your successful search results are automatically saved in your recent report tab inside your account. Were you able to check on them?
If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
We were able to locate your account, please be assured that your account was already canceled.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
Great Customer Service
I had tried to cancel my subscription but seemed unable to do so until I talked with a nice CSR who cancelled my order and also gave me a refund of one month's cost.
14 October 2025
Reply from ownerly.com
Hi Linda,
Thank you for your 5-star review!
We want to ensure you that our customers are our top priority and providing exceptional service is what we always aim to deliver.
If you have any questions please feel free to contact us at support@Ownerly.com.
This is a SUBSCRIPTION you will be charged for.
It gave me info that I requested but beware; the $1 price quickly turns into a $37.99 subscription. And when you cancel there is no refund. You’re allowed to ‘use’ the time you have left on that month.
9 October 2025
Unprompted review
Reply from ownerly.com
Hi there,
Thank you for bringing this to our attention.
I sincerely apologize for any confusion or inconvenience this may have caused.
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
I would like to investigate your account immediately. However, I was unable to locate an account associated with the information you provided.
Can we ask you to please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
If I can give minus star I would
If I ca give minus star I would, they kept charging me for the rest of the year after the subscription ended I belive I did cancel it, but was not canceled and I was charged for a whole year without my awareness , when I checked my bank statements and contacted them they just refunded the last 60 days although it shows not activity in my account for the entire year. This was a wasting of time and money, and their service is really not worthy for that subscription, now almost 400$ they won’t refund. Really upset and so disappointed!!! Don’t subscribe don’t waste your money!!
12 October 2025
Unprompted review
Reply from ownerly.com
Hi Omnia,
Thank you for taking the time to share your feedback with us.
Apologies for any confusion or inconvenience.
Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial.
Please note that our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms.
Upon further review, it appears that we did not receive a request to cancel the account. In that event, your account was automatically renewed to the monthly subscription.
However, Ownerly prides itself on understanding our customers' concerns. We have already issued a total refund of $75.58. We issued this refund in an act of good faith based on your expressed circumstances. We are unable to issue any further refunds on this account.
If you have any questions please feel free to contact us at support@Ownerly.com.
SCAM
PAID FOR A REPORT ON MY HOME AFTER GOING THRU THEIR PROCESS AND TELLING ME THE REPORT WAS AVAILABLE.
THNE AFTER PAYMEN T, THEY SAYNO REPORT IS AVAIABLE.
MY HOME AS BEEN HERE FOR NEALRY 200 YEARS AND THEY HAVE NO INFO!
The repsone belowfrom Ownerly is absurd .. They ran a report on my property and told ne it was avaialble and i could access if I paid ,,,I paid and then they say there is no report ..
I will be disputing and filing a chargeback
My intial claim that this compnay os a SCAM remains
3 October 2025
Unprompted review
Reply from ownerly.com
Hello Thomas,
Thanks for reaching out.
We do apologize for the confusion or inconvenience. The email you received with the tagline " Your Report is Ready" is just an auto response when you run an initial search from our site. However, please know that doesn't mean it is the actual report or the correct one. Most likely it is only the possible match report for the information you entered in our site.
We've located your account and we tried to replicate the search in our end, unfortunately it appears our data partners do not have a report of your address. Please know that we are continuously adding to our database to be able to return data on more properties and improve the information we provide.
Furthermore, please be assured that your account was canceled and refunded. Details about the refund has been sent to the email address on file.
If we can provided further assistance, please contact us at support@Ownerly.com.
This company sucks they bill you and…
This company sucks they bill you and Bill you and Bill you and Bill you for s*** you didn't order don't go anywhere in your room
27 September 2025
Reply from ownerly.com
Hi Victoria,
Thank you for bringing this to our attention.
I sincerely apologize for any confusion or inconvenience this may have caused.
Ownerly wants our customers to be aware of the billing prior to creating an account with us.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
Moreover, I was able to locate your account using the information provided.
Rest assured, the account was already canceled and you will no longer be billed moving forward.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
Seal your money.
Cancel subscription same day and have been billed twice now. Credit card company had to get involved. Rip off don't trust.
18 July 2025
Unprompted review
Reply from ownerly.com
Hi Andrew,
Thank you for bringing this to our attention.
We do apologize for any confusion or inconvenience this may have caused.
Could you please share how you initially requested to cancel the account? We will be more than happy to investigate your prior request to cancel.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
I was able to locate your account using the information provided. Please be assured that your account was canceled on 09/09/25 and you will not be charged moving forward.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
I would rate lower if I could
I would rate lower if I could. The information was totally useless. It didn't give any information what so ever before me. Also my information was inaccurate. I would not recommend this business to anyone. It was a total waste of money.
15 September 2025
Unprompted review
Reply from ownerly.com
Hi Dennis,
Thank you for taking the time to share your concerns with us.
I'm sorry to hear you ran into any inaccurate information in your reports.
The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Furthermore, please be assured that your account was canceled and refunded. The details about the refund has been sent to the email address on file.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
Reply from ownerly.com
Hi Karen,
Thank you for taking the time to leave your feedback.
We’re thrilled you had a terrific experience with us!
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
They slip a charge in on you with a…
They slip a charge in on you with a hidden membership that charged $21.95 to cancel when you catch it. What a scam and I'm furious with myself for getting caught in it.
3 September 2025
Unprompted review
Reply from ownerly.com
Hi Renee,
Thanks for reaching out and apologies for any confusion or inconvenience.
I would like to investigate your account immediately. However, I was unable to locate an account associated with the information you provided.
Can we ask you to please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
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