Owlkay Reviews 

341
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

The company keeps you up to date with your shipping. Your shoes are so comfortable I wear them every day…and have recommended them to many people. A great variety of styles and colours

Rated 5 out of 5 stars

I've ordered several times from your website because you have such a variety to choose from! I was disappointed that a slip-on casual shoe I had ordered before was no longer there (Comfort&Soft wea... See more

Rated 4 out of 5 stars

I loved the shoe but because it was my 1st purchase, I wasn't sure on the sizes, if they were true to size so I sized up & they were way too big but the customer service & timely response was Awesome.... See more

Rated 2 out of 5 stars

Love the shoes, not happy with customer service. I purchased 6 pairs of shoes for Christmas gifts. Need to exchange 3 pair for different sizes. Customer service said they’d send me the three pai... See more

Company details

Written by the company

Fashion inspire us and we want our products to inspire you.


Contact info

3.8

Great

TrustScore 4 out of 5

341 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(341)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give them zero stars if…

I would give them zero stars if allowed. I should have read the customer reviews prior to ordering. I ordered 2 pairs of shoes. When they finally came, 1 of the 2 pairs don't fit properly, so I asked how I could return the pair that didn't fit. They asked why and wanted photos, which I sent. They are only offering me a 10% or 20% refund and want me to keep the shoes. We are still negotiating but, so far, the company is refusing to give me a full refund. I will never buy from them again.

26 August 2023
Unprompted review
Rated 1 out of 5 stars

Horrible Customer Service

I received shoes that were too small. I requested a refund and was instead sent another pair of shoes. I have attempted multiple times to get a refund and was not issued that. Eventually Owlkay stopped communicating with me completely.

24 August 2023
Unprompted review
Rated 5 out of 5 stars

Ive already given two reviews ,I'm from…

Ive already given two reviews ,I'm from Australia and Ive bought about 4 pairs of your shoes the first pair in 2022 are my Mauve lace ups and I absolutely love them I wear them every day they are so comfortable and everytime someone asks where did you get them from plus I also wear my leather slip ons too and just love them ,I was shocked to see these bad reviews on here because I've even order a pair for my 95 year old neighbour and she love them so com she loves them ,I just wanted you to know how good I found them thank you

31 July 2023
Unprompted review
Rated 1 out of 5 stars

I would actually give no stars if…

I would actually give no stars if possible. They wouldn’t take back a return. DONT ORDER FROM THIS SCAMMER ! the shoe was uncomfortable so I asked for refund. Customer service response “I will help you apply for a 10% refund and a 20% coupon,can you keep the product ?”

28 July 2023
Unprompted review
Rated 1 out of 5 stars

DISHONEST

DISHONEST, DISREPUTABLE COMPANY
Despite their stated return policy, they will not accept returns... just give you the illogical runaround via email while possibly gleaning private information. Cheap-looking, weirdly-fitting shoes...No need to go here. STAY AWAY.

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Love my Owlkay!!

Love my Owlkay shoes and often people ask me where I got them. They are so comfortable, look so good and I wash them in the washing machine!!. They last for ever..not good news for the company but am about to buy my 5th pair!!!

20 July 2023
Unprompted review
Rated 1 out of 5 stars

The product is terrible!

The product is terrible!! To say the least. Cheap materials and the size is just approximate. I didn't realize this is a chinese company when I ordered the shoes. It is my fault for not checking, but I would say DO NOT ORDER FROM THIS COMPANY!!!!

19 July 2023
Unprompted review
Rated 5 out of 5 stars

great shoes

great shoes. so comfortable. quick service and a really great price People always compliment me on them and ask where I got them. I of course send them to your website

19 July 2023
Unprompted review

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